--- title: Riskified Reviews meta_title: 'Riskified Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Riskified works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 227 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Riskified Reviews **Vendor:** Riskified **Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) **Average Rating:** 4.4/5.0 **Total Reviews:** 227 ## About Riskified Founded in 2013, Riskified is a trusted partner in fraud prevention and risk management, enhancing performance and driving favorable business outcomes for ecommerce enterprises. We fundamentally embrace continuous improvement and optimization in tackling complex business challenges for our clients, often leading to technological breakthroughs and some of the most advanced solutions in the market. For example, we pioneered the use of AI to combat ecommerce fraud, and over the past decade have continuously introduced cutting-edge solutions to solve additional challenges beyond payment fraud, including solving for policy abuse, account takeovers, automations for chargeback management, and introducing adaptive checkout flows. These offerings were enabled by the invention of machine learning models to detect policy abuse, self-optimizing machine learning models, and turning an identity resolution capability into an interactive visualization engine for clients. ## Riskified Pros & Cons **What users like:** - Users value the **effective fraud prevention** capabilities of Riskified, enhancing security and streamlining operations effortlessly. (6 reviews) - Users appreciate the **efficiency** of Riskified, which significantly reduces fraud and streamlines payment approvals. (5 reviews) - Users value the **effective fraud detection system** of Riskified, enhancing safety and minimizing chargeback incidents. (5 reviews) - Users appreciate the **intuitive and efficient analytics** of Riskified, enhancing daily fraud prevention operations seamlessly. (2 reviews) - Users appreciate the **ease of use** of Riskified, enjoying its smooth integration and intuitive functionality. (2 reviews) - Easy Integrations (2 reviews) - Users appreciate the **versatile fraud detection system** of Riskified, enhancing order approval legitimacy and minimizing chargeback risks. (2 reviews) - Users praise the **accuracy** of Riskified, which significantly reduces fraud through thorough financial screening and metrics. (1 reviews) - Business Growth (1 reviews) - Customer Focus (1 reviews) **What users dislike:** - Users find Riskified **expensive** , with unclear value for small businesses and issues related to transaction flags. (2 reviews) - Users experience **false positives** , leading to confusion and potential financial loss due to misidentified legitimate transactions. (2 reviews) - Users indicate that **improvement is needed** in flexibility and self-service options for a better experience with Riskified. (2 reviews) - Users face a **lack of clarity** in Riskified's decisions, leading to confusion and potential business failures. (2 reviews) - Users find that **false alarms** on secure transactions lead to confusion and questioning of Riskified's value for money. (1 reviews) - Users express concerns about **poor fraud detection** , leading to potential business failures and a lack of transparency. (1 reviews) - Inaccuracy (1 reviews) - Inefficiency (1 reviews) - Information Overload (1 reviews) - Insufficient Data (1 reviews) ## Riskified Reviews ### 1. Painless risk management **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett R. | Manager, Business Analytics, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** Submitting information on a chargeback is super simple and intuitive. The functionality to submit information directly in their interface or through the APIs is amazing. **What do you dislike about Riskified?** Some basic reporting can only be run internally and emailed across which can cause delays. **What problems is Riskified solving and how is that benefiting you?** Solving for international fraud, and because of Riskified's coverage, we've been able to improve our accept rates globally. ### 2. Super transparent with a strong understanding of our goals and how we can work to achieve them! **Rating:** 5.0/5.0 stars **Reviewed by:** Jon H. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** The collaboration and transparency within our teams is consistent and strong **What do you dislike about Riskified?** Do I have to fill this out? :) No real downside here. Maybe just continue to focus on product related initiatives! **Recommendations to others considering Riskified:** Data/product driven company that works hard to learn and help you achieve goals. **What problems is Riskified solving and how is that benefiting you?** Trying to find the intersection of aggressive growth and operational cost/overhead. ### 3. Powerful tool, easy implementation and great service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** it's highly effective, easy to use and the Riskified team offer a great service and tailor their solution to their customer's needs. **What do you dislike about Riskified?** Their decisioning process is on point but the reason given on declines are always somewhat vague and open to interpretation. It would be nice to have more details on declines. **Recommendations to others considering Riskified:** The select and submit plan should only be considered if you have a strong fraud prevention expertise, it's really easy to submit over the costs of a total plan. **What problems is Riskified solving and how is that benefiting you?** Reducing frauds overall costs and lower fraud rate ### 4. Great fraud partner! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** The best part is the ease of use and knowing we can put our faith in them to handle all our fraud issues and concerns. Being able to set them up and let them take care of it without us having to spend time every week concerned and dealing with fraud is crucial to the success we've had. **What do you dislike about Riskified?** Not being able to whitelist customers whom we confirm are not fraud on our end, currently, we have to contact CS to get a customer whitelisted for approval. **Recommendations to others considering Riskified:** If you are looking for a platform you can setup and let take care of your risk management without having to worry about productivity, this is a great option. **What problems is Riskified solving and how is that benefiting you?** We're solving our risk management issues with our website which has been a very costly aspect of our direct business before launching with Riskified. We can now leave the work to their platform and not spend time managing it, while also knowing it is being taken care of the right way. ### 5. Solid service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Riskified?** The fact that you get a refund for a charge back caused by fraud. **What do you dislike about Riskified?** The process for submitting a charge back can be cumbersome. **What problems is Riskified solving and how is that benefiting you?** We save around $20k a month in fraud prevention for a fixed cost. ### 6. Simple Intuitive experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2019 **What do you like best about Riskified?** I really enjoy how modern the experience the website feels **What do you dislike about Riskified?** I think the orders can be displayed in a more user friendly way to admins **What problems is Riskified solving and how is that benefiting you?** It allows us to test the orders we create ### 7. Quick and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Stevenson S. | Operation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** Orders are release fast, the accuracy, your efficiency **What do you dislike about Riskified?** Would like a better process to challenge a decision for our customers complaint **What problems is Riskified solving and how is that benefiting you?** Faster resolution time, able to ship ecom orders faster ### 8. Great service and tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2019 **What do you like best about Riskified?** I like the level of customer service provided **What do you dislike about Riskified?** I dont dislike anything. I think the software is above par for our needs **What problems is Riskified solving and how is that benefiting you?** Fraudulent orders, manual review ### 9. Riskified as a business partner **Rating:** 4.5/5.0 stars **Reviewed by:** Piotr K. | Payment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** Responsiveness, accoutnabillity, business intelligence, flexibility in search of solutions, personal contact. **What do you dislike about Riskified?** I havent' had any negative experiences as of yet. **What problems is Riskified solving and how is that benefiting you?** Fraud detection; chargeback costs minimalisation; operational effectiveness. ### 10. Made my work a lot easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** The linking tool has saved me a lot of time and effort on preventing fraud. **What do you dislike about Riskified?** So far, what I dislike the most is the Geos map. It just shows a Google map of the entire US, without any specifics. **What problems is Riskified solving and how is that benefiting you?** I mainly work on Lost package claims and after using Riskified, it's easier to find repeat offenders. ### 11. Protect your Website Now **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Riskified?** The integration was simple, and all approved orders are protected in the event of fraud. **What do you dislike about Riskified?** There is not much I dislike about Riskified. **Recommendations to others considering Riskified:** Do not hesitate. **What problems is Riskified solving and how is that benefiting you?** Instant Fraud Review saves us money from costs, but a bigger impact is our labor costs decreasing. ### 12. It has releved a lot of manual work on the Ticket Evoltion's end. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Riskified?** The quick review process and the great support staff. **What do you dislike about Riskified?** The algorithm seems a bit strict and does not seem adjustable to different industries. **Recommendations to others considering Riskified:** better reporting **What problems is Riskified solving and how is that benefiting you?** A reduction in personnel and a great fraud tool to provide out clients. ### 13. Riskified Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Riskified?** Easy to get a hold of and very reasonable. **What do you dislike about Riskified?** Lack of information to share with client to help them understand and want to replace order or even order period. **What problems is Riskified solving and how is that benefiting you?** Helps us avoid losses of product and funds associated with fraudulent orders ### 14. Riskified as a fraud detection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2018 **What do you like best about Riskified?** I like the fact that the account managers are responsive to client needs and the technology that Riskified is using is new to the market. The fact that they take full responsibility on chargebacks for approved orders is a welcome benefit. **What do you dislike about Riskified?** I dislike the webapp, I wish it had more information and flexibility. Riskified is a relatively new compay in the fraud space so they are still learning what works for the end user. **Recommendations to others considering Riskified:** Riskified is a great tool that can make a difference! Their ability to quickly adapt to the changing fraud landscape makes them one of the best in the business. **What problems is Riskified solving and how is that benefiting you?** Riskified solves the problem of responsiveness to fraud trends, their model works ### 15. Great service and a great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** Riskified is a great partner to work with! The team is super responsive and helpful and go above and beyond to find solutions to support our needs and data to support our questions. Reporting is very easy and gives a lot of information. **What do you dislike about Riskified?** I truly enjoy working with the team, no issues here **What problems is Riskified solving and how is that benefiting you?** Riskified is one of our valuable partners in the fraud management ecosystem, supporting eCommerce fraud prevention, customer screening and much more ### 16. Quick, reliable reviews with fast customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2018 **What do you like best about Riskified?** Riskified as a whole does what it promises and provides fast reliable reviewing. They are also very quick with responding to any enquiries and provide fast reimbursement for chargebacks. **What do you dislike about Riskified?** Find a high number of false positives which could be quickly identified. Particularly around email names. Due to the machine learning when tricked a large number of fraudulent orders can be pushed through quickly. **What problems is Riskified solving and how is that benefiting you?** Provides a fast reliable fraud decision making system. The ability to handle volume quickly and to ensure that our payments are process near instantaneously. The portals's ability to sort data (though I think more could be done) is also extremely helpful when reviewing our fraud metrics. ### 17. Great teamwork **Rating:** 4.5/5.0 stars **Reviewed by:** Monica M. | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** I like how Riskified works with us as a team. They give our account the attention that it needs. **What do you dislike about Riskified?** The sometimes long review time on overturns. **Recommendations to others considering Riskified:** They are a high quality fraud processor **What problems is Riskified solving and how is that benefiting you?** Chargeback protection ### 18. Great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** Riskified provides excellent customer service. Their staff is knowledgeable, polite, and responsive. **What do you dislike about Riskified?** Their service is occasionally less stable than we would like resulting in declined transactions. However, this is in part because of the implementation decisions we have made. **What problems is Riskified solving and how is that benefiting you?** We were experiencing a large amount of fraud and were being penalized by card companies. Riskified has allowed us to take more risk with less fear. ### 19. APMEX Riskified **Rating:** 4.0/5.0 stars **Reviewed by:** Alicia H. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** The Riskified integration with our system is a seamless process. The staff are very helpful and communicating with us on best actions to reduce risk. **What do you dislike about Riskified?** At this point, there hasn't been anything that has been a problem that the team has not helped resolved. I have no complaints. **What problems is Riskified solving and how is that benefiting you?** They have helped us pass along good customers and are declining the true fraud transactions. ### 20. After the fixes made to the algorithm its Riskified is working great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** I like the attention that Teressa provide us, she is very responsive to our needs. I also like that fact that the service protects us from fraud. **What do you dislike about Riskified?** There is nothing at the moment that I dislike but before the changes took place we lost a lot of potential new customers because of the stringent guidelines. **What problems is Riskified solving and how is that benefiting you?** Keeping our money safe from scammers ### 21. Best froud checker that i know **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2018 **What do you like best about Riskified?** The WEB API is wonderful and allow to check fastly what is needed. Also SW documentation is done well. The API are cleans and easy to integrate with alls tecnologies **What do you dislike about Riskified?** the only real problem that I have found is the missing of one "readOrder API" **What problems is Riskified solving and how is that benefiting you?** With riskied is possible to disable 3d protocols, so conversion rate is increased ### 22. Huge expertise but indeed a lot to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2018 **What do you like best about Riskified?** - the info they can get from orders/customers; - info diversity; - automation/algorithms/machine learning **What do you dislike about Riskified?** - the "primary/beginners" mistakes when approving orders; - the inefficiency to some markets **Recommendations to others considering Riskified:** - clear understood if fits the market where you work/deal with. **What problems is Riskified solving and how is that benefiting you?** Fraud Checks. Reduced Manual review, increased automation, increased revenue. ### 23. Excellent joint partnership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** They have been extremely helpful towards our business. They are currently our main risk prevention partner. They have provided excellent service in managing our customers. **What do you dislike about Riskified?** I do not have any concerns with the platform. As far as risk prevention goes, they are the best choice. **Recommendations to others considering Riskified:** We have sampled other risk prevention partners and they are by far the best platform. **What problems is Riskified solving and how is that benefiting you?** They manage our transactions preventing fraudulent customers in our marketplace. ### 24. Good mate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** The security for our worldwide customers **What do you dislike about Riskified?** the tool report part and the difficulties to match with our gateway payment **What problems is Riskified solving and how is that benefiting you?** We solved a big loss ### 25. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Riskified?** Very engaged team with quick turnaround times. **What do you dislike about Riskified?** It seems like a good bit of low value non-fraud orders are cancelled and the color scheme on the website is not easy on the eyes. **What problems is Riskified solving and how is that benefiting you?** How to address reroutes back to the warehouses on orders Riskified has approved and later identified as fraud. ### 26. Riskified Gets It Done! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica L. | Operations Lead, Food Production, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Riskified?** Riskified is reliable and attentive. Any time I have a question I am able to reach out to the support team for help. I **What do you dislike about Riskified?** The part about Riskified that I dislike is when a customers order gets canceled and they are a good customer. I would like there to be some sort of reporting back to Riskified so that they can adjust to customers also. **Recommendations to others considering Riskified:** Don't wait! **What problems is Riskified solving and how is that benefiting you?** We are at a 97% approval rate on total orders. We realized that with manual fraud review we were canceling good orders and allowing bad orders to go through. Riskifieds techniques are second to none. ### 27. Fraud Detection **Rating:** 4.0/5.0 stars **Reviewed by:** Kaytlyn G. | Marketing / Office Manager, Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2016 **What do you like best about Riskified?** I like that I can set all incoming orders to automatically go through Riskified's platform. **What do you dislike about Riskified?** I wish we had better explanations of why an order is declined. If we cancel an order because it was marked my Riskified we often have customers that ask what happened. Based on the information provided we don't always have a real reason for the decline and cancelled order. **Recommendations to others considering Riskified:** Very easy to set up and the response time is quick. I have never had issues getting the reports that authorize approval or a decline within a timely matter. **What problems is Riskified solving and how is that benefiting you?** We avoid having issues with chargebacks and fraud customers/orders ## Riskified Discussions - [If the customer has been declined but corrects the information supplied How can we update Riskified?](https://www.g2.com/discussions/if-the-customer-has-been-declined-but-corrects-the-information-supplied-how-can-we-update-riskified) - 2 comments, 1 upvote - [View Riskified pricing details and edition comparison](https://www.g2.com/products/riskified/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A28%3A03+-0500&secure%5Bsession_id%5D=60123ec8-b390-4ede-9c32-2e9180970eb2&secure%5Btoken%5D=c066e75df76199a058bb7de14738642d5a6ab70e4a1e0e6153ccf4e3227ef153&format=llm_user) ## Riskified Integrations - [AccountingBook](https://www.g2.com/products/accountingbook/reviews) - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) ## Riskified Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top Riskified Alternatives - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews) - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (375 reviews) - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews)