The ability to task out questions and answers to other individuals across my company (or even external partners) really facilitates successful collaboration. I can make sure that certain teams (like marketing or security, for example) are routinely reviewing content that is old or in need of an update with a few clicks. I can identify which responses have received the most attention and determine why that is.
Things are always changing and so it's nice to have the product also being proactively engaged in outreach.
I also love how responsive the support and account teams have been. I am in sales and constantly on the phone, responding to questions and leading product calls. I understand the need for organization and responsiveness. I'm happy to say that my account manager works very closely with me to enable our success. She always answers my questions and will hop on a call to help me out when needed. Review collected by and hosted on G2.com.
I do wish the uploading process had an undo button. Having said that, any time I've had product feedback, the RFP 360 team has been very interested in hearing my opinions and have even offered to loop me in for further ideas. The product has changed remarkably in the 1.5 years that I've used it, so very little for me to complain about. Review collected by and hosted on G2.com.
Video Reviews
Responsive is perfect!
RFP 360 has helped to level playing the field!
1,126 out of 1,127 Total Reviews for Responsive, formerly RFPIO
Overall Review Sentiment for Responsive, formerly RFPIO
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Responsive (formerly RFPIO) is a very convenient and intuitive tool. It is easy to use and it provides an array of features to help and smooth our work. I have been using it on a daily basis due to the high volume of RFPs/RFIs and don't want to imagine this work without Responsive (formerly RFPIO).
I am also pleasantly surprised by the level of knowledge any customer support person has. The Team is always available and they can quickly spot the challenge I am facing and give the reason why. Review collected by and hosted on G2.com.
So far, 5 months later, nothing to dislike. Review collected by and hosted on G2.com.
We purchased only the library and it's fantastic to have all of our content searchable, in a google-like way. It's also easy to use, intuitive searching features. We formerly had documents scattered throughout our drives and no one could find anything and we continually reinvented the wheel.
Our customer support rep Maddie was fantastic. Review collected by and hosted on G2.com.
The cost - it's not an inexpensive product (library only) but it's worth it. we use Responsive nearly every day for our proposals. Review collected by and hosted on G2.com.
Its best feature is its powerful functionality for importing and working with Excel spreadsheets and Word documents to generate RFP question sets. It makes what could be a very slow and cumbersome process streamlined and relatively easy, with practice. Review collected by and hosted on G2.com.
Over time, duplicate questions and answers make their way into the repository and when I am cleaning them up there is no way to flag a question or answer duplicate as 'ignore' for the duration of my deduplication session. This is frustrating as there are always questions or answers that do not need to be deduplicated e.g., a similar answer for two differently tagged products, and they still show as needing deduplication in the results list and I have to manually skip past them. A way to hide a question or answer from the list whilst working on them would be brilliant. Review collected by and hosted on G2.com.
The content library and collaborative option (multiple people working on the same project doc at the same time). There have been recent improvements made to the tool where the quality of the answer recommendations have been improved. The tool also offers an additional AI-related features. Review collected by and hosted on G2.com.
While the tool works quite well when one uploads excel files, one may face issues if they upload excels with macros. Additionaly, there have been some issues when it comes to uploading files in WORD or PDF formats (we have been working with the Responsive team to get this issue solved). Review collected by and hosted on G2.com.
the tool has been a huge timesaver for us, easy compliance matrices, starter content for writers. It has definitely provided a more efficient less stressful approach to writing proposals. Review collected by and hosted on G2.com.
i would like a voice driven capability- example: upload file xyz from my downloaded files folder, analyze the file and find me representative past performance that we have and which partners we used for similar efforts.
Also, a way for us to rank partners Review collected by and hosted on G2.com.
- Simple interface
- Powerful editing tools
- Content library segmentation, authors and ownership are easy and effective
- Convenient content review tools
- Helpful staff / customer support Review collected by and hosted on G2.com.
- Has trouble with complexly formatted RFI documents. Mapping the RFI into the system to prepare your response can be very tricky and time-consuming. I'm not sure that any competitor has solved this though. It's largely a function of the illogical formatting that is used by clients in the build-out of these assessment tools. Review collected by and hosted on G2.com.
The best part of RFPio is the ability to collaborate in real-time with other users at the company. It allows SMEs from across the nation or even the globe to bring the best answers together. And... those answers can be inputted directly in a live answer library that everyone can use.
If that wasn't enough, the user interface is clean and easy to navigate. This truly is the new age of RFPs and has revolutionized how our company tackles proposals. Review collected by and hosted on G2.com.
Any user would be hard-pressed to find anything to dislike about this product. After two years of using it, I can't think of any downfalls. Review collected by and hosted on G2.com.
This is a great tool that enables me to quickly complete my projects and to easily identify the right answers for my RFP questions
It is versatile, has a really nice touch and feel, Review collected by and hosted on G2.com.
I am looking forward to see how the Library Information is curated and well kept.
Being a replacement for Qvidian, the previously tool used, I would like to have more autonomous and AI embedded features that would make my work faster and flawless. Review collected by and hosted on G2.com.
It is the protocol for any organization to have a certified vendors with certified security compliance. This will be provided by vendor security team or pre-sales team who will be connecting to their clients or often called as leads. Review collected by and hosted on G2.com.
while I do not see any downside to RFPIO, they can reduce no of screen or pages to create one ticket. Review collected by and hosted on G2.com.
