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Restaurant365 Reviews & Product Details - Page 2

Restaurant365 Overview

What is Restaurant365?

Restaurant365 is a restaurant-specific, integrated restaurant management solution designed to streamline and optimize various aspects of restaurant operations. From financial management and accounting to inventory tracking and labor scheduling, Restaurant365 offers a unified platform that empowers restaurants to efficiently handle their business tasks. By providing real-time insights and analytics, our solution helps finance and operations leaders make informed decisions, reducing costs, and improving overall efficiency. Whether a single-location eatery or a multi-unit restaurant group, Restaurant365 streamlines the complexities of running a restaurant and improves profitability.

Restaurant365 Details
Product Website
Languages Supported
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Product Description

Restaurant365 is a multi-unit Software as a Service (SAAS) that offers Accounting, Operations, Franchising, Catering and POS Integration in one solution.

How do you position yourself against your competitors?

Unlike traditional systems that often require multiple platforms for accounting, inventory, and operational tasks, Restaurant365 offers a restaurant-specific, all-in-one solution that streamlines every aspect of restaurant management.

By combining financial reporting, inventory management, labor scheduling, business intelligence, and more into a single platform, Restaurant365 empowers businesses to enhance efficiency, reduce costs, and make informed decisions. Its cloud-based architecture ensures real-time accessibility and updates, allowing restaurant owners and managers to stay connected to their operations from anywhere.

With a user-friendly interface and dedicated customer support, Restaurant365 redefines how restaurants optimize their operations, making it an indispensable choice in a competitive industry.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@Restaurant_365
1,767 Twitter followers
LinkedIn® Page
www.linkedin.com
3,140 employees on LinkedIn®
Description

Restaurant365 is a cloud-based restaurant management software designed to streamline operations for the foodservice industry. It offers a comprehensive suite of tools for accounting, inventory management, and workforce management, enabling restaurants to optimize their financial performance and operational efficiency. With features tailored specifically for restaurants, Restaurant365 helps users manage food costs, track sales, and simplify payroll processes. The platform aims to enhance decision-making and improve overall productivity for restaurant operators. For more information, visit their website at https://www.restaurant365.com.


LC
Overview Provided by:

Recent Restaurant365 Reviews

Jayme K.
JK
Jayme K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Everything in one place"
Using AI for positive results, specifically translation.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"R365 conference attendee"
The integration with pos systems seamlessly across all facets of our business
Chris A.
CA
Chris A.Enterprise (> 1000 emp.)
5.0 out of 5
"Great platform for all your data"
Simplicity for Smart Ops. I makes it easier for our managers to know where they stand.
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Restaurant365 Media

Restaurant365 Demo - Daily P&L Report
Make Profit-Driven Decisions Daily
Restaurant365 Demo - Restaurant365 Scheduling
Simplify Your Scheduling
Restaurant365 Demo - Works On Any Device
Cloud-based and read to work with you
Restaurant365 Demo - Manage Your Inventory
Easily take stock counts on a mobile device
Play Restaurant365 Video

Official Downloads

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251 Restaurant365 Reviews

4.5 out of 5
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251 Restaurant365 Reviews
4.5 out of 5
251 Restaurant365 Reviews
4.5 out of 5

Restaurant365 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Restaurant365Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JF
President
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Restaurant365 has streamlined my accounting so that I get accurate and timely financial reporting with a minimum of effort. Everything is integrated and every feature is robust. It is an essential tool for running our restaurants. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Nothing. It is a great product and I've been happy with every aspect. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Timely accounting, planning on adding budgeting and scheduling. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the glowing 5-star review, Jeffrey! We're delighted to hear that Restaurant365 has become an essential tool for streamlining your accounting processes and generating accurate, timely financial reports.

It's fantastic that you find all the features robust and well-integrated. Your satisfaction is our top priority.

Our team is always happy to assist you in getting the most out of Restaurant365. If you have any questions or need guidance with budgeting or scheduling, please don't hesitate to reach out to our support team or product specialists.

Thank you for choosing Restaurant365! We're committed to continuously improving our platform and providing world-class service.

MF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restaurant365?

Inventory management, online scheduling, and sharing invoices with our AP department have definitely streamlined our processes. We appreciate the ability to eliminate a lot of paperwork and storage space as well as the ease of communication regarding scheduling between managers and our employees. Having all of these things on the same platform really makes it convenient as well. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I think there is space for improvement on some of the small details regarding some processes, but 365 is great at listening to suggested improvements to their products. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Streamlining our processes and saving time and money. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Megan! We're thrilled that Restaurant365 streamlined your processes with inventory management, online scheduling, and invoice sharing.

We couldn't agree more! Eliminating paperwork, saving storage space, and improving communication are all valuable benefits of a centralized platform.

We appreciate your feedback on continuous improvement. We're always looking for ways to enhance the user experience, and your suggestions are important to us. Please feel free to share any specific details about process improvements you have in mind. You can submit them directly through the idea portal.

We're confident Restaurant365 will continue to save you time and money through efficient process management. Thank you for choosing Restaurant365!

Jamison M.
JM
IT & Admin Support Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

How easy it is to use. It is very easy to train and learn quick. Their support team is always able to help figure out what I need. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The scheduler doesnt work well for employees that work for multiple locations. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

R365 is a more user friendly product than what we were using previously. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review! We're thrilled to hear Restaurant365 is user-friendly and easy to learn. It's great to know our support team is exceeding your expectations too.

Would you be interested in sharing some more details about your specific needs for multi-location scheduling? This information is extremely valuable as we develop future features. You can schedule time with Customer Success or submit any recommendations here: https://ideas.restaurant365.com/ideas/new.

In the meantime, our support team is always happy to brainstorm workarounds with you to best utilize the scheduler for your current situation.

Thanks again for the review!

LJ
SVP Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Have all legal entities and locations in one platform with industry specific support.

Partnerships with industries leaders to support operations and accounting needs as needs evolve Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Need to work on billing issue turn around. Response can be slow. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Financial statements, budgeting in centralized system for all restaurants regardless off concept Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, LaWanda! We're thrilled that Restaurant365 allows you to manage all your legal entities and locations within a single platform, with industry-specific support readily available.

We understand your feedback regarding billing issue turnaround time. We continuously strive to improve efficiency and responsiveness in all aspects of our customer service. We appreciate you bringing this to our attention, and we're actively working on streamlining our billing issue resolution process.

Thank you for choosing Restaurant365! We're committed to continuously improving Restaurant365 and providing world-class customer service.

Finn M.
FM
Area Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

How it is all user friendly with the proper guidance. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

It is a process to set up but there seems to be light at the end of the tunnel from what we have taken out of it Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Inventory and Waste Logs. Keeps our team in check in many different aspects Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We appreciate your feedback, Finn! It's fantastic that you find Restaurant365 user-friendly. Our intuitive interface, coupled with our extensive onboarding resources and knowledgeable support team, makes getting started with Restaurant365 a breeze.

We're particularly glad you're enjoying the robust inventory management tools, which empower you to streamline stock control, minimize waste, and ensure smooth operations.

Thank you for choosing Restaurant365!

AG
Operational coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

It's very organized, has helped us have a better control in our system. Great program for small businesses that are growing. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Having to creat tickets. We would like someone on a call to help us and guide us through on a face to face call. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

None at the moment. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the positive feedback, Alison! We’re glad Restaurant365 is helping you stay organized and supporting your growth. We appreciate your input on ticket support and understand the need for more direct assistance. We’ll share this with our team as we look to improve our service options. Please reach out if there’s anything else we can do to help!

Brian M.
BM
Human Resources Generalist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Customer support is outstanding. These guys truly want you to be successful using their platform. Workshops and conferences available, but lots of online resources to help you out. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Scheduling platform isn't great. Not very intuitive, tough overall user experience. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Love the ATS and Inventory Management solutions. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Brian! We're thrilled that you find our customer support team outstanding and dedicated to your success. We also appreciate you highlighting our workshops, conferences, and online resources – we strive to provide a comprehensive learning experience.

We understand your feedback regarding the scheduling platform. Your insights are valuable to us, and we're always working to improve the user experience!

We're delighted to hear you love our Applicant Tracking System (ATS) and Inventory Management solutions. These features empower you to streamline recruitment, manage staff efficiently, and minimize waste, all of which contribute to smoother operations.

Thank you for choosing Restaurant365!

JS
Director of Accounting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

The automation capabilities of restaurant 365 and ease of use makes this system easy to recxommend. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The system updates frequently to make improvements which can cause headaches from time to time. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

The system makes our team more efficient and allows for real time reporting Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Jason! We're thrilled that Restaurant365's automation capabilities and user-friendliness make it a system you'd readily recommend.

We understand your feedback regarding frequent system updates. While our commitment to continuous improvement can sometimes lead to temporary challenges, we prioritize thorough quality assurance testing to minimize disruptions. We value your insights and are constantly working to refine our update procedures to ensure a smooth transition for our users.

Thank you for choosing Restaurant365!

TJ
Director of food and beverage
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

R365 has given me us the resources to save time therefore enabling management to spend more time on the floor engaging with our guests. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Can be hard to get older employees to buy into the program. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Task management

Inventory

Streamlined ordering Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your great review, Taylor! We're thrilled to hear that Restaurant365 is helping you save time, allowing your management team to focus more on engaging with guests. It’s fantastic to know that our platform is streamlining your task management, inventory, and ordering processes. We understand that getting buy-in from all team members can be a challenge, and we’re here to support you in making the transition as smooth as possible. Thank you for choosing Restaurant365!

Rebecca S.
RS
Tech Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

From Accounting to inventory to people management R365 does it all. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

We love the software. Always continuing to grow and innovate. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Visibility in all levels is great. We use the tool for scheduling, accounting, reporting and hiring among other tools. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Rebecca! We're delighted to hear that Restaurant365 is meeting your needs across accounting, inventory, and people management. It's great to know that our platform is providing the visibility you need for scheduling, reporting, hiring, and more. We appreciate your support and are excited to continue growing and innovating alongside you!