RocketDocs Reviews (104)

Reviews

RocketDocs Reviews (104)

4.2
104 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of RocketDocs, highlighting its effectiveness in streamlining the RFP process and managing content efficiently. The robust customer support and ongoing training further enhance user satisfaction, making it a reliable choice for organizations. However, some users note that the search functionality can be cumbersome, requiring exact wording for effective results.

Pros & Cons

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Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"My experience with PMAPS has been wonderful. So happy we chose this software! "
4.5/5
What do you like best about RocketDocs?

The PMAPS database is very simple to use. I love that I can customize my screen by using the filters that I want to see. Its very easy to search once you select the filters. I also love the webinars they hold each month - very helpful! Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Its difficult that our SMEs do not have access to the database. We are so busy with RFPs we get behind on updating our information, so we still have to refer back to old questionnaires for current product information. Review collected by and hosted on G2.com.

TT
Tori T.
Enterprise (> 1000 emp.)
"PMAPS is a great tool with several different ways to do one thing."
4/5
What do you like best about RocketDocs?

My favourite thing about PMAPS would be the number of ways you can do one thing; meaning no matter how you work, there is a way that can work for you! Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

I dislike the fact that PMAPS has a bit of a learning curve. The tool has so many great functionalities, but it is hard to grasp at first. Review collected by and hosted on G2.com.

MM
Michele M.
Global Customer Advocacy and Operations - Tools Lead
Enterprise (> 1000 emp.)
"Using Sales Doc builder to transform self-service proposals for the sales field"
5/5
What do you like best about RocketDocs?

Easy proposal automation for sales reps. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Some complexity in backend configuration. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"A great database system"
4/5
What do you like best about RocketDocs?

The multifunctional capabilities it has. Look something up for reference, insert a bit of text, insert a whole sample text. All with ease. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

It can be a challenge to add all the right references and keep them uniform. Review collected by and hosted on G2.com.

Ana M.
AM
Ana M.
RFP Coordinator
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great Proposal writing software "
5/5
What do you like best about RocketDocs?

PMAPS allows users to fully customize the dashboard and search engine.

Administrators can customize permissions for users.

This is incredibly helpful for large RFP teams since it targets working styles and personalities.

The functionality of this software is limitless. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

It would be great to see an overhaul to the look of the app.

In comparison to other software, PMAPS looks outdated. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great search capabilities and improved efficiency"
5/5
What do you like best about RocketDocs?

I like how easy it is to find what records you're looking for through keyword searches that is similar to Google searching. The filtering is easy by right-clicking on categories to narrow down results as needed, and the attributes are helpful especially because you can customize them. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

The only thing I don't like that you have to double-click to "Insert" and "Edit" records through a drop-down field - would be improved if those were standalone buttons. I also wish I would receive an email confirmation when an SME marks an assignment complete through the dashboard. Review collected by and hosted on G2.com.

Neill J.
NJ
Neill J.
Brand & Messaging Senior Executive
Mid-Market (51-1000 emp.)
"PMAPS does it all!"
5/5
What do you like best about RocketDocs?

Ease of use, functionality, security, great search capability, and their team is wonderful to work with. The developers listen and act on customer feedback to constantly improve the solution Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

The implementation. ALTHOUGH IT IS TO BE EXPECTED. Depending on your data and prganization any process such as this can be cumbersome and tedious. But it sure is worth it. And the assistance from their teams is better than any I could ever imagine. Review collected by and hosted on G2.com.

Valérie P.
VP
Valérie P.
Représentante de service - Garanties collectives
Enterprise (> 1000 emp.)
"Excellent tool"
4.5/5
What do you like best about RocketDocs?

My favourite feature is that all documents can be updated at any time by administrators. This database is very interactive. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

French to English switch can be a pain. Review collected by and hosted on G2.com.

Matthew L.
ML
Matthew L.
Proposal Analyst
Enterprise (> 1000 emp.)
"Sales Support Questionnaires"
4/5
What do you like best about RocketDocs?

PMAPS made it much easier to complete a 200+ question, questionnaire by allowing you to filter by subject or even search by exact words. It was nice to be bale to view all related answers as well. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Some of the answers are very similar and occasionally it is hard to determine which one to use. Maybe a little more detail on the subject of the answer. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Product & Great Team"
4/5
What do you like best about RocketDocs?

I have worked with PMAPS for over a decade at various firms. The system really helps to organize RFP content and the team is always willing to help. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

The team has seen a lot of turnover in recent years. I don't love having my contact change 2 times a year. I would prefer to keep working with the people that I have been working with for years but due to process changes I have been told to reach out to my account manager. I am on my 3rd one in 18 months. Review collected by and hosted on G2.com.