I like having the ability to really get under the hood and do some custom integrations. Rudderstack's transformations feature is great for modifying payloads in-flight and enriching event details on their way to their destination. We were able to use a transformation to add authorization headers to a webhook request in order to facilitate a custom integration. This isn't something that would have been nearly as easy with some of the other CDPs in the market. Review collected by and hosted on G2.com.
There are some elements of the UI that are a tad confusing (options pushed below the fold so you don't know they're there, etc.) but not a huge issue. Something that will likely be updated as the platform matures over time. Review collected by and hosted on G2.com.
42 out of 43 Total Reviews for RudderStack
Overall Review Sentiment for RudderStack
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RudderStack allows business to easily integrate and manage customer data across multiple platforms,It empowers organizations to make data-driven decisions effectively.Rudderstack is designed to be highly adaptable.It enables real-time data processing allowing business to respond quickly to customer interactions and behaviour,RudderStack is built to scale with organizations accommodating increased data volume and complexity without sacrificing performance. Review collected by and hosted on G2.com.
New users may face a steep learning curve when first using the platform,For larger organizations or those needing extensive feautres the pricing model can become a concern,users have reported challenges with performance while handling very high volumes of data. Review collected by and hosted on G2.com.
1. Pretty much retl destinations
2.Team is professional and I like that we have a slack team to communicate, it would be much more effcient than email
3. The product design is concise and I can see that features are constantly being added to enhance the user experience Review collected by and hosted on G2.com.
1. I think some of the guides on the official websites are not comprehensive enough, and there are some important details that are not written out
2. Some technical background is required for the operator, takes time to learn for tradition marketing operator Review collected by and hosted on G2.com.
The RudderStack products is a cost effective alternative to Segment. The team at Rudderstack is phenomenal and has been a great partner. Review collected by and hosted on G2.com.
RudderStack is a newer platform so doesn't have the number of capabilities that you'd get with an alternative platform. They're closing the gap on this quickly though. Review collected by and hosted on G2.com.
It is easy to setup and integrates directly into our data warehouse, while maintaining full ownership of our data.
Support is excellent, each client has their own dedicated team who are quick to respond to any queries, often within 24 hours, despite our timezone differences. The team is extremely professional and patient when it comes to trobuleshooting issues and will not hestiate to jump on a call where necessary. Review collected by and hosted on G2.com.
Documentation of features can be improved, lack of automated alerts if any pieplines are down or encountering an error.
Troubleshooting for Profiles can also be challenging due to basic error handling - the same error code can be thrown for different issues though it's understandable as it is a relatively new service. Review collected by and hosted on G2.com.
- Source and destinations easy to set up and manage, with a great interfaces and useful features to easily access the information you need.
- Great transformation layer with many possibilities, from simple to much complex strategies.
- Integrate with all popular tools
- Great team, super reachable thanks to the dedicated Slack channel. Review collected by and hosted on G2.com.
Still missing alerting and analytics features . Review collected by and hosted on G2.com.
Its data warehouse first focus is a game changer. The low-friction data ingress and egress warehouse within a single tool reduces our maintenance overhead and provides more actionable data. Furthermore, the fantastic support from RudderStack's team has been instrumental in ensuring a smooth and productive integration process at various phases of our technology journey. Their responsiveness and expertise have consistently exceeded our expectations. Review collected by and hosted on G2.com.
Permissions management in RudderStack leaves a bit to be desired. RBAC is nearly non-existant. Review collected by and hosted on G2.com.
Good number of sources and destinations available, solid transformation layer and brilliant support Review collected by and hosted on G2.com.
A more expansive transformation pipeline would be great. Review collected by and hosted on G2.com.
Rudderstack has great documentation that allowed me to ramp up pretty quick in order to do what I needed. Their support is also fast at responding, knowledgable and helpful. Review collected by and hosted on G2.com.
There is no way to re-run events without reaching out to support. Review collected by and hosted on G2.com.
Having Rudderstack onboard as our destination of choice for product events has made a massive difference to our velocity as a data team.
Rudderstack's simple transforms meant we never needed to write more than 20 lines of code to get a source or destination online. Its simple interface also let us easily see our entire data architecture at a glance. Rudderstack also allows you to enable and disable sources and destinations in a no-mess way. We avoided outages while migrating, which is rare with a migration project of this size.
In addition, the Rudderstack team have been massively helpful in getting us online and providing support for our (sometimes outlandish) data requirements. Thanks folks! Review collected by and hosted on G2.com.
We're keen to see more automation of deploys to Rudderstack and more full-featured connectors to some destinations: Rudderstack is great for the happy path, but sometimes more obscure features of destinations aren't available. But overall very happy! Review collected by and hosted on G2.com.
Rudderstack powers our entire customer data event flow. We have connected it to more than 6 sources and over 10 destinations. Our engineers never have an issue implementing anything, our product managers & analysts have the power to wire up new tools and transform data using JS as needed (without an engineer) and it just all magically works. Review collected by and hosted on G2.com.
- New version rollouts could be done better, we had a bug that was caused by one but nothing in the UI told us there was an issue (as it was working fine before the new release) and it took a few days for the support team to realise what was going on
- Very minimal timing but twice we've had outages which caused event lost, this is about 15 mins each time over the last year Review collected by and hosted on G2.com.
