---
title: Restaurant365 Reviews
meta_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 318 reviews by the users' company size, role or industry
  to find out how Restaurant365 works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 318
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---

# Restaurant365 Reviews
**Vendor:** Restaurant365  
**Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 318
## About Restaurant365
Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform&#39;s ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform&#39;s user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success.



## Restaurant365 Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Restaurant365, facilitating seamless invoicing and efficient inventory management. (36 reviews)
- Users value the **user-friendly and robust features** of Restaurant365, enhancing efficiency and integration for restaurant management. (24 reviews)
- Users appreciate the **user-friendly and robust management** of Restaurant365, enjoying its convenience and seamless integration. (14 reviews)
- Users commend the **efficient inventory management** of Restaurant365, enhancing business operations and streamlining workflows. (13 reviews)
- Users value the **seamless integrations** of Restaurant365, streamlining management across multiple functions effectively. (12 reviews)
- Users appreciate the **exceptional customer support** of Restaurant365, always ready to provide solutions tailored to their needs. (11 reviews)
- Ease of Operations (9 reviews)
- Users value the **centralized management** of Restaurant365, enhancing communication and efficiency across operations and accounting. (8 reviews)
- Easy Integrations (8 reviews)
- Users highlight the **efficiency improvements** in AP and AR systems, enhancing operations across all restaurant aspects. (8 reviews)

**What users dislike:**

- Users note the **missing features** in Restaurant365, highlighting integration issues and reporting gaps that hinder usability. (10 reviews)
- Users face **training difficulties** and complexity during implementation, resulting in a time-consuming process to utilize features effectively. (10 reviews)
- Users find the **complex setup** process of Restaurant365 confusing and time-consuming, impacting their ability to utilize the software. (8 reviews)
- Users struggle with **inadequate reporting** , finding customization difficult and implementation time-consuming for Restaurant365. (8 reviews)
- Users struggle with **poor usability** in Restaurant365, finding setup complex and navigation unintuitive, particularly for modules and error messages. (8 reviews)
- Poor Reporting (7 reviews)
- Setup Difficulty (7 reviews)
- Complex Implementation (6 reviews)
- Complexity (6 reviews)
- Time Consumption (6 reviews)

## Restaurant365 Reviews
  ### 1. Director of Human are

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paula R. | Human Resources Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

I enjoy the entire R365 suite; hire, payroll, and accounting all in one place. Implementation has been smooth, efficient, and time saving!!

**What do you dislike about Restaurant365?**

There has been some lag between the systems seamlessly communicating with each other

**What problems is Restaurant365 solving and how is that benefiting you?**

Time management
Tips
Accounting
Scheduling
Inventory management

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you're enjoying the R365 suite and finding it efficient and time-saving. We appreciate your feedback about the lag between systems and are continuously working to improve communication for a seamless experience.

  ### 2. Very intuitive and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin M. | Director of ops, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

Very user friendly all in one place. Great for rest operations

**What do you dislike about Restaurant365?**

Nothing so far everything aligns with our needs

**What problems is Restaurant365 solving and how is that benefiting you?**

Ease of finding reports and results

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you find Restaurant365 intuitive and easy to use! Our goal is to provide a user-friendly platform that meets the needs of restaurant operations. Thank you for sharing your positive experience.

  ### 3. User from accounting perspective w different ERP accounting system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Restaurant365?**

Well integrated platform for restaurants

**What do you dislike about Restaurant365?**

nothing yet.  So far, more user friendly than crunchtime

**What problems is Restaurant365 solving and how is that benefiting you?**

Better inventory reporting for integration into our accounting ERP

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find Restaurant365 to be a well-integrated platform for restaurants. Our goal is to provide a user-friendly experience for our customers.

  ### 4. Why R365 You Ask

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dustin C. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

We had a ton of questions as we onboarded and we have continued questions to build a better mousetrap. They have been there every step and stumble along the way.

**What do you dislike about Restaurant365?**

Continue to integrate/create and roll faster

**What problems is Restaurant365 solving and how is that benefiting you?**

Inventory and food management

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that our team has been there to support you every step of the way. We're committed to continuous improvement and will take your feedback about integration speed into consideration. Thank you for choosing Restaurant365!

  ### 5. Restaurant 365

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin C. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

What I like and learned of how platforms there are on one program.

**What do you dislike about Restaurant365?**

Not being as educated as I want and need to be. I will get there

**What problems is Restaurant365 solving and how is that benefiting you?**

Food cost problems once we get on track on how to use

**Official Response from Laura Cole Contreras:**

> Thank you for sharing your feedback! We’re glad to hear you value having so many tools unified into one program with Restaurant365. It’s also great to see your commitment to learning more about the platform—we know it can feel like a lot at first, but we’re here to support you every step of the way.

We’re especially excited that R365 is helping you tackle food cost challenges. That’s a key area where many restaurants see significant improvements once everything is set up and running smoothly.

Thanks again for being part of the R365 community—we look forward to seeing your continued success!

  ### 6. 365 experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua S. | Staff accountant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

The ease of access and utility of resources given.

**What do you dislike about Restaurant365?**

Implementation process can become confusing.

**What problems is Restaurant365 solving and how is that benefiting you?**

Fixing company variances and helping restaurant management understand goals.

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find Restaurant365 easy to access and useful. We understand that the implementation process can be confusing, and we are constantly working to improve our onboarding process to make it smoother for our customers.

  ### 7. Great for intercompany

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lilian L. | Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

Intercompany transactions is really useful

**What do you dislike about Restaurant365?**

The 445 calendar doesn’t line up with fix asset module

**What problems is Restaurant365 solving and how is that benefiting you?**

The way the DSS are being pull

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find our intercompany transactions feature useful! We appreciate your feedback about the calendar not lining up with the fixed asset module and will take that into consideration for future improvements. Thank you for sharing how Restaurant365 is benefiting you.

  ### 8. So glad we finally implemented R365!

**Rating:** 5.0/5.0 stars

**Reviewed by:** KuraSupplyChain . | VP of Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Restaurant365?**

Ease of use for operators. Significant improvement from previous solution.

**What do you dislike about Restaurant365?**

Enterprise level item management could improve.

**What problems is Restaurant365 solving and how is that benefiting you?**

Purchase orders, inventory and COGS.

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you find Restaurant365 easy to use for operators and that it has significantly improved from your previous solution. We appreciate your feedback on the enterprise level item management and will take that into consideration for future improvements.

  ### 9. Great user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent  C. | Director of finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Restaurant365?**

Simple to use, makes complex tasks easy and teachable.

**What do you dislike about Restaurant365?**

Lack of customization options. Needs some more back end access

**What problems is Restaurant365 solving and how is that benefiting you?**

Inventory reporting

**Official Response from Laura Cole Contreras:**

> We appreciate your positive feedback on our accounting and payroll features. We understand the challenges with inventory management and are actively working to enhance this aspect of our platform. Thank you for choosing Restaurant365 and for taking the time to share your experience.

  ### 10. Outstanding experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Moises R S. | Vice President Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Restaurant365?**

LMS & back of the office with inventory and scheduling

**What do you dislike about Restaurant365?**

Nothing, everything was very informative

**What problems is Restaurant365 solving and how is that benefiting you?**

No problem existed as of yet

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you had an outstanding experience with our LMS and back office features for inventory and scheduling. Thank you for your positive feedback!

  ### 11. Super complete product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramon S. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Restaurant365?**

Holistic system for our operations. System integration, ease of use, level 1 support is very helpful, quick and efficient

**What do you dislike about Restaurant365?**

Level 2 support. R365 Payments and support. I've been trying to be able to setup for several months.

**What problems is Restaurant365 solving and how is that benefiting you?**

Paperwork

**Official Response from Laura Cole Contreras:**

> Thank you for sharing your feedback, Ramon! We're thrilled to hear that you appreciate our holistic system, seamless integration, and efficient, top-level support. 

We value your input on R365 Payments, and we'll work diligently to improve those areas. As for the problems Restaurant365 solves, streamlining paperwork is just one of the many benefits our platform offers. We're committed to continuously enhancing your experience and meeting your operational needs. 

If you have any further suggestions or concerns, please don't hesitate to reach out. Your satisfaction is our priority!

Best regards,
Laura Lee, Customer Marketing Manager at Restaurant365

  ### 12. R365…Love It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason T. | Vice President Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

The p&l is so awesome to use. I can find. Charges quickly and see where my money is going.

**What do you dislike about Restaurant365?**

There is nothing I really dislike about our 365.

**What problems is Restaurant365 solving and how is that benefiting you?**

Keeping our labor at goal and helping with cogs.

**Official Response from Laura Cole Contreras:**

> Thank you for sharing your experience with Restaurant365! We’re thrilled to hear how valuable the P&L is for tracking charges and gaining clear visibility into your finances. It’s also great to know R365 is helping you stay on top of labor goals and cost of goods—two of the biggest drivers of profitability in restaurants.

We really appreciate your kind words and are grateful to have you as part of the R365 community!

  ### 13. Really great team of knowledgeable individuals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trent T. | VP Ops, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

Very intuitive and seems to be easy to use.

**What do you dislike about Restaurant365?**

Nothing so far. Been impressed thus far.

**What problems is Restaurant365 solving and how is that benefiting you?**

Labor and sales reporting.

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you find our team knowledgeable and our platform intuitive and easy to use. Thank you for sharing your positive experience with us!

  ### 14. Great to have tools all in one place. Love the reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

Report subscriptions and detailed reports on purchasing

**What do you dislike about Restaurant365?**

Old school format and user interface. Messaging can be rough.

**What problems is Restaurant365 solving and how is that benefiting you?**

Inventory solutions

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you love the reporting and find the tools convenient. We appreciate your feedback about the user interface and messaging, and we'll definitely take that into consideration for future improvements. Thank you for sharing your experience with us!

  ### 15. Great Software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Alfredo S. | Staff accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

The integration between operations and accounting that allows for easy transitions.

**What do you dislike about Restaurant365?**

The set up process can be tedious and time consuming missing key features for individual needs

**What problems is Restaurant365 solving and how is that benefiting you?**

Creating recipes for AvT schedules and product tracking

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you appreciate the integration between operations and accounting. We understand that the set up process can be time consuming, and we are constantly working to improve our onboarding experience. Your feedback is valuable to us and we will take it into consideration for future updates.

  ### 16. Amazing conference

**Rating:** 4.5/5.0 stars

**Reviewed by:** Antonella D. | Senior Accountant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Restaurant365?**

Accouting and payroll, easy to use, very friendly

**What do you dislike about Restaurant365?**

Inventory, not friendly. Hard to understand

**What problems is Restaurant365 solving and how is that benefiting you?**

Accounting isssues

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find our accounting and payroll features easy to use and friendly. We understand that inventory management can be challenging and we are continuously working to improve this aspect of our platform. Thank you for your feedback and for being a valued customer.

  ### 17. Awesome Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor E M. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

One of the best things about Restaurant365 is how it integrates accounting, inventory, and operations into one unified platform specifically designed for restaurants. This saves restaurant operators a lot of time and reduces errors caused by using multiple disconnected systems.

**What do you dislike about Restaurant365?**

Scheduling can be a challenge, but always improving.

**What problems is Restaurant365 solving and how is that benefiting you?**

Restaurant365 solves several key problems that restaurant operators face, and the benefits are substantial. Here’s a clear breakdown:

**Official Response from Laura Cole Contreras:**

> Thank you for taking the time to share your experience with Restaurant365! We’re so glad to hear that the unified platform for accounting, inventory, and operations is helping streamline your work and reduce errors—that’s exactly what we’re here to do.

We also appreciate your feedback on scheduling. It’s an area we’re continually enhancing, and insights like yours help guide our improvements.

It’s great to know that R365 is solving key challenges and delivering real value for your operation. We’re grateful to have you as part of the R365 community!

  ### 18. Great for restaurant Accounting!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin B. | Administrative Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

It’s very user friendly, with lots of integrations available from POS to distribution!

**What do you dislike about Restaurant365?**

Sometimes the help
Center can be slow To respond.

**What problems is Restaurant365 solving and how is that benefiting you?**

Managing AP/ Ar and DSS.

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find Restaurant365 user-friendly and appreciate the integrations available. We apologize for any delays in our help center and are constantly working to improve response times.

  ### 19. What is she talking very top, notch?You can get any of

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas P. | Gm, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

How it does all that counting and reviewing

**What do you dislike about Restaurant365?**

The AI part of it is great. We don't even hear, and I was like this stuff where I would pay happening right now.I feel this is the downtown.The light that you feel like it's moving.I feel like they're a hotel was moving last night, so

**What problems is Restaurant365 solving and how is that benefiting you?**

Everything was amazing and it was so great for us

**Official Response from Laura Cole Contreras:**

> Thanks for sharing your feedback! We’re thrilled to hear that you’ve had such a positive experience with Restaurant365 and that the platform has been helpful in your work. Your comments about the automation and AI aspects are especially encouraging—we’re always striving to make complex processes seamless and nearly invisible so operators can focus more on running their restaurants.

We appreciate you taking the time to leave a review and are grateful to have you in the R365 community!

  ### 20. R365 is the BEST all in one accounting and ops solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2025

**What do you like best about Restaurant365?**

Integrations with vendors, accounting and operations functions in one spot, task management to tie it all together

**What do you dislike about Restaurant365?**

It's pretty complicated, training takes a lot of effort

**What problems is Restaurant365 solving and how is that benefiting you?**

Prime cost troubleshooting, accurate recipe costing

**Official Response from Laura Cole Contreras:**

> We're delighted to hear that Restaurant365 is helping you troubleshoot prime costs and accurately cost recipes. We understand that the complexity and training effort can be challenging, and we're dedicated to improving the user experience and providing more efficient training to help you make the most of the platform.

  ### 21. Not Ideal for small businesses, overpromise, underdeliver

**Rating:** 0.5/5.0 stars

**Reviewed by:** amy  y. | chef/owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Restaurant365?**

one of the few tech platforms restaurants/food businesses can use to fully integrate their accounting with inventory mgmt and recipe costing

**What do you dislike about Restaurant365?**

it seems like after compeat was turned into Restaurant 365 they are pushing for more customers and their sales team are overpromising the benefits of this program to anyone and everyone that will listen without doing due diligence and making sure it's the right fit. As a small business, I felt manipulated and swindled the entire onboarding process. I was told they integrate with square online when in fact they do not and they spent 4 months pretending to fix it behind my back to no avail. They are adamant in not giving refunds under no circumstances which speaks to the poor and untransparent customer service they provide. They throw 1,000 people at your disposal to answer the smallest questions but are not capable to providing an umbrella solution. Customer service is like speaking to bots, and they heavily rely on the power of what used to be a great software but is now competing with other platofrms that have better customer service, better user design, and better overall customer experience. I'm completely disappointed in R365 because I used to be a Compeat user, and there are very little solutions in the marketplace (another thing they rely on). I wish I could take the year back in negotiating a solution with their team.

**What problems is Restaurant365 solving and how is that benefiting you?**

all in 1 solution.

**Official Response from Laura Cole Contreras:**

> We apologize for the negative experience you've had with our platform. We take your feedback seriously and will work to improve our sales process and customer service. Please reach out to our support team to address the issues you've encountered.

  ### 22. The best accounting software for restaurants!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

It is very user friendly for our operations team and perfect for our accounting team!

**What do you dislike about Restaurant365?**

The fixed asset module could use some improvements.

**What problems is Restaurant365 solving and how is that benefiting you?**

They help organize financial data in a way that is useful to both accounting and operations.

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that Restaurant365 is meeting your needs for user-friendliness and accounting functionality!

  ### 23. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2025

**What do you like best about Restaurant365?**

Reports that I received weekly is well structured

**What do you dislike about Restaurant365?**

There is nothing that I dislike from restaurant 365

**What problems is Restaurant365 solving and how is that benefiting you?**

None

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find our weekly reports well structured! Thank you for your positive feedback.

  ### 24. Great system. All in one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

Super convenient amongst multiple concepts. Innovative and always open to suggestions.

**What do you dislike about Restaurant365?**

Hard question. I want to use the new view but the old one still works!

**What problems is Restaurant365 solving and how is that benefiting you?**

Cogs and labor.

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find Restaurant365 super convenient and innovative! We appreciate your feedback and are always open to suggestions to improve our system.

  ### 25. Sr VP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

A lot of great resources in one place! :)

**What do you dislike about Restaurant365?**

Nothing, I am excited to see what new come spit next

**What problems is Restaurant365 solving and how is that benefiting you?**

It is helping us manage food cost with inventory

**Official Response from Laura Cole Contreras:**

> We're thrilled to hear that you find Restaurant365 to be a valuable resource for managing food cost with inventory. Thank you for your positive feedback!

  ### 26. I love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marisol B. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

Super easy to do inventory and manage my payroll.

**What do you dislike about Restaurant365?**

Trying to manage labor and  do mad cost of gods

**What problems is Restaurant365 solving and how is that benefiting you?**

Scheduled

**Official Response from Laura Cole Contreras:**

> Thanks so much for your review! We’re glad to hear that Restaurant365 is making it easier for you to handle inventory and payroll—those are two of the most time-consuming tasks restaurant operators face, so it’s great to know we’re helping streamline that work.

We also appreciate your feedback on labor management and cost of goods. These are ongoing areas of focus for us, and hearing from customers like you helps us continue improving the platform.

We’re grateful for your input and thrilled to support your restaurant’s success!

  ### 27. Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Restaurant365?**

Most helpful are the solutions and customer support experts ready to help and figure out what’s best for your business!

**What do you dislike about Restaurant365?**

I feel like more menu mapping with recipes would be helpful and combo reports.

**What problems is Restaurant365 solving and how is that benefiting you?**

Helping us solve cost

**Official Response from Laura Cole Contreras:**

> We're glad to hear that you find our solutions and customer support helpful! We will definitely take your feedback about menu mapping and combo reports into consideration for future improvements.

  ### 28. Clarity into your food cost like no other

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about Restaurant365?**

First and foremost, R365 is browser-based.  Coming from another company that was a program and had to be installed on each individual PC in order to login and use, Restaurant 365 being browser-based allows us to easily login from anywhere you are, including mobile.  In addition to that, R365 is extremely easy to use as a back-end user.  From linking items on invoices across our entire brand with just a few clicks, to the clarity into different food cost struggles, to quickly being able to see discrepencies in inventory and where the issues were made.  R365 has helped lower our overall food costs by giving us the tool we needed to review each and every cost in an efficient manner.  Their implimentation was great, we had many months with a dedicated rep, hosted weekly calls for training.  Their team is very knowledgable.

**What do you dislike about Restaurant365?**

Some of the reports don't always align, as some of them as operational reports while others are fiscal/accounting-based reports, and it wasn't super clear as far as to why numbers didn't match sometimes from one report to another.

**What problems is Restaurant365 solving and how is that benefiting you?**

R365 helped solve clarity into food cost.  Our old program did not give us enough insight, depth, and the analytics needed to notice where every dollar was being put within 40+ restaurants.

**Official Response from Laura Cole Contreras:**

> Thank you so much for your glowing review! We're thrilled to hear that Restaurant365's browser-based accessibility and ease of use have made such a positive impact on your operations. It's great to know that our platform has helped you gain clarity into food costs and streamline your processes, ultimately lowering your overall food costs.

We appreciate your feedback regarding the reports. We're continuously working to improve our reporting features to ensure consistency and clarity across all metrics. Your insights are invaluable, and we'll use them to enhance our platform further.

Thank you for choosing Restaurant365 and for sharing your experience! If you have any more suggestions or need further assistance, feel free to reach out.

  ### 29. Now with even more tools a restaurant group could need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan H. | Manager of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Restaurant365?**

I like how easily it integrates with our POS (Toast) and provides both real and theoretical inventory counts, accurate food costs, and reporting tools that make periodic menu reviews a cinch. It also integrates with our food service provider (US Foods)  so that it keeps food costs up to date.

**What do you dislike about Restaurant365?**

The learning curve can be large especially if it is your first experience with a full service suite like this versus Quickbooks or similar accounting programs that are not necessarily restaurant-centric.

**What problems is Restaurant365 solving and how is that benefiting you?**

Food cost management, waste tracking, time clock enforcement (with the POS write-back feature), royalty collection, staff communications.

**Official Response from Laura Cole Contreras:**

> Thanks for the review, Dan! It's great to hear that you're finding Restaurant365's integration with POS and food service providers beneficial for your restaurant operations. The real and theoretical inventory counts, accurate food costs, and reporting tools seem to be streamlining your menu reviews effectively. 

It's understandable that the learning curve can be steep, particularly if you're transitioning from more general accounting software. However, it's impressive to see how Restaurant365 is addressing various aspects of your restaurant management, including food cost management, waste tracking, time clock enforcement, royalty collection, and staff communications. 

Thanks again for sharing your insights and feedback!

  ### 30. Great product, needs a little work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie B. | Accounting Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Restaurant365?**

I really enjoy the accounting features that make life a little easier. Love the mobile app. There are a few things that need fixed but th egg are constantly developing so you have to be patient.

**What do you dislike about Restaurant365?**

The inventory needs to be completed and a bit more user friendly. Same with the recipes, we had to use a 3rd party to import our recipes because of the complexity in R365. They also need to give some attention to the commissary module which is like using an unfinished product.

**What problems is Restaurant365 solving and how is that benefiting you?**

Accounting made easier, quicker, just better overall.

**Official Response from Laura Cole Contreras:**

> Thank you for the review, Katie! We're happy Restaurant365's accounting features and mobile app are easing your workload.

We appreciate your patience as we continuously improve. Your feedback on inventory, recipes, and commissary is invaluable to us.

Thank you for choosing Restaurant365!

  ### 31. Overall an exceptional platform...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about Restaurant365?**

Restaurant365 is a must-have for any restaurant owner. It's transformed how we manage our business, making everything smoother and more efficient.

The accounting and bookkeeping tools give us a clear picture of our finances, helping us make smarter decisions. The inventory management system is fantastic—it keeps our food costs down and ensures we never run out of stock. Plus, the payroll feature takes the headache out of hiring and paying our staff.

Overall, Restaurant365 has been a game-changer for us. It’s easy to use and has helped us boost sales, control costs, and manage our team better. I highly recommend it to any restaurant looking to grow and thrive.

**What do you dislike about Restaurant365?**

While learning everything R365 offers can be cumbersome due to its many options, the Smart Operations portal streamlines the process by organizing tasks in a more linear and logical fashion.

**What problems is Restaurant365 solving and how is that benefiting you?**

We are a multi-location operation and it allows me to work "remotely" more often and still have a pulse on what my managers are doing on a day-to-day basis.

**Official Response from Laura Cole Contreras:**

> Wow, your review of Restaurant365 is music to our ears!  It sounds like you've truly unlocked the potential of the software across all aspects of your business. 

We're especially happy to hear how Restaurant365 has transformed your financial management.  Having a clear picture of your finances through the accounting and bookkeeping tools empowers you to make strategic decisions with confidence.  The combination of stellar inventory management and payroll features is exactly what we strive to deliver – a smoother and more efficient operation. 

We acknowledge that the initial learning curve with Restaurant365's many features can be a hurdle.  That's why we're glad you find the Smart Operations portal helpful in streamlining the process.   It's fantastic to see it allows you to effectively "work remotely" and stay on top of things across your multi-location business. 

Thanks for being a champion for Restaurant365! We appreciate you taking the time to share your experience.


  ### 32. The data you need whenever you want it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris P. | Vice President, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

Restaurant365 has mad it easy for us to pull the data we need to make real time decisions that can impact the profitability and success of our locations. This allows us to see what needs to be addressed now instead of 60-90 days from now when it's to late.

**What do you dislike about Restaurant365?**

Sometimes it can be hard to know who to reach out for what needs.

**What problems is Restaurant365 solving and how is that benefiting you?**

Providing us real time data on the fly so we can make decisions that impact our bottom line.

**Official Response from Laura Cole Contreras:**

> Thank you for the wonderful review, Chris! We’re thrilled that Restaurant365 is helping you access real-time data for better decision-making and profitability. We appreciate your feedback about finding the right contact for support—your input helps us improve. Don’t hesitate to reach out if you need any further assistance. We're here to help!

  ### 33. Excellent software with a steep learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dorian  R. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Restaurant365?**

I like it's cloud based and can be worked on wherever you have internet. Seems very stable. Customer support is fairly responsive. It integrates store data reports into accounting numbers accurately.

**What do you dislike about Restaurant365?**

I can't automatically download banking data. One of our stores has a 2 day lag on polling data that can't be corrected. 
Reconciling bank accounts can be tricky. Fixing prior period errors is time consuming.

**What problems is Restaurant365 solving and how is that benefiting you?**

it is solving the flood of data we receive and accurately putting it into the correct accounts.

**Official Response from Laura Cole Contreras:**

> Thank you for your feedback, Dorian! We’re glad to hear you appreciate the cloud-based stability and accuracy of our data integration. Your comments on customer support and responsiveness are encouraging.

We understand the frustration regarding banking data downloads and polling data delays. We also recognize the challenges with bank reconciliations and fixing prior period errors, and we're committed to making these processes more efficient.

Your insights are valuable to us as we strive to improve and provide the best solutions for your needs. Thank you for sharing how Restaurant365 is helping you manage your data effectively. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

  ### 34. Powerful restaurant management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent T. | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

Real time data is available daily that brings in accruals and is truly a spot to see everything in one place.

**What do you dislike about Restaurant365?**

The only downside is learning another system, but it's such a powerful system once it is running.

**What problems is Restaurant365 solving and how is that benefiting you?**

Being able to see my data in real time and provide restaurant management with key reports to assist them in making important decisions.

**Official Response from Laura Cole Contreras:**

> Thank you for the fantastic review, Brent! We're thrilled that Restaurant365 is providing you with real-time data and comprehensive reporting to support important decision-making. We understand that learning a new system can be a challenge, so we appreciate your patience and are glad to hear that the powerful features are making a positive impact for your team. We're here to support you every step of the way!

  ### 35. Revolutionary Product!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeffrey  F. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

Restaurant365 has streamlined my accounting so that I get accurate and timely financial reporting with a minimum of effort.  Everything is integrated and every feature is robust.   It is an essential tool for running our restaurants.

**What do you dislike about Restaurant365?**

Nothing.   It is a great product and I've been happy with every aspect.

**What problems is Restaurant365 solving and how is that benefiting you?**

Timely accounting,  planning on adding budgeting and scheduling.

**Official Response from Laura Cole Contreras:**

> Thank you for the glowing 5-star review, Jeffrey! We're delighted to hear that Restaurant365 has become an essential tool for streamlining your accounting processes and generating accurate, timely financial reports.

It's fantastic that you find all the features robust and well-integrated. Your satisfaction is our top priority.

Our team is always happy to assist you in getting the most out of Restaurant365. If you have any questions or need guidance with budgeting or scheduling, please don't hesitate to reach out to our support team or product specialists.

Thank you for choosing Restaurant365!  We're committed to continuously improving our platform and providing world-class service.

  ### 36. Streamlining processing for operations and accounting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

Inventory management, online scheduling, and sharing invoices with our AP department have definitely streamlined our processes. We appreciate the ability to eliminate a lot of paperwork and storage space as well as the ease of communication regarding scheduling between managers and our employees. Having all of these things on the same platform really makes it convenient as well.

**What do you dislike about Restaurant365?**

I think there is space for improvement on some of the small details regarding some processes, but 365 is great at listening to suggested improvements to their products.

**What problems is Restaurant365 solving and how is that benefiting you?**

Streamlining our processes and saving time and money.

**Official Response from Laura Cole Contreras:**

> Thank you for the fantastic review, Megan! We're thrilled that Restaurant365 streamlined your processes with inventory management, online scheduling, and invoice sharing.

We couldn't agree more! Eliminating paperwork, saving storage space, and improving communication are all valuable benefits of a centralized platform.

We appreciate your feedback on continuous improvement. We're always looking for ways to enhance the user experience, and your suggestions are important to us.  Please feel free to share any specific details about process improvements you have in mind.  You can submit them directly through the idea portal.

We're confident Restaurant365 will continue to save you time and money through efficient process management. Thank you for choosing Restaurant365!

  ### 37. Great experience with a user friendly industry specific  erp solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** LaWanda J. | SVP Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

Have all legal entities and locations in one platform with industry specific support.
Partnerships with industries leaders to support operations and accounting needs as needs evolve

**What do you dislike about Restaurant365?**

Need to work on billing issue turn around. Response can be slow.

**What problems is Restaurant365 solving and how is that benefiting you?**

Financial statements, budgeting in centralized system for all restaurants regardless off concept

**Official Response from Laura Cole Contreras:**

> Thank you for the fantastic review, LaWanda! We're thrilled that Restaurant365 allows you to manage all your legal entities and locations within a single platform, with industry-specific support readily available.

We understand your feedback regarding billing issue turnaround time. We continuously strive to improve efficiency and responsiveness in all aspects of our customer service. We appreciate you bringing this to our attention, and we're actively working on streamlining our billing issue resolution process.

Thank you for choosing Restaurant365! We're committed to continuously improving Restaurant365 and providing world-class customer service. 


  ### 38. Informative and useful for the newbies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Finn M. | Area Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

How it is all user friendly with the proper guidance.

**What do you dislike about Restaurant365?**

It is a process to set up but there seems to be light at the end of the tunnel from what we have taken out of it

**What problems is Restaurant365 solving and how is that benefiting you?**

Inventory and Waste Logs. Keeps our team in check in many different aspects

**Official Response from Laura Cole Contreras:**

> We appreciate your feedback, Finn! It's fantastic that you find Restaurant365 user-friendly. Our intuitive interface, coupled with our extensive onboarding resources and knowledgeable support team, makes getting started with Restaurant365 a breeze. 

We're particularly glad you're enjoying the robust inventory management tools, which empower you to streamline stock control, minimize waste, and ensure smooth operations. 

Thank you for choosing Restaurant365!

  ### 39. Helpfully

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison G. | Operational coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

It's very organized, has helped us have a better control in our system. Great program for small businesses that are growing.

**What do you dislike about Restaurant365?**

Having to creat tickets. We would like someone on a call to help us and guide us through on a face to face call.

**What problems is Restaurant365 solving and how is that benefiting you?**

None at the moment.

**Official Response from Laura Cole Contreras:**

> Thank you for the positive feedback, Alison! We’re glad Restaurant365 is helping you stay organized and supporting your growth. We appreciate your input on ticket support and understand the need for more direct assistance. We’ll share this with our team as we look to improve our service options. Please reach out if there’s anything else we can do to help!

  ### 40. Outstanding Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian M. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

Customer support is outstanding. These guys truly want you to be successful using their platform. Workshops and conferences available, but lots of online resources to help you out.

**What do you dislike about Restaurant365?**

Scheduling platform isn't great. Not very intuitive, tough overall user experience.

**What problems is Restaurant365 solving and how is that benefiting you?**

Love the ATS and Inventory Management solutions.

**Official Response from Laura Cole Contreras:**

> Thank you for the fantastic review, Brian! We're thrilled that you find our customer support team outstanding and dedicated to your success. We also appreciate you highlighting our workshops, conferences, and online resources – we strive to provide a comprehensive learning experience.

We understand your feedback regarding the scheduling platform. Your insights are valuable to us, and we're always working to improve the user experience!

We're delighted to hear you love our Applicant Tracking System (ATS) and Inventory Management solutions. These features empower you to streamline recruitment, manage staff efficiently, and minimize waste, all of which contribute to smoother operations.

Thank you for choosing Restaurant365! 

  ### 41. Very helpful and timesaving

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taylor J. | Director of food and beverage, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

R365 has given me us the resources to save  time therefore enabling management to spend more time on the floor engaging with our guests.

**What do you dislike about Restaurant365?**

Can be hard to get older employees to buy into the program.

**What problems is Restaurant365 solving and how is that benefiting you?**

Task management 
Inventory 
Streamlined ordering

**Official Response from Laura Cole Contreras:**

> Thank you for your great review, Taylor! We're thrilled to hear that Restaurant365 is helping you save time, allowing your management team to focus more on engaging with guests. It’s fantastic to know that our platform is streamlining your task management, inventory, and ordering processes. We understand that getting buy-in from all team members can be a challenge, and we’re here to support you in making the transition as smooth as possible. Thank you for choosing Restaurant365!

  ### 42. Great Service and Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa R. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

The service that we have received since onboarding a year and a half ago has been wonderful!  Even as we have watched this company grow and their team move around and grow, we've always received the best service and respect!

**What do you dislike about Restaurant365?**

I am counting the days until the develope their own tax service... that's the final key that we really need.

**What problems is Restaurant365 solving and how is that benefiting you?**

It has helped us to connect our platforms so that we are truly getting what we need.

**Official Response from Laura Cole Contreras:**

> Thank you for the wonderful review, Melissa! We’re thrilled to hear that you’ve had a great experience with our service since onboarding, and we appreciate your continued support as we grow. We hear you on the tax service request—that feedback is valuable and noted. It’s great to know that our platform integration is meeting your needs. Please don’t hesitate to reach out if there’s anything else we can do to help!

  ### 43. Good for small businesses growing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steffani H. | Accounts Payable Clerck, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

Working with 365 directly has improved our AP system as well as our AR system.

**What do you dislike about Restaurant365?**

Having to turn our AP invoices into AR invoices. It's a timely matter, I wish they had a faster way.

**What problems is Restaurant365 solving and how is that benefiting you?**

None at the moment.

**Official Response from Laura Cole Contreras:**

> Thank you for the 5-star review, Stefani! We’re glad to hear Restaurant365 has improved your AP and AR processes. We appreciate your feedback on the invoicing system and will share it with our team for potential enhancements. Let us know if there’s anything else we can do to support you!

  ### 44. Great platform for all your data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris A. | Director Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Restaurant365?**

Simplicity for Smart Ops.  I makes it easier for our managers to know where they stand.

**What do you dislike about Restaurant365?**

There is a few, but fixed assets need some work, and I understand they are working on improving them.

**What problems is Restaurant365 solving and how is that benefiting you?**

Labor and scheduling

**Official Response from Laura Cole Contreras:**

> Thank you for the fantastic review, Chris! We're thrilled that Restaurant365's Smart Ops features are empowering your managers to stay informed and make data-driven decisions.

Simplicity and clear insights are crucial for effective restaurant management. We're glad Restaurant365 is making it easier for your managers to understand your team's performance and optimize operations.

We appreciate you acknowledging our ongoing development efforts regarding fixed assets. Your feedback is invaluable to us, and we're committed to continuous improvement in this area.

Thank you for choosing Restaurant365!

  ### 45. Jordan’s, Yeti or bust!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark H. | CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

It's uniquely designed for a unique industry! It has improved both our administrative efficiency and our operational efficiency.

**What do you dislike about Restaurant365?**

Can't call support. Only email. We've hade one support ticket open for 20 months and counting.

**What problems is Restaurant365 solving and how is that benefiting you?**

Automating accounting processes

**Official Response from Laura Cole Contreras:**

> Wow! Glad R365 is streamlining your admin and operations. Automating accounting is a game-changer!

We hear you about support. We recently added live chat for quick questions. For your 20-month ticket, can we escalate it to a dedicated rep? We apologize and want to fix this!

Thanks for the review!

  ### 46. Potential greatness and potential problems

**Rating:** 4.0/5.0 stars

**Reviewed by:** L. C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Restaurant365?**

Overall works as expected, and having multiple systems integrated to speak to each other is convenient and helpful. People at R365 tend to be lovely to work with.

**What do you dislike about Restaurant365?**

The systems are not as well connected as I'd like to see (multiple separate logins etc). Help pages could be more robust and have demo tutorials to help guide through usage.

**What problems is Restaurant365 solving and how is that benefiting you?**

Integration helps with internal communication between stores/departments. Have not used inventory management yet, still needs to be set up. BI waiting on training.

**Official Response from Laura Cole Contreras:**

> Thank you for your thoughtful review of Restaurant365! We're glad to hear that the overall functionality meets your expectations and that you find our team friendly and supportive.

We especially appreciate your feedback on areas for improvement. While we're happy the integrations are streamlining communication, we understand your desire for a more seamless experience. We're continuously working to improve data exchange and user experience across all connected systems, and your input is valuable in guiding that process.

Regarding the help pages, we completely agree that robust resources and tutorials are crucial. We're actively expanding our knowledge base with more detailed guides and are exploring the possibility of incorporating video demonstrations to enhance the learning experience.

We're also happy to help you get the most out of our inventory management and business intelligence (BI) features. Be sure to take full advantage of the training materials on our Support Site and contact our Customer Success team for personalized recommendations.

Thank you again for your feedback. We're committed to continuously improving Restaurant365 and making it the best possible solution for your restaurant management needs.

  ### 47. R365 is a really useful tool that allows us to properly Manage our stores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony B. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

I like all of the abilities that is is capable of completing.

**What do you dislike about Restaurant365?**

Not always easy to use if you are unsure of what you're doing!

**What problems is Restaurant365 solving and how is that benefiting you?**

Helping us schedule for success and manage labor

**Official Response from Laura Cole Contreras:**

> Thank you for your 5-star review, Anthony! We're thrilled to hear that you're enjoying all the capabilities Restaurant365 offers. It's great to know that our platform is helping you schedule for success and manage labor more effectively. We understand that there can be a learning curve, and we're here to support you every step of the way. Your feedback is greatly appreciated as we continue to improve the user experience!

  ### 48. Best restaurant accounting software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise A. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2024

**What do you like best about Restaurant365?**

Check payments through r365
Saves 
a lot of time
Pos data pass through

**What do you dislike about Restaurant365?**

Bank reconciliation 
Our bank doesn't work with it

**What problems is Restaurant365 solving and how is that benefiting you?**

Closing period from 7 to 10 days to 3 days

**Official Response from Laura Cole Contreras:**

> Thank you for your review, Denise! We're thrilled to hear that Restaurant365 is saving you time with check payments and seamless POS data integration. It's fantastic to know our platform has helped reduce your closing period from 7-10 days to just 3 days. We appreciate your feedback on bank reconciliation compatibility. We're here to support your success!

  ### 49. Amazing experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal V. | Financial Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about Restaurant365?**

I love the automation and that it caters to my business.

**What do you dislike about Restaurant365?**

I've added a lot of ideas to the ideal pool- when do I get follow up?

**What problems is Restaurant365 solving and how is that benefiting you?**

Automation and finance

**Official Response from Laura Cole Contreras:**

> Thank you for your wonderful review, Crystal! We're glad to hear that you love the automation features and that Restaurant365 is a great fit for your business. Your feedback and ideas are invaluable to us, and we appreciate your contributions to our idea pool. We'll be sure to follow up on your suggestions as we continue to enhance our platform. It's great to know that our solution is supporting your automation and finance needs!

  ### 50. Everything in one place

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jayme K. | Back Office Systems Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Restaurant365?**

Using AI for positive results, specifically translation.

**What do you dislike about Restaurant365?**

Not confident about data entry accuracy.

**What problems is Restaurant365 solving and how is that benefiting you?**

Time management, factual data, proof when teams are cutting corners

**Official Response from Laura Cole Contreras:**

> Thank you for the review, Jayme! We're glad you find Restaurant365's AI translation helpful.

Data accuracy is crucial. Restaurant365 offers tools (data import, user permissions) and reports to ensure data reliability. Our support team can also provide training on best practices for data entry and quality control.

Restaurant365 is committed to continuous improvement. If you have any specific data accuracy concerns, please reach out to our support team.

Thank you for choosing Restaurant365!


## Restaurant365 Discussions
  - [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) - 1 comment

- [View Restaurant365 pricing details and edition comparison](https://www.g2.com/products/restaurant365/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+22%3A43%3A51+-0500&secure%5Bsession_id%5D=a76722eb-01ad-4ad6-9b65-95e83ced67f0&secure%5Btoken%5D=6695e123df1e212ef33a645dd59c87c4f2eb59a971029d6c8e09748b71d777cf&format=llm_user)
## Restaurant365 Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Factura.ai](https://www.g2.com/products/factura-ai/reviews)
  - [Micros](https://www.g2.com/products/micros/reviews)
  - [Netchex](https://www.g2.com/products/netchex/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews)
  - [PAR POS](https://www.g2.com/products/par-pos/reviews)
  - [Qu](https://www.g2.com/products/qu/reviews)
  - [Rain Technologies, Inc.](https://www.g2.com/products/rain-technologies-inc/reviews)
  - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews)
  - [TipHaus](https://www.g2.com/products/tiphaus/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)

## Restaurant365 Features
**Administration**
- Analytics
- Order Tracking

**Administration**
- Accounting
- Employee Management

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Interoperability

**Finances**
- Food Costing
- Invoice Tracking
- Recipe Costing
- Accounting

**Analytics**
- Reports & Analytics

**Platform Data**
- Dashboard
- Alerts and Notifications

**Back Office**
- Accounting
- Employee Management
- Analytics
- Inventory Management

**Inventory Management **
- Waste Tracking
- Recipe Creation
- Inventory Control
- Online Ordering

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Platform Data**
- Dashboard

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Restaurant365 Alternatives
  - [Crunchtime](https://www.g2.com/products/crunchtime/reviews) - 4.3/5.0 (51 reviews)
  - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - 4.6/5.0 (29 reviews)
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,297 reviews)

