251 Restaurant365 Reviews
Overall Review Sentiment for Restaurant365
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There is so much information available on our operations that helps us make better decisions going forward. Review collected by and hosted on G2.com.
Takes some time to set up correctly. We have to figure our where our data is lacking. Review collected by and hosted on G2.com.
The product is relatively easy to use and ties POS data and inventory to financials. Review collected by and hosted on G2.com.
Reliability can be an issue during product updates Review collected by and hosted on G2.com.
Sales import and the A/P import of invoices Review collected by and hosted on G2.com.
A/P could be improved by showing credits with the invoices for payment without having to look them up Review collected by and hosted on G2.com.

The biggest upside for 365 is scheduling for team members/inventory on the operations side.
On the accounting side automatic dtf entries, and separation of locations are the most beneficial aspects. Review collected by and hosted on G2.com.
The biggest draw back is customer support and developer lagging. Many issues have been drawn out for far too long with existing and beta features of the software. Review collected by and hosted on G2.com.
dedicated support staff. they always tried to be super helpful Review collected by and hosted on G2.com.
overly complex. not user friendly at all
also software often doesn’t work (glitchy ) Review collected by and hosted on G2.com.
Restaurant 365 was very user friendly. Their web based platform was easy to use. The Academy classes also were very helpful in teaching everyone how to process certain tasks in the system. Review collected by and hosted on G2.com.
The communication between our POS system (Square for restaurants) and Restaurant 365 did not communicate down to the level of detail that we needed to be able to properly use the inventory module in R365. Review collected by and hosted on G2.com.
My favorite part about R365 is how every report is in a tabular format and can be exported to excel. Review collected by and hosted on G2.com.
Sometimes processing speed is slow, and there are some weird glitches sometimes which is understandable from an online platform. Review collected by and hosted on G2.com.
The fact that I can drill down on all numbers, accounts and reports and get to details in a click Review collected by and hosted on G2.com.
Sometimes when updates are pushed, it tends to "break" everything else too for a good 3-4 days before everything is back to the way it was Review collected by and hosted on G2.com.

That it is cloud based! We also love that this can be used on a Mac or PC Review collected by and hosted on G2.com.
There is no ERP which makes it hard to easily pull reporting sometimes. Review collected by and hosted on G2.com.