Ringostat Features
What are the features of Ringostat?
Phone Number Management
- Local Phone Numbers
- Toll-Free Numbers
- Port Existing Numbers
Tracking
- Visitor & Keyword Tracking
- Dynamic Number Insertion
- Multi-Channel Call Attribution
Call Routing
- IVR
- Call Scheduling
- Geo-Routing
Analytics
- Call Data
- Call Recording
- Advanced Reporting
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Ringostat Categories on G2
Filter for Features
Phone Number Management
Local Phone Numbers | Based on 36 Ringostat reviews. Generate phone numbers native to a target location | 100% (Based on 36 reviews) | |
Toll-Free Numbers | Create toll free numbers for tracking purposes This feature was mentioned in 25 Ringostat reviews. | 97% (Based on 25 reviews) | |
Port Existing Numbers | Based on 21 Ringostat reviews. Transfer existing numbers into the call tracking system | 96% (Based on 21 reviews) |
Tracking
Visitor & Keyword Tracking | As reported in 39 Ringostat reviews. Record which campaigns and landing pages are converting into phone calls | 100% (Based on 39 reviews) | |
Dynamic Number Insertion | Based on 38 Ringostat reviews. Assign a unique tracking number to each visitor | 100% (Based on 38 reviews) | |
Multi-Channel Call Attribution | Decipher which marketing channels are converting and most effective This feature was mentioned in 29 Ringostat reviews. | 97% (Based on 29 reviews) |
Call Routing
IVR | Based on 31 Ringostat reviews. Direct a phone call without the need for a human representative, but instead a voice responder | 96% (Based on 31 reviews) | |
Call Scheduling | As reported in 30 Ringostat reviews. Route calls based on the time of the day to reach the proper representative | 95% (Based on 30 reviews) | |
Geo-Routing | Route calls based on location to reach the proper representative 26 reviewers of Ringostat have provided feedback on this feature. | 97% (Based on 26 reviews) |
Analytics
Call Data | Provide the representative with caller data upon receiving a phone call This feature was mentioned in 38 Ringostat reviews. | 99% (Based on 38 reviews) | |
Call Recording | Offer the ability to capture and replay a conversation for further information 38 reviewers of Ringostat have provided feedback on this feature. | 100% (Based on 38 reviews) | |
Advanced Reporting | Based on 36 Ringostat reviews. Prepare detailed reports regarding call data by source, keyword, or landing page | 96% (Based on 36 reviews) | |
Conversation Intelligence | Uses machine learning to analyze conversations and optimize call performance | Not enough data |
Basic Communication
Phone Calls | Enables users to place phone calls over the internet. | Not enough data | |
Instant Messaging | Enables users to send instant messages over the internet. | Not enough data | |
Desk-to-Desk Calls | Enables users to contact one anothers through mobile phones and landlines. | Not enough data |
Advanced Features
Hold Music | Offers users the option to play music for contacts who are on hold. | Not enough data | |
Automated Attendants | Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. | Not enough data |
Access
Browser Extension | Allows users to download the tool along as an extension to their browser of choice. | Not enough data | |
Individual Download | Requires users download the software on its own. | Not enough data |
Administration
Martech Integrations | Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels | Not enough data | |
Privacy, Security, and Compliance | Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR | Not enough data | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took | Not enough data |
Platform
Omnichannel | Allows inflow of requests through various digital channels such as email, social media, etc. | Not enough data | |
Mobile Access | Allows users to access the software using mobile devices. | Not enough data | |
Queue Management | Provides queue management in case of increase in case/call inflow. | Not enough data | |
Call Routing | Allows distribution of incoming calls to agents. | Not enough data | |
Call Back | Allows users to request a call back. | Not enough data | |
IVR | Offers IVR (interactive voice response) for interaction between customers and a computer operated phone system. | Not enough data | |
Automatic Call Distribution | Allows automatic distribution of incoming calls to the agents. | Not enough data |
Workforce Management
Call Monitoring | Allow managers/supervisors to monitor calls for quality assurance purposes. | Not enough data | |
Performance Evaluation | Allows managers/supervisors to evaluate the performance of agents. | Not enough data |
Administrative
Call Recording | Allows supervisors/managers to record and review telephone conversations of agents. | Not enough data | |
Reporting & Dashboards | Report on historical or real-time call center performance metrics, and access data through highly visual dashboards. | Not enough data |
