214 Riskified Reviews
Overall Review Sentiment for Riskified
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It is a fast tool to Review the payment and the customer Service is very well. Review collected by and hosted on G2.com.
the old Version was clearer and you can understand the Information very quick. Review collected by and hosted on G2.com.
The most important thing is that they provide real-time and clear recommendations: accept or decline. Also, they use an incredible high number of fasctors in determining legitimate purchases, resulting in pretty high acceptance rate. Review collected by and hosted on G2.com.
The fact that they cannot review the orders placed through alternative payment methods (especially Wechat) Review collected by and hosted on G2.com.
Ease of access, user friendly, offers useful information regarding flagged orders Review collected by and hosted on G2.com.
Could perhaps offer a better method for verifying return customers. Review collected by and hosted on G2.com.
How everything is automated, instantaneous, and all information is right there on the dashboard to review Review collected by and hosted on G2.com.
nothing really. Prior to using Riskified, we were at the mercy of manual checking our ecom transactions. Review collected by and hosted on G2.com.
Site is easy to use and navigate. The Dashboard is easy to understand. Review collected by and hosted on G2.com.
Nothing major. If possible, it would be nice to see Riskified work around the VPN connections. Review collected by and hosted on G2.com.
It guarantees all accepted orders so we don't have to worry. Review collected by and hosted on G2.com.
It can be slightly over-sensitive and has declined orders from customers we know not to be fraudulent, and when we try to have them re-reviewed, they can still be declined. Review collected by and hosted on G2.com.
Great team - easy to work with and very responsive to demands. Portal works well and is very useful for gaining insights into fraudulent behavior. Their AI is improving, getting much better all the time at detecting fraud, and rejecting fewer genuine customers. Review collected by and hosted on G2.com.
Can sometimes be a bit slow in picking up / reacting to fraud waves - often dependent on us discovering fraud and alerting them. Review collected by and hosted on G2.com.
Dashboard gives you an overview in a glance is one of the best feature of the product. Review collected by and hosted on G2.com.
Some documentation is not up to date for required and / or optional fields to make an API call. Review collected by and hosted on G2.com.
If a Customer is unjustified blocked, riskified reacts fast. Review collected by and hosted on G2.com.
When a customer does something wrong in the first order and got denied, he cant order again right away, because than he gets denied because of different informations used in the orders. Review collected by and hosted on G2.com.
