--- title: Restaurant365 Reviews meta_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 318 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 318 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Restaurant365 Reviews **Vendor:** Restaurant365 **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 318 ## About Restaurant365 Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. ## Restaurant365 Pros & Cons **What users like:** - Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. (36 reviews) - Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. (24 reviews) - Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. (14 reviews) - Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. (13 reviews) - Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. (12 reviews) - Users appreciate the **exceptional customer support** of Restaurant365, always ready to provide solutions tailored to their needs. (11 reviews) - Ease of Operations (9 reviews) - Users value the **centralized management** of Restaurant365, enhancing communication and efficiency across operations and accounting. (8 reviews) - Easy Integrations (8 reviews) - Users highlight the **efficiency improvements** in AP and AR systems, enhancing operations across all restaurant aspects. (8 reviews) **What users dislike:** - Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. (10 reviews) - Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. (10 reviews) - Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. (8 reviews) - Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. (8 reviews) - Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. (8 reviews) - Poor Reporting (7 reviews) - Setup Difficulty (7 reviews) - Complex Implementation (6 reviews) - Complexity (6 reviews) - Time Consumption (6 reviews) ## Restaurant365 Reviews ### 1. Robust system that is simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Operating Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** It is easy to generate reports and get the info we need **What do you dislike about Restaurant365?** Nothing! We love it and would recommend to anyonr **What problems is Restaurant365 solving and how is that benefiting you?** It helps us accurately predict cash flows **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Matthew! We’re glad you find it easy to generate reports and access the information you need. It’s great to hear that you’re loving the platform and would recommend it. We’re also pleased that it’s helping you accurately predict cash flows. If there’s ever anything we can do to further support you, please let us know! ### 2. Everything has been amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Sean C. | Corporate Chef, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** If you have any question or problem there's so many people to help **What do you dislike about Restaurant365?** Getting to know it. It just take a minute to start understanding **What problems is Restaurant365 solving and how is that benefiting you?** Accurate inventory **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Sean! We appreciate you valuing our supportive team. A learning curve is expected, but we offer extensive resources via the support site to help you master Restaurant365 quickly. These include video tutorials, user guides, and readily available support. Accurate inventory management is a key benefit, and we're glad it's helping your business! Thank you for choosing Restaurant365! ### 3. Love this ERP system **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | VP Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Ease of use. Once you learn one mod it's so easy to do other things. **What do you dislike about Restaurant365?** I find the user permissions sort of confusing **What problems is Restaurant365 solving and how is that benefiting you?** Producing east financial statements **Official Response from Laura Cole Contreras:** > Thank you for the 5-star review, Nicole! We're delighted to hear that Restaurant365 is user-friendly and allows you to seamlessly transition between modules. We understand your feedback regarding user permissions. While offering granular control is important, it can sometimes become complex. We're constantly working on improving the user interface and documentation to make managing permissions easier. In the meantime, we recommend checking out our comprehensive user permission guide via the support site or scheduling a consultation with a product specialist. They can walk you through the process and ensure your team members have the appropriate access levels. Thank you for choosing Restaurant365! ### 4. Awesome product! Helps us make actionable change. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony V. | GM, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** help us make actionable change based on great data **What do you dislike about Restaurant365?** Can sometimes be difficult to learn and teach others how to use it **What problems is Restaurant365 solving and how is that benefiting you?** Inventory, reporting sales, labor adjustments **Official Response from Laura Cole Contreras:** > Thank you for your valuable feedback, Anthony! We're thrilled to hear that Restaurant365 has been instrumental in helping you delve into the nitty-gritty of reporting and focus on areas for improvement and growth. Your success and progress are our top priorities. Regarding the product glitches and minor tech issues, we apologize for any inconvenience caused. Our team is continuously working to enhance the platform's performance and user experience. Your input is crucial in guiding our efforts to better serve you. Should you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your support and look forward to assisting you further on your journey with Restaurant365! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 5. 365 review **Rating:** 5.0/5.0 stars **Reviewed by:** Frank F. | Terminal director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Ease of viewing reporting and moving into excel **What do you dislike about Restaurant365?** User interface is dated. Would like to see an update **What problems is Restaurant365 solving and how is that benefiting you?** Hoping to get inventory management up and running **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review, Frank! We're thrilled that Restaurant365 makes viewing reports and exporting data to Excel a breeze. We completely understand your feedback on the interface. While functionality remains a top focus, a modern and user-friendly experience is important. We're always working to improve your experience, so thank you for the feedback! In the meantime, we're excited to help you get inventory management up and running. Our platform offers powerful tools for tracking stock, streamlining ordering, and minimizing waste. We recommend checking out our comprehensive support site or scheduling a consultation with a product specialist. Thank you for choosing Restaurant365! ### 6. Rest 365… especially the AvT has helped transform our restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Rob F. | Director of restaurant operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Accountability It allows us to track waste and react **What do you dislike about Restaurant365?** Almost too much info More streamlined user friendly quick tabs **What problems is Restaurant365 solving and how is that benefiting you?** Co teing waste Recipe adherence and profitability **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Rob! We're thrilled that Restaurant365 empowers you to manage your finances with a centralized platform. Having everything readily available at your fingertips is key to staying on top of things. We appreciate your feedback on the interface. While functionality remains a top priority, we completely understand the desire for a cleaner, more modern aesthetic. We are always working to improve your experience, so thank you for the feedback! In the meantime, our top-notch customer support team is always happy to help you navigate the current interface and answer any questions. Thanks for choosing Restaurant365! ### 7. Account manager **Rating:** 5.0/5.0 stars **Reviewed by:** Catrina S. | Account manage, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Easy navigation for all reports operations and accounting **What do you dislike about Restaurant365?** I have no complaints. Sometimes repelling data is hard **What problems is Restaurant365 solving and how is that benefiting you?** Labor control has improved so much with r365 **Official Response from Laura Cole Contreras:** > Thank you for the positive review, Catrina! We’re glad to hear you’re enjoying the easy navigation and improved labor control with Restaurant365. We appreciate your note about data repelling and will share it with our team for potential improvements. Let us know if there’s anything else we can do to support you! ### 8. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. R. | Executive Director, Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** The smart forecasting has been a game changer for my General Managers! Love the product. **What do you dislike about Restaurant365?** The support during integration could have been better. **What problems is Restaurant365 solving and how is that benefiting you?** Labor Matrix **Official Response from Laura Cole Contreras:** > Thank you for your great review, Sean! We're thrilled to hear that our smart forecasting feature has been a game changer for your General Managers. It's fantastic to know that Restaurant365 is making a positive impact on your labor management. We appreciate your feedback on the integration support and are continuously working to improve our onboarding experience. We're grateful to have you with us and are here to support your success! ### 9. Helped us organize and drove costs down **Rating:** 5.0/5.0 stars **Reviewed by:** Walter F. | Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** All in one service that is great and helps us stay organized **What do you dislike about Restaurant365?** Nothing..so far it's great! Saves time every day. **What problems is Restaurant365 solving and how is that benefiting you?** Menu organization and recipe management **Official Response from Laura Cole Contreras:** > Thank you so much for your 5-star review, Walter! We're thrilled to hear that Restaurant365 has helped your team stay organized and reduce costs. It’s great to know that our all-in-one platform is saving you time and streamlining your menu and recipe management. We’re here to support your continued success, and we’re glad to be part of your journey! ### 10. R365 will not let you fail! **Rating:** 5.0/5.0 stars **Reviewed by:** Helen G. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Onboarding and customer service are top notch! **What do you dislike about Restaurant365?** I wish there was Excel based reporting available. **What problems is Restaurant365 solving and how is that benefiting you?** It's easy for the chefs to put in recipes. **Official Response from Laura Cole Contreras:** > Thank you for the amazing 5-star review, Helen! We're thrilled to hear that you had a top-notch onboarding experience and that our customer service team continues to impress. We take pride in providing a smooth transition to Restaurant365. Knowing our chefs can easily input recipes simplifies recipe management and ensures consistency, which is fantastic! While we don't currently offer direct Excel-based reporting, Restaurant365 allows for easy data export in various formats, including CSV. This allows you to import the data into Excel for further manipulation and customization. We recommend checking out our data export guide via the support site or scheduling a quick consultation with a product specialist. They can walk you through the export process and suggest best practices for working with the data in Excel. Thank you again for choosing Restaurant365! We're committed to exceeding your expectations. ### 11. Restaurant365 has been helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Brett S. | Multi Unit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Modernizing prcesses and helping adapt to the future. **What do you dislike about Restaurant365?** So, far, there has been nothing I would say I "dislike." **What problems is Restaurant365 solving and how is that benefiting you?** Costing and inventory. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Brett! We're thrilled to hear Restaurant365 is helping you modernize your processes and prepare for the future. It's fantastic that you see the value in staying ahead of the curve. Restaurant365 is constantly evolving to meet the changing needs of the restaurant industry. We're glad you haven't encountered any major issues so far. However, if there's ever anything we can do to assist you, please don't hesitate to reach out to our support team. We're always happy to help you explore the full potential of Restaurant365. Thank you for choosing Restaurant365 as your partner in restaurant success! ### 12. Awesome service. Highly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy C. | Director of Operations, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** The software bridges the office and the operations. Very good program **What do you dislike about Restaurant365?** Nothing. All seems to work very well. Glad to have **What problems is Restaurant365 solving and how is that benefiting you?** Accounting **Official Response from Laura Cole Contreras:** > Thank you for your wonderful review, Jeremy! We're delighted to hear that Restaurant365 is effectively bridging the gap between your office and operations. It's great to know that everything is working smoothly for your team, especially on the accounting side. We're glad to be a part of your success! ### 13. Conversion to R365 for our high volume F&B Operation has been a game-changer. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The integration of operations and accounting. Processes have been streamlined. P&L results are almost instantly available for the true measurement of performance. **What do you dislike about Restaurant365?** The importing of detailed historical information from a different platform has been a challenge. **What problems is Restaurant365 solving and how is that benefiting you?** Elimination of third party scheduling and inventory platforms. Elimination of double entry which has saved accounting time. Real time labor and cost transparency. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review! We're thrilled that Restaurant365 has streamlined your operations and accounting processes. We couldn't agree more! The seamless integration of these critical functions saves time, minimizes errors, and provides a holistic view of your business performance. We understand the challenges of migrating historical data from a different platform. Our data import process can handle a lot of information, but we recognize there's always room for improvement. Our team is constantly working on enhancing data migration capabilities to ensure a smoother transition. We recommend reaching out to our data migration specialists to discuss your specific needs and explore the best approach for importing your historical data. Thank you for choosing Restaurant365! We're committed to continuous improvement and appreciate your feedback. ### 14. Fantastic tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Todd C. | Director of Systems and Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Great inventory control and labor controlling tools! **What do you dislike about Restaurant365?** We haven't been able to find any issues yet. **What problems is Restaurant365 solving and how is that benefiting you?** Labor costs and menu recipes **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Todd! We're delighted to hear that you're finding value in our inventory control and labor management tools. It's great to know that Restaurant365 is helping you manage labor costs and menu recipes effectively. We appreciate your support and are here to ensure your continued success! ### 15. R365 Revolutionized our accounting and operations **Rating:** 5.0/5.0 stars **Reviewed by:** Apryl H. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Streamlined systems connection corporate and location **What do you dislike about Restaurant365?** few glitches that hopefully will be resolved in dev **What problems is Restaurant365 solving and how is that benefiting you?** Communication relief and faster close times **Official Response from Laura Cole Contreras:** > Thank you for your positive review, Apryl! We're glad to hear that Restaurant365 is helping streamline your systems and improve communication, leading to faster close times. We appreciate your feedback on a few glitches and want you to know that our development team is continuously working to enhance the platform. We're here to support you and ensure your experience keeps getting better! ### 16. Best Inventory and Cost Management Program **Rating:** 5.0/5.0 stars **Reviewed by:** Kari R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Restaurant365?** The way inventory is set up and executed makes getting accurate COGs and reporting a breeze. I love the auto generated reports as I don't have to remember to pull them at any specific time **What do you dislike about Restaurant365?** There is a bit of up front heavy lifting to get the database usable **What problems is Restaurant365 solving and how is that benefiting you?** It's helping us quickly identify price changes and act on them to consistently hit the cost of goods that were budgeting **Official Response from Laura Cole Contreras:** > Thank you for your fantastic 5-star review! We're thrilled to hear that you find our inventory management and automated reporting features so valuable. It's great to know that these tools are making it easier for you to maintain accurate COGs and streamline your reporting process. We appreciate your feedback on the initial setup process. We're always working to improve and make our platform more user-friendly, so your insights are incredibly valuable to us. We're glad that Restaurant365 is helping you effectively manage price changes and stay on budget. It's our goal to provide solutions that make a real difference in your operations. Thank you for being a valued customer and sharing your experience! ### 17. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Having all the reports right there to help dig into costs! We've used R365 for a while now and have gotten pretty good at running g it all down to the cent. **What do you dislike about Restaurant365?** Some reports can be a little confusing until you get the hang of it. **What problems is Restaurant365 solving and how is that benefiting you?** Keeping food cost in line. Which means money saved. **Official Response from Laura Cole Contreras:** > We love hearing that Restaurant365 is helping you keep food costs in line! Detailed reports are key to understanding your margins, and we're thrilled you've mastered them. We understand some reports can have a learning curve. To help, we have a library of tutorials and written guides at our Support Center that walk you through each report. Additionally, our support team is always happy to answer any specific questions you might have. Thanks for the fantastic review! We're happy to be a part of your success. ### 18. Product user **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Inventory management, recipes building, financial reports **What do you dislike about Restaurant365?** No real event tracker, messaging not available on computer **What problems is Restaurant365 solving and how is that benefiting you?** Inventory tracking **Official Response from Laura Cole Contreras:** > Thank you for the great review, Brian! We’re glad to hear you’re enjoying the inventory management, recipe building, and financial reports features. Your feedback on event tracking and messaging is noted—we appreciate it and will share it with our team as we work on future enhancements. Let us know how else we can support your success! ### 19. Love working with R365 **Rating:** 5.0/5.0 stars **Reviewed by:** Martie R. | Marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Our company partners with restaurant 365 and it's been a wonderful experience! We highly recommend everyone try them out **What do you dislike about Restaurant365?** Nothing! We love it! We'll be working with them for a long time! **What problems is Restaurant365 solving and how is that benefiting you?** Plugs into our POS system and makes things go smooth and easy. They are great to work with and a great. **Official Response from Laura Cole Contreras:** > Thank you so much for your glowing review and recommendation, Martie! We're thrilled to hear that partnering with Restaurant365 has been a wonderful experience for your company. It's fantastic to know that our integration with your POS system is making operations smooth and easy. We're grateful for your support and look forward to a long partnership with you! ### 20. Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Carol B. | Shareholder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Love all the functionality R365 provides to our restaurant clients. Also specializing in the restaurant industry is very smart. **What do you dislike about Restaurant365?** We saw a demo of AP automation a few months ago. I don't think it has rolled out yet to clients. **What problems is Restaurant365 solving and how is that benefiting you?** Up to date financial results vs receiving 3 months down the road. **Official Response from Laura Cole Contreras:** > Thank you for your thoughtful review, Carol! We're delighted to hear that you value the specialized functionality Restaurant365 provides for the restaurant industry. It's great to know our platform is helping you deliver up-to-date financial results. We appreciate your patience regarding the AP automation rollout and are excited to bring this feature to our clients soon. Your feedback is invaluable as we continue to enhance our solutions! ### 21. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa H. | Sr. Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** As an accountant that has used multiple types of softwares this is by far my favorite. Easy to navigate and use. **What do you dislike about Restaurant365?** R365 payments have not worked well for me **What problems is Restaurant365 solving and how is that benefiting you?** Easy to navigate to what I need to see. No more extra journal entries and other things that can easily be done. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review, Vanessa! We're thrilled to hear that, as an experienced accountant, you find Restaurant365 user-friendly and efficient. We understand your feedback regarding R365 payments. We're constantly working to improve all aspects of our platform, and your experience is valuable to us. We recommend reaching out to our dedicated payments support team to discuss any specific issues you've encountered. They can investigate further and ensure a smooth payment processing experience moving forward. Thank you for choosing Restaurant365! ### 22. So easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** R365 is easy to use and powerful. It has given us immediate access to our metrics, and made it easy for the store to do the same. **What do you dislike about Restaurant365?** Some of the reporting feels clunky, but it's improving constantly. **What problems is Restaurant365 solving and how is that benefiting you?** We're worki mg on our cost control, which is completely transparent with R365. **Official Response from Laura Cole Contreras:** > Thank you for your fantastic review! We're thrilled to hear that Restaurant365 is providing you with easy access to your metrics and helping both your team and stores stay informed. We appreciate your feedback on the reporting features and are glad to know you’re seeing continuous improvements. It’s great to hear that our platform is supporting your cost control efforts with complete transparency. We’re here to help you succeed and are committed to making your experience even better! ### 23. All in one operations and accounting solution **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey W. | Franchise Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** I love the fact that R365 is and all in one ERP that allows restaurant leadership to focus on leading and managing versus spending hours in multiple different systems. The mobile application is outstanding! **What do you dislike about Restaurant365?** I can't think of anything at the moment. **What problems is Restaurant365 solving and how is that benefiting you?** Integrated payroll, accounting, reporting and forecasting. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review, Lindsey! We're thrilled that Restaurant365 empowers you to focus on what truly matters – leading and managing your restaurant. We couldn't agree more! Having a centralized all-in-one ERP system eliminates the need to switch between multiple platforms, saving you valuable time and streamlining operations. It's fantastic to hear you find the mobile app outstanding – it allows for on-the-go access and increased flexibility. Integrated payroll, accounting, reporting, and forecasting are powerful features that work seamlessly together within Restaurant365. This integrated approach gives you a comprehensive view of your business performance, simplifies budgeting and financial management, and empowers you to make informed decisions for the future. We're delighted that Restaurant365 is exceeding your expectations! We're constantly innovating and improving our platform to ensure it continues to be a valuable asset to your restaurant business. Thank you for choosing Restaurant365! ### 24. Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kari S. | Administrative Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Customer service never fails to amaze; always fast and consistent and thorough! Danny is my favorite, he always walks me through an issue and doesn't stop until the problem is solved! **What do you dislike about Restaurant365?** Nothing yet! I continue to be a super fan! **What problems is Restaurant365 solving and how is that benefiting you?** I have benefited greatly from learning customized reporting. **Official Response from Laura Cole Contreras:** > Thank you for the amazing 5-star review, Kari! We're thrilled that Restaurant365 is helping you create customized reports and that our customer service team consistently exceeds your expectations. A huge shoutout to Danny! We're so happy to hear he goes above and beyond to ensure your success with Restaurant365. We'll be sure to pass on your kind words. Customized reporting empowers you to gain deeper insights into your business and make data-driven decisions. It's fantastic that you're taking advantage of this powerful feature. If there's ever anything else we can do to assist you, please don't hesitate to reach out to our support team, including Danny of course! We're always happy to help. Thank you for being a Restaurant365 super fan! ### 25. Efficiency and Sprrd **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Instant access to all data. The ability for accounting and ops to immediately see invoice and Labordata is great. We can close a period and issue financials in 5 days. **What do you dislike about Restaurant365?** Miss some of the reporting from Radar/CTUIT **What problems is Restaurant365 solving and how is that benefiting you?** Quickly able to produce monthly and weekly financials. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review! We're thrilled that Restaurant365 provides you with instant access to all your data, allowing for seamless collaboration between accounting and operations. The ability to close a period and issue financials in just 5 days is a significant achievement! This level of efficiency is a testament to the power of Restaurant365's integrated platform. We understand you miss some specific reports from your previous system. While Restaurant365 offers a robust suite of reporting features, we're always looking for ways to improve. We recommend exploring the reporting options via the support site to see if you can replicate the reports you miss. Additionally, our product specialists are happy to discuss your needs and suggest alternative reports that might provide similar insights. Thank you for choosing Restaurant365! ### 26. GREAT FOR INVENTORY **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** It has really helped with inventory. The ability to run reports for multiple locations. The AP capture team is great. I've used other programs but this has been the most accurate one I've used. They help you to be able to tie everything together. From purchasing the products, creating a recipe and attaching to your POS button to help deplete your inventory. To counting and telling you where are the areas you can improve. I love how helpful R365 TEAM is as well. They want you to succeed. They have made is much easier to do everything in 1 system vs having 3 different systems. **What do you dislike about Restaurant365?** No split revenue center. -- hoping you'll be able to do in the future. **What problems is Restaurant365 solving and how is that benefiting you?** Gaining a better understanding of our inventory and how we can be more successful. **Official Response from Laura Cole Contreras:** > Katherine, we're thrilled to hear you love the inventory management, multi-location reporting, and AP capture features! We're dedicated to continuous improvement, and your feedback on split revenue centers is valuable. We're currently exploring this functionality and will share updates as we have them. Thank you for choosing Restaurant365! We're committed to your success and helping you streamline your operations. ### 27. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria L. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** I am a fairly new user of R365 and I was able to self teach with self help videos. **What do you dislike about Restaurant365?** Sometimes trying to fix things have to completely undo reconciliations and unmatch activity to correct. **What problems is Restaurant365 solving and how is that benefiting you?** What steps needed to close out at year end. **Official Response from Laura Cole Contreras:** > Thank you for your review, Victoria! We're glad to hear that you found our self-help videos useful as a new user and were able to get up to speed quickly. We appreciate your feedback on the challenges with fixing reconciliations, and we're always looking for ways to make improvements. It's great to know that Restaurant365 is helping you streamline your year-end close process. We're here to support you as you continue to explore all the features of our platform! ### 28. All in one potential seems amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Have not started using it yet, but excited as I learn about it. The capabilities look amazing and business friendly. **What do you dislike about Restaurant365?** None at this time.Looking forward to all of the features. **What problems is Restaurant365 solving and how is that benefiting you?** Hoping to be able to get handle on COGs, labor and streamline accounting. **Official Response from Laura Cole Contreras:** > Thank you for your positive review! We're thrilled to hear that you're excited about Restaurant365 and its capabilities. We hope you find it to be a valuable and business-friendly tool as you start using it. We believe you'll discover even more benefits as you dive into the platform. Regarding the problems it solves, Restaurant365 aims to help you handle COGs and labor, plus streamline accounting processes. Providing efficient solutions in these areas, R365 solutions can bring significant benefits to your business by increasing accuracy, saving time, and optimizing overall operations. If you have any questions or need assistance along the way, don't hesitate to reach out. We're here to support you on your Restaurant365 journey. Happy exploring! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 29. Best Restaurant ERP Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Accounting/Operations in the same software. Everyone from the office down to the operators get to see the same information at the same time. It simply can't be beat! **What do you dislike about Restaurant365?** Forecasting by weather not quite ready yet. **What problems is Restaurant365 solving and how is that benefiting you?** Actual vs. Theoretical usage without a standalone software. **Official Response from Laura Cole Contreras:** > We couldn't agree more! Having a single platform for accounting and operations creates a seamless information flow across your team. It's fantastic to hear everyone has access to the same data in real-time. Thanks for letting us know about your interest in weather-based forecasting. We're always looking for ways to improve, and your feedback is valuable. Always feel free to share your ideas with our development team via the R365 Idea Portal: https://ideas.restaurant365.com/ideas/new In the meantime, Restaurant365 can still help you track actual vs. theoretical usage with ease. This can give you valuable insights into inventory management and cost control. Thank you for your review! ### 30. It has been a eye opener for everything involved our business from inventory control to forecasting. **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Brand Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The opportunity to quickly have the data at hand to make intelligent, data driven decisions which affect our bottom lines. **What do you dislike about Restaurant365?** Some of the learning curve issues are difficult to resolve when running a functioning location **What problems is Restaurant365 solving and how is that benefiting you?** Product pricing, sales, contract deployment and atteunation **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, David! We're thrilled that Restaurant365 empowers you with the data you need to make intelligent, data-driven decisions that positively impact your bottom line. We understand that implementing a new system can have a learning curve, especially when managing a busy restaurant. We strive to make the onboarding process as smooth as possible. Our comprehensive resources, including video tutorials, user guides, and readily available support, are designed to help you navigate Restaurant365 effectively. While Restaurant365 tackles a wide range of restaurant management aspects, it's important to acknowledge that implementing new functionalities might require temporary adjustments. We recommend a phased approach to minimize disruption. Focus on mastering core features first, and then gradually integrate additional functionalities. This allows your team to adapt comfortably while enjoying the benefits of Restaurant365. We appreciate your feedback and are committed to continuous improvement. If you encounter any specific learning curve challenges, please reach out to our dedicated support team. They're happy to provide personalized guidance and ensure a smooth transition as you explore Restaurant365's full potential. Thank you for choosing Restaurant365! ### 31. R365 conference attendee **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Restaurant365?** The integration with pos systems seamlessly across all facets of our business **What do you dislike about Restaurant365?** Wish there was a way to group all the products down instead of having to individually add each product into our portfolio **What problems is Restaurant365 solving and how is that benefiting you?** Seamless inventory management made easy **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review! We're thrilled that Restaurant365's seamless POS integration simplifies your business management across all facets. Streamlined inventory management is a significant benefit of Restaurant365, and we appreciate you highlighting it. We understand your desire for a product grouping feature. Our support team is happy to discuss solutions that might fit your specific needs. Thank you for choosing Restaurant365! We're committed to continuous improvement and providing world-class service. ### 32. Game changing for restaurant operators **Rating:** 5.0/5.0 stars **Reviewed by:** Laura Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Restaurant365?** The way you are able to really dial in and get a better understanding of how to manage your cogs and labor is truly amazing. **What do you dislike about Restaurant365?** It is a learning curve at first when first starting out. **What problems is Restaurant365 solving and how is that benefiting you?** Scheduling has become much more effective and has been simplified. Food cost is now able to be tracked very specifically on what we are wasting too much of. **Official Response from Laura Cole Contreras:** > Hi there! Thanks for the fantastic review of Restaurant365! We hear you loud and clear on the benefits of cost of goods sold (COGS) and labor management. Being able to drill down and understand these areas is truly empowering for restaurants, and we're thrilled Restaurant365 is helping you achieve that. As for the initial learning curve, we completely understand. If you have any lingering questions or need a refresher on any features, please don't hesitate to reach out to our support team or check out the learning materials within the support portal. We're always happy to help! It's also great to hear that Restaurant365 has streamlined your scheduling and food cost tracking. Effective scheduling not only reduces stress but can also save money, and pinpointing food waste allows you to make smarter inventory decisions. Thanks again for sharing your experience! ### 33. New to Restaurant Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** I find the robust AP tools very helpful for our current initives. **What do you dislike about Restaurant365?** With our current setup I find customizing financial reports rather cumbersome. **What problems is Restaurant365 solving and how is that benefiting you?** Automation is our focus and R365 seems to be adding tools to help this. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review! We're delighted to hear you find Restaurant365's robust AP tools valuable for your automation initiatives. We understand your feedback regarding report customization. We recommend exploring our pre-built reports and filtering options. These may provide the insights you need without extensive customization. Our support team is also happy to assist you with reporting features. They can offer valuable guidance and ensure you're getting the most out of the reporting features. Thank you for choosing Restaurant365! ### 34. Ongoing Innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Tami N. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** -always looking to push the automation envelope and be on the cutting edge within the restaurant space. **What do you dislike about Restaurant365?** Not a dislike but rather a frustration...updating processes without thorough QA of the previous working process **What problems is Restaurant365 solving and how is that benefiting you?** Consistent AP Capture **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Tami! We're thrilled that you appreciate Restaurant365's commitment to automation and staying on the cutting edge of restaurant technology. We understand your frustration regarding occasional bumps after process updates. While we prioritize thorough QA testing, unforeseen issues can sometimes arise. We value your feedback and are constantly working to improve our quality assurance procedures to minimize disruptions. We appreciate your kind words about consistent AP capture. We're committed to continuous improvement and will keep pushing the boundaries of automation to further benefit your restaurant business. Thank you for choosing Restaurant365 as your partner in innovation! ### 35. R365 helps grow my business **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Inventory Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** R365 has the best business solutions to my company’s operating system needs. Support staff is fantastix **What do you dislike about Restaurant365?** I haven’t found anything I dislike about R365 **What problems is Restaurant365 solving and how is that benefiting you?** More efficient systems that shorten time to get inventory done **Official Response from Laura Cole Contreras:** > We're thrilled to hear Restaurant365 is the perfect fit for your business! It's fantastic that our support staff is exceeding your expectations. Faster inventory management is a huge benefit, and we're glad R365 is helping you streamline that process. Is there anything else we can do to make your experience even better? Let us know! We're always looking for ways to improve. Thanks for the outstanding review! ### 36. Very detailed and informative **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Restaurant365?** I love how you can enter all your recipes and it will track usage **What do you dislike about Restaurant365?** It takes a lot of training and long wait time for help **What problems is Restaurant365 solving and how is that benefiting you?** With inventory management and waste tracking **Official Response from Laura Cole Contreras:** > Thank you for your 4-star review! We're thrilled to hear that you find our inventory setup and automated reports beneficial for accurate COGs and reporting. Your feedback on the initial setup process is valuable, and we're always working to improve the user experience. We're glad Restaurant365 is helping you efficiently manage price changes and stay on budget. If you have any more suggestions or need assistance, feel free to reach out! ### 37. Schedule with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** We switched from hot schedules to R365. Our managers and staff are much happier. The app makes life so much easier. **What do you dislike about Restaurant365?** Wish the manager log was more like compeat radar. **What problems is Restaurant365 solving and how is that benefiting you?** NA **Official Response from Laura Cole Contreras:** > We love hearing that Restaurant365 is making your managers and staff happier! Apps that simplify tasks are a game changer. Thanks for the feedback about the manager log. We're constantly working on improvements, and your input is valuable. Glad you made the switch from Hot Schedules! We're confident Restaurant365 will continue to be a great fit. ### 38. Great help with inventory **Rating:** 3.5/5.0 stars **Reviewed by:** Keith T. | Inventory control, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Cloud management, inventory simplification **What do you dislike about Restaurant365?** So much more to learn but that is why I came to this conference **What problems is Restaurant365 solving and how is that benefiting you?** Keeping multiple locations available to me at all times by using cloud **Official Response from Laura Cole Contreras:** > Thanks for the review, Keith! Glad our cloud system and inventory tools are a plus. Learning a new platform takes time, but we're here to help. Check out our guides, free webinars, or reach out to support - we're happy to answer questions! Thanks for choosing Restaurant365--and for joining us in Nashville for our annual user conference! ### 39. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Process engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Its going to help us to speed up, improving 50 hours of desk job for week **What do you dislike about Restaurant365?** That im not an expert yet but i will, i promise **What problems is Restaurant365 solving and how is that benefiting you?** Accounting **Official Response from Laura Cole Contreras:** > Wow! 50 hours saved a week? That's amazing! Glad Restaurant365 is helping streamline your accounting. Need a hand? We have resources to make you an expert in no time. Check out the Support Center for best practices and more. ### 40. Excellent Product - Makes Life Easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Restaurant365?** The reporting on R36 makes my life 10x easier. I can easily access endless reports that give me an incredibly detailed view of my restaurants that i wouldnt be able to receive elsewhere. **What do you dislike about Restaurant365?** The only downsides of R365 are the implementation process as it was quite time consuming to get all of my stores set up on the software as well as the pretty penny this software costs, however, the expensive cost has proved its value thus far. **What problems is Restaurant365 solving and how is that benefiting you?** It is taking so much manual accounting out of my day to day work and making life as a restaurant owner that much easier. The inventory management, recipe database, and commissary features that R365 are incredibly in-depth and give an incredible insight to our accounting and operations here. **Official Response from Laura Cole Contreras:** > Thanks for the thoughtful review, Johnny! We are happy to hear that you are getting ROI on your investment in our solutions. Your feedback is vital and helps us to improve! ### 41. Great Move **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas S. | Assistant General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The Customer service and response time is amazing. **What do you dislike about Restaurant365?** The lack of reporting. We are unable to get FS Excel reports. **What problems is Restaurant365 solving and how is that benefiting you?** The ease of taking inventory monthly **Official Response from Laura Cole Contreras:** > Thank you for your feedback, Thomas! We’re thrilled to hear that you’ve had a great experience with our customer service team and response times. We appreciate your input on reporting capabilities and are continuously working to enhance our features. It’s great to know that Restaurant365 is making your monthly inventory process easier. We’re here to support your continued success and look forward to improving your experience even further! ### 42. We have just signed up and the onboarding is on point **Rating:** 4.5/5.0 stars **Reviewed by:** Steven S. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** We are excited about bring all of our backoffice software services together **What do you dislike about Restaurant365?** Unknown at this point. We are currently onboarding. **What problems is Restaurant365 solving and how is that benefiting you?** Bring all of our meteics together **Official Response from Laura Cole Contreras:** > Thank you for your review, Steven! We’re excited to hear that you're bringing all your back-office software together with Restaurant365. It's great to see that our platform is already helping to unify your metrics. We're here to support you throughout the onboarding process and look forward to delivering even more value as you get up and running! ### 43. Using Restaurant365 to best track product variance and stock counts. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** Restaurant365 is the central hub for information that our restaurants utilize to increase efficiency and value in our operation. Restaurant365 allowed my location to get rid of the pen and paper inventory tracking and introduced variance reports to better understand where we were losing product and also where we could cut back on labor to increase our margins. **What do you dislike about Restaurant365?** There are some nitpicky things one of which is the packing slip for commissary order packing slips that does not allow my company to alter the slip to fit our needs. We deal with seafood and product fulfilled and pricing is constantly changing. The packing slip has a set grouping of criterion which states the quantity ordered and quantity fulfilled as a set finite value and does not let me change the quantity fulfilled which is not always the same as quantity ordered. **What problems is Restaurant365 solving and how is that benefiting you?** The main problems it's solving is tracking product and product variance. **Official Response from Laura Cole Contreras:** > Thanks for sharing your review! We're thrilled to hear that Restaurant365 has helped your location improve efficiency and value through centralized information, pen-and-paperless inventory tracking, and variance reports. We understand your frustration with the packing slip limitations and are actively working on enhancements to accommodate your specific needs. We appreciate your feedback and are committed to continuously improving Restaurant365 to solve your most pressing business problems. ### 44. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kasey V. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Everything is consolidated into one place and the team is extremely helpful! **What do you dislike about Restaurant365?** It's confusing to learn in the beginning. **What problems is Restaurant365 solving and how is that benefiting you?** Transparency within our organization **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Kasey! We're thrilled that Restaurant365 has consolidated all your restaurant management needs into one place and that you find our team extremely helpful. Having a centralized platform streamlines workflows, eliminates data silos, and fosters greater transparency within your organization. It's fantastic to hear this is benefiting you! We understand that learning a new system can be initially confusing. We're committed to making the onboarding process as smooth as possible. Our comprehensive resources, including guides, tutorials, and webinars, provide valuable step-by-step instructions. Additionally, our dedicated support team is always happy to answer your questions and guide you through Restaurant365's functionalities. We recommend exploring our learning resources via the support site and don't hesitate to reach out to our support team if you have any questions. We're confident you'll master Restaurant365 in no time! Thank you for choosing Restaurant365! ### 45. Quick support **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | HR/Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The support is so quick and thorough. And always follow up. **What do you dislike about Restaurant365?** NA I don't have any negative feedback, always corrected. **What problems is Restaurant365 solving and how is that benefiting you?** Mainlining inventory **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review, Rebecca! We're so happy to hear that you find our customer support team to be quick, thorough, and always following up. We strive to provide exceptional service and ensure your success with Restaurant365. It's wonderful to know that Restaurant365 is helping you maintain your inventory effectively. Precise inventory management saves time, reduces waste, and ensures smooth operations. If there's ever anything else we can do to assist you, please don't hesitate to reach out to our support team. We're always happy to help! ### 46. Great solution for restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** faical s. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Easy and friendly to use Like the mobile application **What do you dislike about Restaurant365?** Great solution for all type of restaurants **What problems is Restaurant365 solving and how is that benefiting you?** Managing food cost and labor **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Faical! We're delighted to hear that you find Restaurant365 easy to use and enjoy the mobile app. It's great to know that our solution is helping you manage food costs and labor more efficiently. We're committed to providing tools that make restaurant management simpler and more effective for you! ### 47. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Streamline of products in accounting. Integrations **What do you dislike about Restaurant365?** Time it's takes to implement the product **What problems is Restaurant365 solving and how is that benefiting you?** We are not yet fully implemented **Official Response from Laura Cole Contreras:** > Thanks for mentioning the streamlining and integrations! We hear you about implementation timelines. Our onboarding team offers resources like training and guides to get you running fast. Plus, our support team is always available. Restaurant365 can save your accounting team tons of time with automation. Imagine the possibilities! We're here to help throughout the process, so feel free to reach out if you have any questions. ### 48. Cons and Pros of R365. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Restaurant365?** That the system is very easy to navigate through each of our companys and import reports quickly. **What do you dislike about Restaurant365?** When there is one issue wrong and a ticket needed to be done, it delays all the other reports and administratives from being able to go in and continue with their role in R365. **What problems is Restaurant365 solving and how is that benefiting you?** Everything is available in one sytstem and easy to pull reports. **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365! We're thrilled that you find the system easy to navigate and appreciate the ability to import reports quickly across your different companies. This streamlined access to data is a core benefit of Restaurant365. However, your feedback regarding report delays due to support tickets is crucial. We understand how important it is to maintain uninterrupted workflow, and we apologize for any inconvenience this may have caused. Our support team is dedicated to resolving issues promptly while minimizing disruption. We're constantly evaluating our processes to improve response times and ensure isolated incidents don't impact overall system access. In the meantime, if you ever encounter a delay, please don't hesitate to reach out to our Customer Success Management team. They can work with support to prioritize your ticket and get your reports running smoothly again. Thank you again for your feedback. We're committed to continuously improving our support and functionality to ensure Restaurant365 remains your preferred restaurant management solution. ### 49. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Controller, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** All information in one place. Ease of use. **What do you dislike about Restaurant365?** Reporting and budgeting on multiple locations **What problems is Restaurant365 solving and how is that benefiting you?** Accurate financials **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Michael! We're delighted you find Restaurant365 user-friendly and offers a central hub for your restaurant's information. Accurate financials are key, and Restaurant365 empowers informed decision-making across all locations. If you have any questions on multi-location features, reach out to our support team or product specialists. Thank you for choosing Restaurant365! ### 50. Restaurant 365 is user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** This is my second company that uses restaurant 365. I am now a corporate trainer for this platform at Lessing's Hospitality Inc. R365 is easily teachable and extremely user friendly. Our accounting and operations trainers have been patient and comfortable to work with. Jesse Brown & David Mortensen take the time to explain the platform and always welcome questions. They are always available outside our zoom forum. The implementation process was informal and familiar. Great experience. **What do you dislike about Restaurant365?** The biggest down fall is that you are not able to delete items out of the database. **What problems is Restaurant365 solving and how is that benefiting you?** It is solving many issues with scheduling and accuracy with inventory **Official Response from Laura Cole Contreras:** > Thank you for your detailed review, Kathy! We're thrilled to hear that you find Restaurant365 easily teachable, user-friendly, and helpful in solving scheduling and inventory issues. We appreciate you highlighting the patience and expertise of our trainers, Jesse Brown and David Mortensen. We're glad you've had a great experience with Restaurant365 so far! Your feedback is valuable to us, as it helps us continuously improve our platform. Please know that there are alternative ways to handle outdated or unused items. Your onboarding coaches and CSM can help you explore these options if you'd like. Thank you again for your review, and we're grateful for your business! ## Restaurant365 Discussions - [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) - 1 comment - [View Restaurant365 pricing details and edition comparison](https://www.g2.com/products/restaurant365/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+01%3A04%3A44+-0500&secure%5Bsession_id%5D=6567fc61-c9ca-46da-a889-e553e4df47f8&secure%5Btoken%5D=e9e9c82fbe7bd8423aec928546f3fc1b8617e2a0a7375a7a2a7e1548fe7f006f&format=llm_user) ## Restaurant365 Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Factura.ai](https://www.g2.com/products/factura-ai/reviews) - [Micros](https://www.g2.com/products/micros/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [Qu](https://www.g2.com/products/qu/reviews) - [Rain Technologies, Inc.](https://www.g2.com/products/rain-technologies-inc/reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Restaurant365 Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Employee Management **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Restaurant365 Alternatives - [Crunchtime](https://www.g2.com/products/crunchtime/reviews) - 4.3/5.0 (51 reviews) - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - 4.6/5.0 (29 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,299 reviews)