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Resolve
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Resolve Reviews & Product Details

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Resolve Overview

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What is Resolve?

Resolve allows b2b manufacturers & wholesalers to get paid upfront - while their business customers can pay in 30, 60, or 90 days. We're a complete net terms and credit management solution. Resolve at its core improves traditional and cumbersome b2b payments. We facilitate deferred payments between businesses, but in a way that benefits both businesses. This deferred payment is commonly referred to as ‘net terms’ in many industries, and it describes a payment delay of 30, 60, or 90 days that has come to be expected by business customers. The issue for the business seller is that they are required to act like a bank. They need to give short-term credit to their customers and ‘float’ these net terms invoice payments. Resolve takes care of every aspect of a business being able to offer net terms as a payment option. We solve for the credit checking process, provide invoice financing, automate accounts receivable processes, and speed up payments processing. Resolve enables b2b deferred payments through our end-to-end and embedded ‘credit billing’ solution. This refers to Resolve’s integration with an existing financial tech stack to automate and streamline all of the tasks associated with offering net terms. The results are simpler net terms that increase our customer’s cash flow and b2b sales, while reducing their financial risk and accounts receivable resourcing needs.

Resolve Details
Discussions
Resolve Community
Languages Supported
English
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Product Description

When merchants utilize Resolve’s net terms management, they can extend net terms offerings (30, 60, or 90 days) to their customers. Resolve’s Advance Pay means merchants get paid almost immediately (in 1-2 business days). Risk to the merchant is dramatically reduced, depending on the credit check via Resolve’s Smart Credit Engine a merchant can receive an advance rate of 50%, 75%, or 90% of their customer’s invoice.

Seller Details
Seller
Resolve
HQ Location
San Francisco, US
Twitter
@resolvepay
308 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Erik B.
EB
Overview Provided by:
Erik Bartz

Recent Resolve Reviews

RH
Raziel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for reducing AR risk!"
The quick cash advances for invoices is very helpful. The weekly emails they send to customers make it easy so that you don't have to reach out to ...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent solution for accounts receivable and cash flow management"
Resolve makes it easy to open risk free lines of credit for all of your customers. Especially helpful for high growth companies that need revenue f...
Read more
Josh C.
JC
Josh C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Exceptional Company to Work With"
Resolve provides a simple alternative for offering new and existing customers Net terms without exposing us to unnecessary financial risk or undert...
Read more
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Resolve Media

Resolve Demo - Advance Pay
Resolve will advance pay up to 90% on invoices from your approved customers. Speeding up cash flow will transform the financial health of your business.
Resolve Demo - Smart Credit Engine
Resolve’s Smart Credit Engine for assessment and decisioning of your customer’s net terms and credit line.
Resolve Demo - Payments Portal
Resolve’s Payments Portal for receiving your customer’s payments by ACH, Check, or Credit Card.
Resolve Demo - Payment Chaser
Resolve’s Payment Chaser for late invoice reminders and collections activities.
Resolve Demo - A/R Dashboard
You can manage customer terms, view accounts receivable activity, and manage, collect, and access capital
Resolve Demo - Merchant Account Summary
You can view your merchant account summary via this dashboard
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Have you used Resolve before?
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12 Resolve Reviews

5.0 out of 5
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12 Resolve Reviews
5.0 out of 5
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RH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Resolve?

The quick cash advances for invoices is very helpful. The weekly emails they send to customers make it easy so that you don't have to reach out to customers. They respond to messages within the hour and help you with any questions or concerns. The flexibility of net 30, 60 and even 90 is great for customers who prefer longer net terms. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

The late fees can be annoying to manage for customers if there is an issue with checks getting lost, but the pros outweigh the cons by a lot! Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

The problem of having customers pay. Since you're receiving an advance for half of the invoice know or more, it helps if you're having cash flow problems. Review collected by and hosted on G2.com.

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Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

Resolve makes it easy to open risk free lines of credit for all of your customers. Especially helpful for high growth companies that need revenue from sales to deliver their product or service. The product team is very responsive and continually building new features to improve the platform. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

The cost of capital is a bit higher than traditional factoring but the flexibility experience for our customers makes it worth while. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

The biggest problem they solve for us is cash flow management. Allowing us to access revenue from sales within a couple days while our customer still gets Net terms. Review collected by and hosted on G2.com.

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Josh C.
JC
Director Sales and Marketing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Resolve?

Resolve provides a simple alternative for offering new and existing customers Net terms without exposing us to unnecessary financial risk or undertaking the hassle of conducting our own credit checks. This has made it easier for our team to sell and win new business. The customer support is also exceptional. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I have no complaints or problems with the Resolve platform. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Before Resolve, we were offering customers net terms directly, or simply requiring 100% prepayment. We're now able to focus on selling, rather than negotiating over payment terms. Review collected by and hosted on G2.com.

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MG
Office Manager / Customer Service
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

Since Day 1, the Resolve Team has kept a very open dialogue with us. They are very receptive to any feedback we provide and made improvements to the Portal for ease of use. By far the best thing about the company is their communication. They are quick to respond to any inquiries and partner with us to solve issues that may arise. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I can't say there is anything I don't like. The Resolve Portal continues to improve and provide more features for ease of use. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

We are able to increase lines of credit with current and new customers which then allows us to take on larger projects. Review collected by and hosted on G2.com.

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Kristin N.
KN
Special Order Sales & Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

We really enjoy how involved Resolve is when assisting customers and getting them approved for credit terms. This allows our company to grow in revenue. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

There is not much to dislike. The only request would be to have access to more critical data through the Resolve dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

Resolve is a great credit terms company. They provide excellent customer support and are always ready to help our Admin team and our customers when needed. The process of integration and approving customers for credit is simple and easy to do. I highly recommend using Resolve! Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Recently, the main problem we solved with Resolve is allowing higher credit limits for larger companies we work with. I have realized Resolve is very understanding and helpful! Review collected by and hosted on G2.com.

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Verified User in Furniture
UF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

The interface is extremely user-friendly and is easy to train both new team members and customers on. Their customer success team is always eager to help and extremely responsive to all inquiries. They also take our feedback seriously when looking to make improvements to the app and to processes. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

At times the updates can make information hard to find as it will move around their exact location in the app. However, in our 3+ years using Resolve they have gotten a lot better about alerting us of the changes ahead of time. We've seen great improvements here! Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Resolve has allowed us to offer flexible payment options to B2B customers, something we previously had not been able to do. Working with Resolve allowed us to onboard additional clients and close more sales. Review collected by and hosted on G2.com.

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Ryan L.
RL
Chief Financial Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

Ease of use and great customer service. Overall we could not be happier Review collected by and hosted on G2.com.

What do you dislike about Resolve?

more automation with uploading invoices and receiving payment information Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Credit for customers without using our cash. Review collected by and hosted on G2.com.

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NH
Accounts Payable
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Resolve?

The best thing is it helps with money flow and collections. It sends weekly statements to customers to ensure payment will be made on time. Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I think if it had an option to change amount of invoice if it was sent in same day. Fix edit button to be able to edit the whole invoice not just a section of it. Review collected by and hosted on G2.com.

Recommendations to others considering Resolve:

A great company is always there if I have any questions or concerns. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

The benefits are the money flow and collections. It works wonders. Our money flow is more consistent with using resolve. Review collected by and hosted on G2.com.

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Eric K.
EK
P
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

This platform is so easy to set up and use. It enables our marketing consulting firm to offer extended payment terms on professional services (which is rare). Review collected by and hosted on G2.com.

What do you dislike about Resolve?

Nothing. This is a great tool we often recommend to our clients. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

No problems. Winning competitive deals because we offer Resolve and competitors don't. Review collected by and hosted on G2.com.

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Amber K.
AK
Inside Sales Rep
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Resolve?

Resolve offers an easy-to-use interface and excellent communication! Review collected by and hosted on G2.com.

What do you dislike about Resolve?

I have no complaints about Resolve. It has been a great experience working with them so far. Review collected by and hosted on G2.com.

What problems is Resolve solving and how is that benefiting you?

Resolve allows us to streamline our operations by managing and collecting on customer accounts. It is one less thing for our small staff to have to worry about. Review collected by and hosted on G2.com.

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