Resman is a user friendly system that we were able to adjust to in a very short amount of time. Everything is on this database and it integrates so seamlessly with other software. It is very easy to contact customer support for any issues you might have, which has been very few over these last few years. Review collected by and hosted on G2.com.
The only issue was the search bar change made recently that no longer fills in automatically. When you deal with such a high number of residents and vendors it is easy to forget names over the years. Having to type in specifically what you're searching for can be rough on the brain. Review collected by and hosted on G2.com.
292 out of 293 Total Reviews for ResMan
Overall Review Sentiment for ResMan
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It is a friendly, efficient, and powerful tool for property management; it makes a difference in saving me considerable amounts of time and effort. It also works for any stage of the Renting process ( prospecting, Application, Leasing, residents, Collecting rent). I use it every single day, and it is perfectly integrated to the maintenance software. The Training to use it was simple, so it was also easy to implement Review collected by and hosted on G2.com.
The software never fails. However, I would like to see more fast answers from customer support Review collected by and hosted on G2.com.
ResMan is extremely user friendly and intuitive to use. It has allowed us to keep the same workforce while expanding our business because of how much time we are able to save by using all the ResMan tools. We are able to complete bank reconciliations within minutes, run report batches customized to client's needs, and overall complete all the leasing and accounting steps with efficiency. Review collected by and hosted on G2.com.
I have yet to find a downside to using ResMan Review collected by and hosted on G2.com.
I love the ease of access, I know where to navigate too and if I dont it is pretty easy to find. The support and the monthly calls with our case manager are amazing, yall go above and beyond to help our team, and while I am sure there are many others, Sierra, Beth and Carlos are some of our special people with Resman. Review collected by and hosted on G2.com.
The knowledge of the CSR's however they have done huge improvement over the years and they are getting much much better, used to it would take several days to get a resolution and now its a matter of minutes or hours, huge improvement ! Review collected by and hosted on G2.com.
I love the boardroom section. It makes it easier to look up property data at a glance and is easy to understand especially for those who are new to the software. Review collected by and hosted on G2.com.
I don't like how sometimes it takes long to load something when I search it up even though my internet connection is secure. Review collected by and hosted on G2.com.
The staff at Resman always are so willing to help us with any issues we run into. The system is so user friendly and makes work a lot easier. Adding new features and including Apartment Dynamics in helping design those new additions has been really nice. Especially so we can give our inputs from a management conmpany stand point. Plaid is the best integration that's been implemented! From the Accounting side it makes my life so much easier. Even through it's flaws, Caroline and the Resman team helped us to better Plaid! Review collected by and hosted on G2.com.
When I'm working on multiple tabs, I'll set my date range and property to one thing and on another broswer I'll have a different property and different date range. If you save or update that page it changes the property and my dates that you had set. This is very frustrating having to go back and adjust my dates and property each time I save or reload the page. Review collected by and hosted on G2.com.
It is very intuitive and easy to learn. I do not ever struggle to find reports that I need or export reports for presentations. Review collected by and hosted on G2.com.
I just wish that the mobile version was better. Review collected by and hosted on G2.com.
ResMan is very user friendly and has a lot of built in capability to increase the effeiciency of work with payables. I love that ResMan keeps a personal connecion with their clients. You never feel like you are abother when there is a question or issue that you need help with. Someone at ResMan is always willing to help even if all you need is to talk out the process. Review collected by and hosted on G2.com.
The only thing I can add here is that HUD Voucher Creation can be very slow some months. Review collected by and hosted on G2.com.
I like the user friendly features. You are able to find what you need quickly and if you are having a hard time then the help center is there. Review collected by and hosted on G2.com.
When disabling online payments for residents it also does not allow management to process payments through resman payments. Review collected by and hosted on G2.com.
User friendly. This is the best software I've used for property management. Review collected by and hosted on G2.com.
There's only 2 things I wish were different but can you really get everything you wish?
1. When putting in a prospect a requirement is to put in there address but most people calling do not want to give you that information yet. It kinda scares them away.
2. If you don't use the system for more than 5 minutes, it logs you out. I wish it lasts longer before I get logged out. Review collected by and hosted on G2.com.
What I like most about ResMan is that the softwear won't let you make a mistake. If everything is not completed correct it won't let you move on to the next step. Easy shortcuts that makes the process quick and convenient. Review collected by and hosted on G2.com.
I really don't have any dislike about Resman. Review collected by and hosted on G2.com.
