251 Restaurant365 Reviews
Overall Review Sentiment for Restaurant365
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Easy to use and everything I need is there. It has been easy to help others to jump right in and begin using it. Review collected by and hosted on G2.com.
It takes a while to set up new users in the system. Review collected by and hosted on G2.com.
Having served as a CFO for multi-unit restaurant companies for 40 years, I have finally met a product that does everything I need. Inventory contol, menu costing, inventory management, full financials, saving scanned copies, productivity, scheduling assistance, Excel output interface......and more things. Also, their help desk is amazing! Review collected by and hosted on G2.com.
Nothing comes to mind. When I first started, I was only Intacct previously. They were good, but R365 is great. I need to learn special reporting better, but that is on me. Review collected by and hosted on G2.com.
The ease of use, I didn't need to take any training courses to learn how to use the software. Review collected by and hosted on G2.com.
You can't add the batch description to a batch until after you have created the batch. Review collected by and hosted on G2.com.
I love how easy it is to navigate Compeat. There are softwares that can work with Compeat which can eliminate 90% of the data entry for AP teams. Review collected by and hosted on G2.com.
Reporting isn't that great with Compeat, you can make it work, but if they could improve this field for financial reporting, it would be incredibly helpful. Review collected by and hosted on G2.com.
R365 is a one-stop shop; accounting, HR, scheduling, budgeting, AP processing, the works! R365 has been a diverse tool for our multi-concept restaurant group. The P&L vs. Budget reporting is easy to navigate and control exactly how you'd like to see your restaurant numbers. Review collected by and hosted on G2.com.
The system will require a good amount of groundwork and data entry to produce the automated figures you want to see. Review collected by and hosted on G2.com.
We use Compeat for inventory management at my job. Overall, i do enjoy compeat. It is very organized and easy to enter & review all inventory. Review collected by and hosted on G2.com.
Compeat is not compatable on Mac Book computers. Review collected by and hosted on G2.com.
We have been using Restaurant365 for less than 6 months, but we are excited that this software was able to replace 3 other platforms (Accounting Software, Bill Payment Solution, and our Back Office Management). The integration process was more successful with this software than with others in the past because the R365 Team is staffed with individuals that have restaurant experience and understand our basic operations and needs. We love that the software is catered to our industry and has streamlined several of our processes. Their support center and learning academy are great tools that can assist with questions on the fly, or a ticket can be submitted for review. Most of our tickets have been resolved in less than 24 hours. Review collected by and hosted on G2.com.
The overall views of data can be redundant or basic so it's sometimes hard to tell what screen you are looking at, but with time, users become familiar. As we get more familiar with the system we may be able to build Dashboards that are more helpful to the users that are not as acclimated with the system. We wish there was a more detailed Audit Trail for certain transactions so we can track edits and coach our team when mistakes are made. We can only currently see the last person that modified. which isn't always helpful. Review collected by and hosted on G2.com.
I can keep multiple sets of books in one easy to use location and run reports individually or across entities with a few clicks.
The cloud based system allows me to log in from anywhere making my job easier.
The support team is top notch and responds quickly. They communicate well so you aren't left to wonder if they've forgotten about you. Most resolutions have occurred for me in as little as ten minutes but no more than a few hours.
The software itself is user friendly and easily learned. They have excellent training modules that are easy to follow.
User set up is easy and allows you to build roles in pieces so each user only has access to the things they actually need.
The on-boarding process was very smooth. The team was quick to answer questions and actually did most of the mapping for me. Consolidating 21 sets of books into one system could have been a nightmare but they stepped up to the challenge and got me through it. Review collected by and hosted on G2.com.
They do have a reporting functionality that allows for building custom reports however it is an additional module that requires an additional fee. Review collected by and hosted on G2.com.
I love how you have so many ways to search for accounting transactions and the ability to filter and export into the file format that you need. I also love the visibility of everything. We have several legal entities setup and you can view all of them or filter on what you need. We had Great Plains before and paid duplicate invoices because each legal entity had their own set of COA, Vendors, and Customers. You weren't able to catch mistakes as easily. Review collected by and hosted on G2.com.
The ability to customize reports, such as picking a custom date range. We work with several Franchises that have a different accounting period then us or require weekly sales reporting and the week start date is different. Review collected by and hosted on G2.com.
