101 RocketDocs Reviews
Overall Review Sentiment for RocketDocs
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I like that we can manage all of our RFP content in a library. The search and filtering features are great and easy to use. We have looked at other competitors and RocketDocs is the most cost effective. Review collected by and hosted on G2.com.
Over the past year and a half, we have had several issues with our content in RocketDocs - formatting issues, styles, etc. Things seemed to be resolved at this point but it did cause us a lot of headaches and re-work. Review collected by and hosted on G2.com.
We have a simple product and have used RocketDocs (f/k/a PMAPS) for over 10 years. The product has always worked well for our simple search needs. We're able to search by keywords and conduct quick filters to find the pieces we need. Review collected by and hosted on G2.com.
Recently RocketDocs went through some "upgrades" that left us unable to use the product for some time (search functionality was not working properly) and caused a lot of headaches with formatting. The product also changed from being able to insert a selected piece into your Word document with a simple click. Now, you must download the piece, open the downloaded Word document, and copy and then paste into your other working document. A LOT of steps now. I understand they have other solutions within the product to help with this new change. Review collected by and hosted on G2.com.
RocketDocs is one of the leading content management tools. Our company primarily uses it for RFPs. I like how it is easy to search exact questions or topics using quotations or search broad topics within the platform. It is easy to categorize the information and the system allows you to set up a review schedule to ensure information stays up-to-date. Review collected by and hosted on G2.com.
My primary frustration with the RocketDocs platform is how information is input. In order to not have an overwhelming amount of content within one document, I have to enter each question from an RFP individually, which takes a great deal of time. It would be great to upload the entire RFP document then section it by question within RocketDocs. Review collected by and hosted on G2.com.
Search functionality and filters; easy to navigate; freeform tags and customization of attributes; audit trail. I used a different system in the past and feel that RocketDocs excels in many ways, mainly in content management. RocketDocs customer service is very helpful and responsive. Review collected by and hosted on G2.com.
Adding new records can be cumbersome. Would also like an enhancement to automatically insert language from other records into another and the ability to add notes to multiple records at once. Review collected by and hosted on G2.com.
I really like the UI, it's really clean and easy to navigate! Great job on this! Huge upgrade compared to Responsefull, in my view. Review collected by and hosted on G2.com.
I wish I didn't have to go to the Project/Content settings page all the time whenever I'm editing a content/project record. Old Responsefull had the option to add new sections when I was editing content. Review collected by and hosted on G2.com.
After over 20 years of using different RFP database management systems, I am impressed with the usability and ease of organization in the system. The speed with which my team can locate and update responses is impressive. RocketDocs also seems to be in a period of time where they are introducing new features quickly that extend the functionality. Examples include consistent improvements to reporting and administration aspects. We are a large organization pushing past 1,000 records, and the Libraries and Taxonomy structure (including freeform tags) are beneficial with data management.
Some RFP teams may find great benefits from their RapidDocs feature. Ask them to demo for you. It automates commonly used information into templates. Review collected by and hosted on G2.com.
As the system is in a period of impressive growth, many of the negatives that may have been present once are being quickly replaced with positives. The company is very responsive to user input and feedback. We find them quite open in communicating where they see future improvements - and then acting upon them quickly. There is nothing that we need the system to do that it does not do. And we are likely not using every aspect of the system - so we have room to grow as well. Review collected by and hosted on G2.com.
RocketDocs helps me manage my time efficiently and enables me to craft quality RFP responses that are accurate, approved, and put our best foot forward. Review collected by and hosted on G2.com.
I look forward to the migration to the new environment. I sometimes found the current UX design not very intuitive, but once you got used to it, it was easy enough to navigate. One technical issue I have had is that sometimes, I would like to edit attributes of an RFP that I've uploaded to RocketDocs, because I've noticed an error in my original upload, but so far, I have not been able to figure out how to do that. Review collected by and hosted on G2.com.
very user friendly - a great way to share repetitive information used by different users Review collected by and hosted on G2.com.
There is really nothing that i dislike about rocket docs, it really helps me with most of my tasks. Review collected by and hosted on G2.com.
