RocketDocs Reviews (104)

Reviews

RocketDocs Reviews (104)

4.2
104 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of RocketDocs, highlighting its effectiveness in streamlining the RFP process and managing content efficiently. The robust customer support and ongoing training further enhance user satisfaction, making it a reliable choice for organizations. However, some users note that the search functionality can be cumbersome, requiring exact wording for effective results.

Pros & Cons

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EF
Elizabeth F.
Associate, Institutional Business Development
Mid-Market (51-1000 emp.)
"Efficient and Quality RFP Response Management"
4/5
What do you like best about RocketDocs?

RocketDocs helps me manage my time efficiently and enables me to craft quality RFP responses that are accurate, approved, and put our best foot forward. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

I look forward to the migration to the new environment. I sometimes found the current UX design not very intuitive, but once you got used to it, it was easy enough to navigate. One technical issue I have had is that sometimes, I would like to edit attributes of an RFP that I've uploaded to RocketDocs, because I've noticed an error in my original upload, but so far, I have not been able to figure out how to do that. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Fantastic tool for proactive proposals"
5/5
What do you like best about RocketDocs?

Rapid Doc templates and the content library management system's capabilities Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Salesforce integration is not very user friendly Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

Thanks so much for taking the time to review our platform - we're glad that you're enjoying RapidDocs!

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Manager"
5/5
What do you like best about RocketDocs?

very user friendly - a great way to share repetitive information used by different users Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

There is really nothing that i dislike about rocket docs, it really helps me with most of my tasks. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

Thanks so much for taking the time to review RocketDocs!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Database Administrator with 15+ years of proposal writing experience"
4/5
What do you like best about RocketDocs?

The content library is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

The automation is clunky and not very user-friendly. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

Thanks so much for taking the time to review RocketDocs!

AV
abhishek V.
Software consultant
Mid-Market (51-1000 emp.)
"An ultimate solution for improvising and RFP process"
4.5/5
What do you like best about RocketDocs?

Rocketdocs is an ultimate solution for improvising and streamlining the RFP process and automating or improving the workflow. It helps in increasing the speed of sales and delivering the required outcome for our organization. It boosts sales and enables us to expand our efficiency and empower our workflow. It is an easy-to-use software that allows us to streamline the workflow and proposals to our current sales needs. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Currently, the rocketdocs is fulfilling our all organization requirement perfectly. However, the current user interface is not intuitive and lacks many features that our organization highly depends upon, like improvising the search method for complex data. Review collected by and hosted on G2.com.

AS
Aniket S.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Enhancing the RFP Process with RocketDocs"
4.5/5
What do you like best about RocketDocs?

RocketDocs improves and enhances the RFP Workflow using RST (Smart Response Technology) and offers us customizable workflows that can modify the process. Real-time tracking is another advanced feature that allows us to keep a complete track record of operations. It is a cost-effective solution for our organization that helped speed and improve the sales process. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

RocketDocs has been a great help to our organization and has constantly improved its feature and performance. So currently, I've nothing to dislike about Rocketdocs. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Associate, Institutional Client Experience"
4/5
What do you like best about RocketDocs?

Easy search functions and filters/funnels. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

Exporting uploaded content not user-friendly. Review collected by and hosted on G2.com.

Response from Michaela Fallon of RocketDocs

Thanks so much for taking the time to review RocketDocs!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"It is a great content management system, just wish the search functionality was slightly improved!"
4/5
What do you like best about RocketDocs?

We love this system for content management. We have been using it for >5 years now, and the categorization and sorting systems are very intuitive and helpful. It is also very easy to add and edit new content. Additionally, we love the compliance approval feature. Being able to send it out through the database and have it reviewed and approved without having to pull everything out and email it to compliance makes our lives much more manageable. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

My only real qualm with the system is the search functionality. We have learned to manage it by putting quotations around a keyword we know is located in a specific response. However, if we were to type in a relatively vague search phrase, the system returns a large number of responses, many of them seemingly unrelated. The problem is that it searches for each keyword individually instead of finding responses that address all or some of the keywords together. This is an improvement that I would love to see made. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"My experience has been wonderful with RocketDocs."
4.5/5
What do you like best about RocketDocs?

My customer service representative (Betty) is always available to answer questions, jump on a call to work through issues with me and keeps me up to date on what is happening with new tools/migration efforts. In addition, RocketDocs is constantly providing updates on what is happening with the evolution of their system. They recently hosted the RocketCon (virtually this year) and it had some wonderful insight, not just about RocketDocs, but also to help individuals manage in their everyday work lives. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

RocketDocs is always willing to work with us to figure out a solution to problems, so no dislikes currently. Review collected by and hosted on G2.com.

Aditya B.
AB
Aditya B.
Brand Strategist
Mid-Market (51-1000 emp.)
"Sales enablement tool for high-growth organizations."
5/5
What do you like best about RocketDocs?

In terms of organizing information, the software is an excellent tool. The user can use several different custom categories when uploading information in order to sort the data. RocketDocs allows users to customize how they wish to mark and tier the incoming information to enable users to search through tons of documents as straightforward as possible. For each uploaded record, there is the option to enter notes, details about the person uploading or reviewing the form, and the option to indicate the date when a document has become obsolete. A vital benefit of this feature is that it ensures the response used has been updated or reviewed recently. Review collected by and hosted on G2.com.

What do you dislike about RocketDocs?

RocketDocs does not include autosave in the cloud-based Excel and Word versions of the application. As a result, if you use RocketDocs on a regular basis, you will likely encounter the program closing unexpectedly once or twice. Therefore, you need to ensure that you save manually. Review collected by and hosted on G2.com.