Restaurant365 Reviews & Product Details

Once you truly decide to adopt the software, and adjust your practices accordingly, the software will meet or exceed the expectations set forth. Their Customer Support is on top of their game. They are responsive to change requests, and are constantly looking to improve. Review collected by and hosted on G2.com.

Their training after the original timeline isn't good, and the Academy videos are outdated and generally not helpful. Keeping those updated, and having consistent opportunities for more advanced training would help tremendously. Review collected by and hosted on G2.com.

I use Restaurant365 for my day-to-day work-related activities, mainly to check my work schedule. I love that it has everything work-related stored into one tiny app, saving me tons of storage space on my phone and plenty of time by having one place to look for everything. I find it very convenient and handy to have, and the app never has any bugs or issues—it's a smooth operator. The initial setup was super simple with no issues at all. Review collected by and hosted on G2.com.

the schedule can be adjusted without anyone being notified. Review collected by and hosted on G2.com.

I think what I like most about Restaurant365 is that it's very user-friendly and it's always updating to make it even more user-friendly. There's also multiple forms of help available if needed. It solves our need for accounts payable, bank reconciliations, P and L reporting, and basically everything we need to run the office side of our business. Review collected by and hosted on G2.com.

Some things that don't work as well right now are the payroll integrations. When we first got on board with Restaurant365, we were told that it would be a seamless operation between payroll and Restaurant365, and it hasn't quite worked out that way. It needs more integrations and continuing to grow that side of the platform. Review collected by and hosted on G2.com.

I like the ability to mark an invoice paid when creating it. I like the bank feeds and matching capability making reconciliations take less time. I like the payment run process - it's pretty seamless. Review collected by and hosted on G2.com.

With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love the ability to have easier custom report creation. Setting up the accounting was not bad. We initially signed up for Operations and Payroll but ran into issues with both of these modules and ended up not using them at all. Review collected by and hosted on G2.com.

I like the bank reconciliation and accounts payable processes through Restaurant365. It's a much easier process than other systems I've used. I also find the Payroll Journal Entry very easy and simple, which is a big plus for me. Review collected by and hosted on G2.com.

I think the DSS repolls need some work. Sometimes it takes too long to come back and when it does some of the entries are missing. Review collected by and hosted on G2.com.

Restaurant365 is exceptionally intuitive. Not all restaurant folks are Tim Cook. Some need an interface that's welcoming, not intimidating. That's Restaurant365! It gets you what you need, and if what's available is not a custom fit, their Support Center always has a solution at the ready! Review collected by and hosted on G2.com.

The only thing that's missing is the ability to issue purchase orders for non-inventoried items (both goods and services). I know they're working on it, and when the solution comes through, R365 will be even more robust! Review collected by and hosted on G2.com.

As a Training & Restaurant Technology Manager overseeing multiple stores, I appreciate how Restaurant365 combines accounting, scheduling, payroll, and inventory into one platform. The ease of integration with our POS and payroll systems cuts down on duplicate work and errors, and the number of features available allows different departments to work within the same system. Once implemented, the ease of use makes it simple for managers to handle day-to-day functions, and the frequency of use across locations ensures consistency and visibility for the whole organization. Review collected by and hosted on G2.com.

Implementation takes a lot of work and effort. If you and your team don’t set up a lot during this time, adoption at both the store level and corporate level will be tricky and frustrating. The key is to use the implementation process to set up everything you need, and don’t be afraid to ask tons of questions. Review collected by and hosted on G2.com.

I like best the ability to upload files to most transactions, and the ability to subscribe to reports. Review collected by and hosted on G2.com.

I dislike having to unravel a transaction from a bank reconciliation and bank activity to revise it and then put it all back together, it is a tedious process. Review collected by and hosted on G2.com.

I find Restaurant365 to be incredibly effective for managing 20 properties efficiently. Its seamless integration for accounting, purchase orders, recipe management, and inventory management greatly simplifies my tasks. The ability to attend conferences enhances my usage proficiency, and it has been instrumental in identifying operational issues through variance analysis. The system’s restaurant-specific design makes it particularly beneficial and user-friendly for my needs, and its setup process was smooth without major hurdles. Review collected by and hosted on G2.com.

I don't like how some items in inventory management break down into cost per recipe instead of the made product, which causes errors in my inventory. This is an issue I am looking to resolve in the future. Review collected by and hosted on G2.com.

I appreciate having all my necessities in one place. The amount of information, that can be pulled with one click, I can monitor and oversee more than one thing at a time. User friendly between all stages of computer knowledge. I run more financially stable businesses using this tool. We use 365 all day in our businesses, customer support is quick and effective with solid follow up. Review collected by and hosted on G2.com.

The old school aesthetic interface. Looks like a Windows 95 program vs a cleaner, clearier view. Review collected by and hosted on G2.com.