The payment portal has been useful as well as the connection to the outlook account. Review collected by and hosted on G2.com.
This may be unique to our use but not being able to save the Lease matrix makes it very difficult to correct after saving. We must start from the beginning if there is a mistake. Definitely time consuming. Review collected by and hosted on G2.com.
278 out of 279 Total Reviews for ResMan
Overall Review Sentiment for ResMan
Log in to view review sentiment.
I love the ease of access, I know where to navigate too and if I dont it is pretty easy to find. The support and the monthly calls with our case manager are amazing, yall go above and beyond to help our team, and while I am sure there are many others, Sierra, Beth and Carlos are some of our special people with Resman. Review collected by and hosted on G2.com.
The knowledge of the CSR's however they have done huge improvement over the years and they are getting much much better, used to it would take several days to get a resolution and now its a matter of minutes or hours, huge improvement ! Review collected by and hosted on G2.com.
The staff at Resman always are so willing to help us with any issues we run into. The system is so user friendly and makes work a lot easier. Adding new features and including Apartment Dynamics in helping design those new additions has been really nice. Especially so we can give our inputs from a management conmpany stand point. Plaid is the best integration that's been implemented! From the Accounting side it makes my life so much easier. Even through it's flaws, Caroline and the Resman team helped us to better Plaid! Review collected by and hosted on G2.com.
When I'm working on multiple tabs, I'll set my date range and property to one thing and on another broswer I'll have a different property and different date range. If you save or update that page it changes the property and my dates that you had set. This is very frustrating having to go back and adjust my dates and property each time I save or reload the page. Review collected by and hosted on G2.com.
ResMan is very user friendly and has a lot of built in capability to increase the effeiciency of work with payables. I love that ResMan keeps a personal connecion with their clients. You never feel like you are abother when there is a question or issue that you need help with. Someone at ResMan is always willing to help even if all you need is to talk out the process. Review collected by and hosted on G2.com.
The only thing I can add here is that HUD Voucher Creation can be very slow some months. Review collected by and hosted on G2.com.
The fact that most functions are so user friendly and you can manage how you want your workflow to be. for example Board Room is so easy to manage and I love the Lead tab Functions. Makes my work flow so much easier to notate and manage! Review collected by and hosted on G2.com.
Exporting only to Microsoft products like Excel. This is also based on personal preference, because I like to use google Docs and Google sheets but it would be nice if i were to be able to export reports to my google sheets account. Review collected by and hosted on G2.com.
ResMan is extremely user friendly and intuitive to use. It has allowed us to keep the same workforce while expanding our business because of how much time we are able to save by using all the ResMan tools. We are able to complete bank reconciliations within minutes, run report batches customized to client's needs, and overall complete all the leasing and accounting steps with efficiency. Review collected by and hosted on G2.com.
I have yet to find a downside to using ResMan Review collected by and hosted on G2.com.
I just recently am to to Resman, it is extremly user friendly. I have been in property management for 32 years and this is the best management sytem I have worked on. I like how everything I need for my daily business is right in front of me. Review collected by and hosted on G2.com.
I have not found a down size to Resman !! Review collected by and hosted on G2.com.
The user interface is intuitive and easy to use for the onsite teams. Customer is support is awesome. The integrations work very well and are easy to implement. Review collected by and hosted on G2.com.
I'd like to see more options for the permissions that help us limit what onsite teams can do without taking everything away from them. Example, I don't want the onsite employees removing late fees but I need them to reverse inaccurate charges. I have to take their ability to reverse or edit items to take away their abiity remove late fees. Review collected by and hosted on G2.com.
Resman is easy to navigate, making easy for new users toget started.
Dashboard offers a quick and clear view of operations. Highly customizable to fit the needs of the property. Strong in built in reports. Resman is a great solutio for property managrs looking for a comprehensive tool. Ease of use, integrations, and scalability male it a solid choice for property management. Review collected by and hosted on G2.com.
Pricing can be higher compared to other property management software. Review collected by and hosted on G2.com.
I love the fact that you can fix anything! Its so simple to use and so easy to learn and teach new employees as well. Review collected by and hosted on G2.com.
To be honest, there is not much to dislike! A couple of things I would change are below:
1) When you pull the new prospect report I would love a way to factor out lost and leased, so you are only looking at proper leads to contact.
2) I wish the make-ready board was a bit more customizeable. Review collected by and hosted on G2.com.
I love how easy it is to find everything. When my company tells me to pull a report with out direction on how to pull the report i can easily figure out what they are needing and send it to them quickly. Review collected by and hosted on G2.com.
At time time nothing. If there is something i need in resman then i submit a ticket to resman and normally its added or they tell me how to get the same information a different way or location. Review collected by and hosted on G2.com.
