251 Restaurant365 Reviews
Overall Review Sentiment for Restaurant365
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Multi business entries - basic reports are easy to run Review collected by and hosted on G2.com.
When its slow, reports take a long time to run or there's errors that dont allow updates Review collected by and hosted on G2.com.
It is very thorough and their customer service is amazing. Review collected by and hosted on G2.com.
It is way too involved for smaller restaurants. I only recommend using if you are well over $10 million in sales or have several locations. Review collected by and hosted on G2.com.
Great reporting, love the drill down capabilities on food cost and bev cost Review collected by and hosted on G2.com.
A bit of a challenge to properly set up, would have lined more one on one training Review collected by and hosted on G2.com.
Easy management and scheduling but not up to the mark. Review collected by and hosted on G2.com.
There are lot of anomalies in integrating with other apps and tools. Don't know whether these are development flaws or something else. But it disturbed us a lot. Review collected by and hosted on G2.com.
I like that operations and accounting functions are all consolidated into one place and that I don't have to log into several different systems to look into an issue. I also love that this software gives our restaurant managers direct access to their monthly P&L statements in real time so they don't have to wait for the finance team to prepare them. Review collected by and hosted on G2.com.
We have noticed a lot of bugs in the system since implementing it and found the initial data migration to be a huge pain. A lot of functionality is not fully built out yet, such as hierarchies with invoice approvals. Review collected by and hosted on G2.com.
We used quickbooks for years and while the switch took some getting used to we are extremely happy with the results. Review collected by and hosted on G2.com.
We are a pretty small operation so there is some extras in there that do not pertain to us. Review collected by and hosted on G2.com.
The most helpful feature of Restaurant 365 is that I can see all sales information and financial statements all at one time with one login. I don't have to keep switching back and forth the see the information that I need. Also, the support through Restaurant 365 is really responsive and I am usually contacted back within a day or two. Review collected by and hosted on G2.com.
There are some instances where the software does run slowly and it takes time to get the information that you need. Also, we are having small problems with the inventory system, such as how it is being reported on our financial statements. Review collected by and hosted on G2.com.
