214 Riskified Reviews
Overall Review Sentiment for Riskified
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It is very clear and easy to use, you can see very fast where the Problem ist and what the cust can do better for the next order. Support is very fast. Review collected by and hosted on G2.com.
I don't like the fact that even customers who have ordered many times before are blocked. Also it is not so nice that always only the order of the customer with exactly the same articles is released. Review collected by and hosted on G2.com.
What I like most about Riskified is the peace of mind it gives me while doing business.
I do not have to worry about fraud, Riskified is doing this for me. Review collected by and hosted on G2.com.
I dislike some orders being declined, but this is the cost of being protected on all approved orders. And honestly the approval rate is very good, 92%+ Review collected by and hosted on G2.com.
The tailored automation and fast-paced requirements it allows our company to operate with that we need, and the great comfort they offer our ecom business. Review collected by and hosted on G2.com.
Nitpicking, but think some of the data I need could be delivered in a more user friendly manner. Review collected by and hosted on G2.com.
Using Riskified definitely helped us cut back on fraudulent purchases. Review collected by and hosted on G2.com.
We had a fair number of false rejections that could create headaches for our support team. Some of them were customers that were well known to us and had been purchasing for years, and others that we chose to take the risk on have become good customers since then. Review collected by and hosted on G2.com.
The UI is very organized, streamlined and easy to use. Lots of detailed insights if you wish to dig deeper. See your order approvals and cancellations at a glance in real time! Review collected by and hosted on G2.com.
The only downside is that there is sometimes a lag in response most likely due to varying time zones. But, Riskified support has improved a lot over the years and the support is getting quicker all the time. Review collected by and hosted on G2.com.
Along with Shopify, Riskified is an essential platform used to ensure that fraudulent actions are flagged. In a world where fraudsters are always ahead of the game in trying to sneak one by us, this tool helps. Review collected by and hosted on G2.com.
Nothing I’m particular. Easy to use and nothing sticks out as negative at this time. Review collected by and hosted on G2.com.
Riskified identifies the "good" shoppers and makes for them the user experience easier and meantime blocks the fraudulent orders so as a seller we very appreciate it. Review collected by and hosted on G2.com.
For the starting period some real customers were blocked. We advise to develop the integration with Loyalty program of the website so it will be easier to identify "good" shoppers Review collected by and hosted on G2.com.
First of all I like the UI you offer me and the easy handling.
The quick support is a relieve for our customer a d Grant's a good customer service.
The safety what you give us with riskified is also very professional and I like to use riskified for our cases Review collected by and hosted on G2.com.
There is till now nothing I wouldn't like. It would be great to have on access to unlock customers from fraud suspicion. Review collected by and hosted on G2.com.
they are quick to evaluate orders, good back-office support, the app is really friendly user and we can take a lot of reports. Review collected by and hosted on G2.com.
one of the things is the capability to change the things fast, sometimes the updates we give take some time to go live. Review collected by and hosted on G2.com.
For fraud prevent it helps to have visibility over various shopping patterns and account activity, finding discrepancies and protecting our website from fraudulent purchases. Review collected by and hosted on G2.com.
In some cases, the information in the linking does not perfectly reflect our business needs, some account that are flagged or blacklisted can still fool the system. In this game of cat and mouse, improving on the linking so that opening multiple accounts will become more difficult after a flag, seems like an essential task. Review collected by and hosted on G2.com.
