Ringostat Reviews & Product Details - Page 4

Our main goal was to determine which advertising is effective and which is not, and to stop spending money where results aren't being seen. With Ringostat we get detailed reports to make end-to-end analytics and ability to know exactly the ROI of marketing campaigns. Thanks to blocking insertion by IP and numbers pools we receive accurate analytics. Also, APIs allow using data in a way that other platforms fell short. Furthermore, I feel that support actually cares about our project — always ready to help and advice on how to use Ringostat more efficient. Review collected by and hosted on G2.com.

Nothing at this stage but I would prefer easier setup. Anyway, support always in touch to help us. Review collected by and hosted on G2.com.

"With Ringostat you can both set up a call center for outbound calls and track the inbound calls from your advertising campaigns.

Ringostat provides cloud PBX and SIP numbers available for rent, which means that you don’t need to connect any other service to start making calls. Moreover, there are a number of analytical reports generated by Ringostat that help supervise the work of call agents (the distribution of missed calls by day and time of the day report.) As for tracking inbound calls, Ringostat provides all the information available on the call - source, channel, campaign, keyword. There is also multi-channel funnel report and call status statistics for more in-depth analytics." Review collected by and hosted on G2.com.

I dislike how overwhelming the interface is at first but you can ask customer service even in chat and receive an answer very fast. Review collected by and hosted on G2.com.

I like that reps really care about you and always ready to help. Customer Support has great knowledge, and when I experienced a complicated technical issue they resolved it really fast. I also love the integration with Google Analytics and a lot of ready-made integrations with popular CRM. Review collected by and hosted on G2.com.

I think help documentation could be better. I face a steep learning curve. Review collected by and hosted on G2.com.

Ringostat can save filters in many parameters. For example, to the clients' geography, by the hold time, track where conversions are coming from, distribution calls by day of the week and time and many others. We sort non-targeted calls and not take it into account in end-to-end analytics. Thus, we get better analytics multi-channel funnels reporting.

Also, thanks to the configured filters, we can generate reports in one minute and send it to our experts via email. Review collected by and hosted on G2.com.

To get a full report for the Google Analytics on the type of call broken down into target and non-target, we contacted support and they helped us. Review collected by and hosted on G2.com.

With Ringostat, we set up a substitution of numbers by geolocation. We've increased sales in other regions of the country due to the fact that our customers see the phone numbers of their region. We can also easily filter the calls by customer location data in the dashboard that makes our targeting much more efficient. Review collected by and hosted on G2.com.

I don't think there's something I dislike at the moment. The product meets our requirements quite well Review collected by and hosted on G2.com.

Support makes all the necessary basic settings for the correct system operation. What is more, I like pretty fast and easy integration with CRM. I admire the opportunity to call back on missed calls immediately — the task is automatically created with a deadline when the call was missed. Moreover, I enjoy how easy it is to create and share any reports. Review collected by and hosted on G2.com.

I don't really have anything negative at the moment. If I had questions, the support gave me the answers quickly. Review collected by and hosted on G2.com.

The system offers detailed reports such as call distribution statistics, multi-channel funell, etc. By the way you can create any kind of report you need yourself. What is more Ringostat has much more better customer service than their competitors. Every time I have a question I get an answer I need immediately. Review collected by and hosted on G2.com.

What I dislike is that the system isn't exceptionally intuitive. But support helps a lot to see into processes and configurations. Review collected by and hosted on G2.com.

I really enjoy how Ringostat is integrated with our CRM. It's flexible and easy to set up. It is also easy to oversee how many calls are being answered or missed by your team. Client communication is saved in a call's card: sources, recordings, visited website pages history and so on.

Moreover, with Ringostat we're able to automate our workflow and measure call conversations on PPC campaigns. Ringostat call reports are very detailed - down to the keyword level. Review collected by and hosted on G2.com.

Nothing that bothers me now. Think it would be cool if they work out transcript capabilities of calls. Review collected by and hosted on G2.com.

With Ringostat we are able to record all of the calls to manage and improve our customer service. What is more, we can see the full effects of our advertising campaigns. Ringostat reports are easy to use and read. I like that you can easily create customized reports for sales, marketing or other departments to analyze specific data. They are adding new features and tools all the time. Moreover, if you want specific useful improvement they will work out it.

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Not much to dislike here. Maybe reporting could be streamlined a bit. Review collected by and hosted on G2.com.