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Retention Science Reviews & Product Details

Retention Science Overview

What is Retention Science?

Retention Science is the best way to target, engage and retain your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. We make sophisticated data science and marketing automation simple and accessible for marketing teams of all sizes. Retention Science, a Constant Contact company, is a provider of ecommerce-focused digital marketing services powered by intelligent technology and customer support to help sell more in less time. Our data-driven platform sends the right messages to the right customers at the right time and delivers personalized, multi-channel communications that help drive big results. Learn more at retentionscience.com.

Retention Science Details
Languages Supported
English
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Product Description

Retention Sciences data-driven platform predicts customer behavior to deliver targeted communications.


Seller Details
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
69,005 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
Description

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.


Courtney B.
CB
Overview Provided by:

Recent Retention Science Reviews

PB
Paras B.Enterprise (> 1000 emp.)
4.0 out of 5
"Retention science is best strategic tool for automating the Email Marketing"
Retention science is best to send bulk emails to the targeted audience. It automates the email marketing process and helps in retaining the custome...
KK
Kumar K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Mastering Customer Loyalty: A Retention Science Review"
Retention Science is an awesome tool to elevate your marketing strategy and engage with your customers flawlessly. The inclusion of new customers i...
Sasi B.
SB
Sasi B.Enterprise (> 1000 emp.)
5.0 out of 5
"Revolutionize your business with Retention Science"
Retention science is easy to integrate with existing environment and is easy to implement. By using Retention science, organizations can get better...
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Retention Science Media

Retention Science Demo - Complete lifecycle marketing
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31 Retention Science Reviews

4.5 out of 5
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31 Retention Science Reviews
4.5 out of 5
31 Retention Science Reviews
4.5 out of 5

Retention Science Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Retention ScienceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KK
Master Trainer
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Retention Science?

Retention Science is an awesome tool to elevate your marketing strategy and engage with your customers flawlessly. The inclusion of new customers in the database at any time helps in building a perfect scenario for the marketing plan. Its ease of use and implementation make it an outstanding platform and the inclusion of clients and customers on a single dashboard is just perfect. Customer support never disappoints and it can easily be integrated with the tools you use. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Some new users may find it difficult to use all the features initially but with the right customer support that can easily be learnt. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

The automation of marketing strategy through RS helps us superbly and enhances customer interaction gradually. The right set of communication being sent at a perfect time helps to convert more customers and increase sales. A single platform for customers and clients saves our time and resources. Review collected by and hosted on G2.com.

Irshad  Ahmad W.
IW
Master Trainer
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

This is a very easy-to-use tool and one of the most powerful tools to use for Email marketing. We have been able to target the best audience with the right strategy that's only possible through RS. It also has a fantastic customer support team that is always there to help in any scenario. It provides a seamless integration feature Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

There is nothing to dislike as most probably first time user may seek some sought of help from customer support to adjust all the uses of the RS. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

Personalizing the emails and targeting the right audience and customers is the key factor that helped us a lot. With the right amount of emails sent and automation done, it gives the right input about customer Retention Analytics and product recommendation feature is icing on the cake. Overall it has largely changed our entire Marketing Automation scenario for good. Review collected by and hosted on G2.com.

Sasi B.
SB
Business Development Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

Retention science is easy to integrate with existing environment and is easy to implement. By using Retention science, organizations can get better insights and enhance customer support which inturn will drive business growth. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Though Retention science is easy to use, If we totally depend on AI automated marketing, it won't generate much results. Human touch is needed to maintain personal touch with customers. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

Retention science addresses several issues in our organization. One among them is poor Marketing. By using Retention science our marketing ability enhanced which resulted in effective customer engagement which is driving business growth. Review collected by and hosted on G2.com.

Farrok S.
FS
Sr.Enterprise Development Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

It is a user friendly interface which help me to solve the problems and the platform offer me to wide range of functionality which is helpful me to improve my marketing strategies.It is easy to implement and integrate with existing platform. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Every platform has its pros and cons I would recommend if there are more graphics and more templates could be added for emai. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

As it is a AI based powerful tool it help in email marketing analyse customer behaviour create target campaigns and implement personalised strategies.. Review collected by and hosted on G2.com.

PD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

The application has all the analytical and classifying features in it to track and analyse the email approaches, and generates leads.

This a best multiple functioning tool at one time, provides all the harcore strategies to operate and enhence your marketing capabilities and work qualities.

It is not at all difficult to use or set up this software, has a very user friendly interface which works so smoothly and elegantly.

Everything in this is perfect and give the best results in best time.

The classification and analysing tools manages to unify the data of customers and collects there details from emails, and send mail campaign freely and in batches.

Easy and flexible to add as many as subscribers to your email sending list.

It also provides the editing features for modifying and editing the emails and even lets you to create and develop the personalised templates and emails for sending to customers. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

There are a lot of glitches and bugs also experienced while using this software on daily basis, this makes the processing of the software slightly delayed and slowed down the processing. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

Definetely the best and helping software for our work of sending emails and templates with automation and quick tools. Weare getting on the regular updates and follow ups, increased my customers numer and improved customer communication and interacting capabilties. Review collected by and hosted on G2.com.

RR
Master Trainer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

A user-friendly GUI with ease of implementation and makes it a worthy tool to use for marketing strategies. The automation of emails is a gamechanger as it also provides an option of editing emails at any time. The personalized emails and templates proves to be a vital part of this tool Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Sometimes new users may feel it unconvinced to use but the best customer support helps to use every feature seamlessly. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

Marketing automation helps in providing the best content to the rightful hand of customers thus helping in increasing audience engagement and increasing the sales factor of our organization. Customer interaction largely increases and real-time results are generated that helps us a lot. Review collected by and hosted on G2.com.

Tanveera G.
TG
General Secretary
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

Retention science is a very user-friendly software that solves the problem of targeting the right customers. It is a tool that provides input about customer behavior and e-mail automation saves a lot of time and energy. With the right customer support and ease of implementation, it has a significant advantage over other competitors. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

There is hardly anything to dislike as all the features are easy to use and apply. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

The customer data platform enables us to ascertain every bit of information and new customers can be added easily. The marketing automation feature plays a vital role and provides significant data to work on and increases marketing conversion rates. Review collected by and hosted on G2.com.

MD H.
MH
Advertisement Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Retention Science?

I have been working with Retention Science for over a year now, and I must say that it has completely transformed the way we approach customer retention. The platform offers a multitude of features and functionalities that have significantly improved our marketing strategies. Here's what I like best about Retention Science. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

It would greatly benefit the company if there were more transparent and timely communication channels established. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

I have been working at Retention Science for over a year now, and I must say that this company has completely transformed the way businesses approach customer retention. Retention Science is solving a multitude of problems in the field, and the benefits it brings to both businesses and employees are truly remarkable. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
CA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

The best about Retention Science is to target, engage and retain your customers. The data-driven, SaaS-based Retention Marketing platform predicts customer behavior and delivers targeted multi-channel communications that increase revenue and encourage customer advocacy. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Retention is important to companies using the SaaS model because it can help keep customers on a long-term basis. Customer retention helps SaaS companies reduce their churn rate, or the rate at which companies lose customers. Here are other benefits of customer retention Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

Retention is important to companies using the SaaS model because it can help keep customers on a long-term basis. Customer retention helps SaaS companies reduce their churn rate, or the rate at which companies lose customers. Here are other benefits of customer retention

Improves long term profit

Creates better customer feedback Review collected by and hosted on G2.com.

Ashbah J.
AJ
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Retention Science?

the personalized emailing system is the best feature. It's easy to understand and we can implement it. The team is responsive to support in any integration. Review collected by and hosted on G2.com.

What do you dislike about Retention Science?

Graphics and more templates could be added for email. The frequency of use is once to twice in a week only as per our requirement. Review collected by and hosted on G2.com.

What problems is Retention Science solving and how is that benefiting you?

software journey seems to be a dynamic one—navigating through glitches, leveraging segmentation capabilities, benefiting from a dedicated account manager, and ensuring our communication remains relevant across diverse customer life cycles. Review collected by and hosted on G2.com.