Video Reviews
1,127 Responsive, formerly RFPIO Reviews
Overall Review Sentiment for Responsive, formerly RFPIO
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I like how easy Responsive is to use, the search feature with key words and how intuitive it is. Review collected by and hosted on G2.com.
The only thing that comes to mind is I wish my company was ready to implement the AI feature of Responsive! Review collected by and hosted on G2.com.
Responsive, formerly RFPIO is easy to use. We use it quite frequently within the organization I work for. I thoroughly enjoy it as you can save responses and answers to questions, along with documentation so you are not constantly searching for responses to clarifications you have already answered. It's a real time saver. Review collected by and hosted on G2.com.
I currently do not have any feedback for dislikes to Responsive, formerly RFPIO. My expierience with the platform has always been positive. Review collected by and hosted on G2.com.
Great place to centralize and collab on RFP or RFI responses. Same goes for a response library Review collected by and hosted on G2.com.
none at at this time, but i am just a user, not an admin. Review collected by and hosted on G2.com.
Responsive has a lot of great tools. It's packed with features. Review collected by and hosted on G2.com.
Not all features of Resposive area available with the base package. Many of them are paid add-ons. It can be very expensive to acquire the entire platform. Review collected by and hosted on G2.com.
RFPIO is user friendly and easy to use. The way we can store and use the Q/R have been an asset to our organization. As a SAAS product, the implementation was smooth. The customer support are reachable whenever we need them. We use RFPIO for all our RFP. Review collected by and hosted on G2.com.
Training the IA to help us answer needs time, but I assume that is the normal process if we want something reliable. Review collected by and hosted on G2.com.
The Responsive tool is used in 99% of my proposal management project. The Collections are organized with Tags which makes it easy to jump to different sections of the RFP and answer questions. The best feature is the grammarly and chat GPT functions, especially the passive to active interpretation. These help me ensure the response is complaint and responsive to the question. Also, sometimes I will need to revise the original response because the GPT interpretation was not what was meant. This is an awesome featureand easy to use with a click. Review collected by and hosted on G2.com.
At times the Reponsive tool, slows down if two people are in the same project. Review collected by and hosted on G2.com.
The ability to organize, review, and manage the content for responses is highly efficient. Filtering the searches by tags and helping my team find content by keywords has increased the quality of answers and the timeliness of draft completion, increasing the effectiveness and efficiency of my reviews. Importing and exporting the responses is simple, and the LookUp tool is a great add-on and was extremely easy to implement and integrate with our tech stack. I use these tools daily. Review collected by and hosted on G2.com.
Compared to how we used to respond to RFPs, I have nothing bad to say! Anytime we need support, the team is accommodating and responsive. Review collected by and hosted on G2.com.
That you can have all your content and RFPs in one place and you can track them in "intake" and "projects." I like the de-dupe feature in the Content Library, as well as the On Demand Review process (even though you have to adequately train the 'owners" before starting --it's not very intuitive). Review collected by and hosted on G2.com.
In the Content Library, you cannot click the back button on your browser and return to the spot you were working on. For example, when you are in "my work" and you read a comment, when you click into the Q&A Pair associated with it, you can't go "back" to the list. You have to start all over. That's time consuming and redundant. I have to have multiple tabs of Responsive open to work efficiently.
The translation function is tricky as well because you can only set it to one version of "English." You cannote use multiple variants unless you manually create tags. For example, English-Australia, English-Canada, English-UK. When you are a global company repsponding to RFPs in many different languages, the translation function is very limited. Someone has to do a lot of manual work to tag it all correctly.
It's great that you often introduce new features, but they always seem to have an add-on cost. Many would be nice to have but when your company's budget is already set for the year, it's impossible to get more money for the software. Review collected by and hosted on G2.com.
Responsive has been a wonderful addition to our team. We now manage nearly every aspect of the proposal process in Responsive, instead of having disjointed processes that include documents living on places like Teams, individual user's laptops, etc. We love that we have auditing capabilities to see where a response came from. We also use the AI which has been a fabulous tool for us. Customer support is always quick to assist as well. Review collected by and hosted on G2.com.
While there are some enhancements we would love to see in the future, we are very satisfied with Responsive and the roadmap. Review collected by and hosted on G2.com.
The content libary and the auto response function. Very easy to use and some nice Workshops of the customer services. Review collected by and hosted on G2.com.
Sometimes there are some hangs up and that sometimes tags and language tags disapear. Review collected by and hosted on G2.com.