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Restaurant365 Reviews & Product Details - Page 3

Restaurant365 Overview

What is Restaurant365?

Restaurant365 is a restaurant-specific, integrated restaurant management solution designed to streamline and optimize various aspects of restaurant operations. From financial management and accounting to inventory tracking and labor scheduling, Restaurant365 offers a unified platform that empowers restaurants to efficiently handle their business tasks. By providing real-time insights and analytics, our solution helps finance and operations leaders make informed decisions, reducing costs, and improving overall efficiency. Whether a single-location eatery or a multi-unit restaurant group, Restaurant365 streamlines the complexities of running a restaurant and improves profitability.

Restaurant365 Details
Product Website
Languages Supported
English
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Product Description

Restaurant365 is a multi-unit Software as a Service (SAAS) that offers Accounting, Operations, Franchising, Catering and POS Integration in one solution.

How do you position yourself against your competitors?

Unlike traditional systems that often require multiple platforms for accounting, inventory, and operational tasks, Restaurant365 offers a restaurant-specific, all-in-one solution that streamlines every aspect of restaurant management.

By combining financial reporting, inventory management, labor scheduling, business intelligence, and more into a single platform, Restaurant365 empowers businesses to enhance efficiency, reduce costs, and make informed decisions. Its cloud-based architecture ensures real-time accessibility and updates, allowing restaurant owners and managers to stay connected to their operations from anywhere.

With a user-friendly interface and dedicated customer support, Restaurant365 redefines how restaurants optimize their operations, making it an indispensable choice in a competitive industry.


Seller Details
Company Website
Year Founded
2011
HQ Location
Irvine, CA
Twitter
@Restaurant_365
1,767 Twitter followers
LinkedIn® Page
www.linkedin.com
3,140 employees on LinkedIn®
Description

Restaurant365 is a cloud-based restaurant management software designed to streamline operations for the foodservice industry. It offers a comprehensive suite of tools for accounting, inventory management, and workforce management, enabling restaurants to optimize their financial performance and operational efficiency. With features tailored specifically for restaurants, Restaurant365 helps users manage food costs, track sales, and simplify payroll processes. The platform aims to enhance decision-making and improve overall productivity for restaurant operators. For more information, visit their website at https://www.restaurant365.com.


LC
Overview Provided by:

Recent Restaurant365 Reviews

Jayme K.
JK
Jayme K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Everything in one place"
Using AI for positive results, specifically translation.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"R365 conference attendee"
The integration with pos systems seamlessly across all facets of our business
Chris A.
CA
Chris A.Enterprise (> 1000 emp.)
5.0 out of 5
"Great platform for all your data"
Simplicity for Smart Ops. I makes it easier for our managers to know where they stand.
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Restaurant365 Media

Restaurant365 Demo - Daily P&L Report
Make Profit-Driven Decisions Daily
Restaurant365 Demo - Restaurant365 Scheduling
Simplify Your Scheduling
Restaurant365 Demo - Works On Any Device
Cloud-based and read to work with you
Restaurant365 Demo - Manage Your Inventory
Easily take stock counts on a mobile device
Play Restaurant365 Video

Official Downloads

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251 Restaurant365 Reviews

4.5 out of 5
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251 Restaurant365 Reviews
4.5 out of 5
251 Restaurant365 Reviews
4.5 out of 5

Restaurant365 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Restaurant365Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MR
Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restaurant365?

The service that we have received since onboarding a year and a half ago has been wonderful! Even as we have watched this company grow and their team move around and grow, we've always received the best service and respect! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I am counting the days until the develope their own tax service... that's the final key that we really need. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

It has helped us to connect our platforms so that we are truly getting what we need. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the wonderful review, Melissa! We’re thrilled to hear that you’ve had a great experience with our service since onboarding, and we appreciate your continued support as we grow. We hear you on the tax service request—that feedback is valuable and noted. It’s great to know that our platform integration is meeting your needs. Please don’t hesitate to reach out if there’s anything else we can do to help!

SH
Accounts Payable Clerck
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Working with 365 directly has improved our AP system as well as our AR system. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Having to turn our AP invoices into AR invoices. It's a timely matter, I wish they had a faster way. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

None at the moment. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the 5-star review, Stefani! We’re glad to hear Restaurant365 has improved your AP and AR processes. We appreciate your feedback on the invoicing system and will share it with our team for potential enhancements. Let us know if there’s anything else we can do to support you!

Chris A.
CA
Director Technology
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Simplicity for Smart Ops. I makes it easier for our managers to know where they stand. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

There is a few, but fixed assets need some work, and I understand they are working on improving them. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Labor and scheduling Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Chris! We're thrilled that Restaurant365's Smart Ops features are empowering your managers to stay informed and make data-driven decisions.

Simplicity and clear insights are crucial for effective restaurant management. We're glad Restaurant365 is making it easier for your managers to understand your team's performance and optimize operations.

We appreciate you acknowledging our ongoing development efforts regarding fixed assets. Your feedback is invaluable to us, and we're committed to continuous improvement in this area.

Thank you for choosing Restaurant365!

MH
CFO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

It's uniquely designed for a unique industry! It has improved both our administrative efficiency and our operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Can't call support. Only email. We've hade one support ticket open for 20 months and counting. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Automating accounting processes Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Wow! Glad R365 is streamlining your admin and operations. Automating accounting is a game-changer!

We hear you about support. We recently added live chat for quick questions. For your 20-month ticket, can we escalate it to a dedicated rep? We apologize and want to fix this!

Thanks for the review!

LC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restaurant365?

Overall works as expected, and having multiple systems integrated to speak to each other is convenient and helpful. People at R365 tend to be lovely to work with. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The systems are not as well connected as I'd like to see (multiple separate logins etc). Help pages could be more robust and have demo tutorials to help guide through usage. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Integration helps with internal communication between stores/departments. Have not used inventory management yet, still needs to be set up. BI waiting on training. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your thoughtful review of Restaurant365! We're glad to hear that the overall functionality meets your expectations and that you find our team friendly and supportive.

We especially appreciate your feedback on areas for improvement. While we're happy the integrations are streamlining communication, we understand your desire for a more seamless experience. We're continuously working to improve data exchange and user experience across all connected systems, and your input is valuable in guiding that process.

Regarding the help pages, we completely agree that robust resources and tutorials are crucial. We're actively expanding our knowledge base with more detailed guides and are exploring the possibility of incorporating video demonstrations to enhance the learning experience.

We're also happy to help you get the most out of our inventory management and business intelligence (BI) features. Be sure to take full advantage of the training materials on our Support Site and contact our Customer Success team for personalized recommendations.

Thank you again for your feedback. We're committed to continuously improving Restaurant365 and making it the best possible solution for your restaurant management needs.

Anthony B.
AB
General Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

I like all of the abilities that is is capable of completing. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Not always easy to use if you are unsure of what you're doing! Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Helping us schedule for success and manage labor Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your 5-star review, Anthony! We're thrilled to hear that you're enjoying all the capabilities Restaurant365 offers. It's great to know that our platform is helping you schedule for success and manage labor more effectively. We understand that there can be a learning curve, and we're here to support you every step of the way. Your feedback is greatly appreciated as we continue to improve the user experience!

Denise A.
DA
Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

Check payments through r365

Saves

a lot of time

Pos data pass through Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Bank reconciliation

Our bank doesn't work with it Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Closing period from 7 to 10 days to 3 days Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your review, Denise! We're thrilled to hear that Restaurant365 is saving you time with check payments and seamless POS data integration. It's fantastic to know our platform has helped reduce your closing period from 7-10 days to just 3 days. We appreciate your feedback on bank reconciliation compatibility. We're here to support your success!

Crystal V.
CV
Financial Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

I love the automation and that it caters to my business. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I've added a lot of ideas to the ideal pool- when do I get follow up? Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Automation and finance Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for your wonderful review, Crystal! We're glad to hear that you love the automation features and that Restaurant365 is a great fit for your business. Your feedback and ideas are invaluable to us, and we appreciate your contributions to our idea pool. We'll be sure to follow up on your suggestions as we continue to enhance our platform. It's great to know that our solution is supporting your automation and finance needs!

Jayme K.
JK
Back Office Systems Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Restaurant365?

Using AI for positive results, specifically translation. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Not confident about data entry accuracy. Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

Time management, factual data, proof when teams are cutting corners Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the review, Jayme! We're glad you find Restaurant365's AI translation helpful.

Data accuracy is crucial. Restaurant365 offers tools (data import, user permissions) and reports to ensure data reliability. Our support team can also provide training on best practices for data entry and quality control.

Restaurant365 is committed to continuous improvement. If you have any specific data accuracy concerns, please reach out to our support team.

Thank you for choosing Restaurant365!

MK
Operating Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Restaurant365?

It is easy to generate reports and get the info we need Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Nothing! We love it and would recommend to anyonr Review collected by and hosted on G2.com.

What problems is Restaurant365 solving and how is that benefiting you?

It helps us accurately predict cash flows Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Matthew! We’re glad you find it easy to generate reports and access the information you need. It’s great to hear that you’re loving the platform and would recommend it. We’re also pleased that it’s helping you accurately predict cash flows. If there’s ever anything we can do to further support you, please let us know!