ResellerRatings Features
What are the features of ResellerRatings?
Consumer Intelligence
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis
Reporting
- Corporate Reporting
- Dashboard
In-House Management
- Team Workflow
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ResellerRatings Categories on G2
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Consumer Intelligence
Customer Feedback | Provides a forum for customers to give feedback and data storage for company analysis. This feature was mentioned in 21 ResellerRatings reviews. | 87% (Based on 21 reviews) | |
Competitive Intelligence | As reported in 17 ResellerRatings reviews. Allows users to get real-time information on competitors performance and reputation. | 84% (Based on 17 reviews) | |
Sentiment Analysis | Based on 17 ResellerRatings reviews. Gives users greater visibility into the how feel and respond to reputation gaining tactics. | 85% (Based on 17 reviews) |
Reporting
Corporate Reporting | As reported in 16 ResellerRatings reviews. Helps monitor the overall performance of marketing efforts and brand establishment. | 86% (Based on 16 reviews) | |
Dashboard | Provides a centralized hub and management tools for all data points related to online reputation. 19 reviewers of ResellerRatings have provided feedback on this feature. | 82% (Based on 19 reviews) |
Media Monitoring
Digital Media Monitoring | Helps manage ad messaging and measures the full impact of digital advertising campaigns. | Not enough data |
In-House Management
Employee Performance | Gives visibility into employee performance and each individual's impact on reputation initiatives. | Not enough data | |
Team Workflow | Based on 13 ResellerRatings reviews. Helps establish a workflow that allows team members to communicate effectively and collaboratively. | 83% (Based on 13 reviews) |
Collection
Authentification | Provide multiple methods of user authentication such as social media accounts. | Not enough data | |
Review Forms | Generate review forms and questionnaires to gather feedback from users. | Not enough data | |
Personalization | Ability to personalize review forms and questionnaires based on user type. | Not enough data | |
Engagement | Allow users to share, like/dislike, and comment on reviews. | Not enough data | |
Community Q&A | Consumers can ask questions about products and request feedback from peers. | Not enough data |
Moderation
Reviewer Validation | Checks to ensure the reviewers are real people who used the products. | Not enough data | |
Response Types | Evaluate consumer feedback to ensure that it's authentic and relevant. | Not enough data | |
Legal Agreements | Define and implement terms and conditions for privacy, copyright, or intellectual property. | Not enough data |
Use Cases
E-commerce | Reviews can be collected directly from e-commerce platforms or online stores. | Not enough data | |
Retail | Reviews can be distributed across multiple channels (online, in store, etc.). | Not enough data | |
Customer Service | Allow consumers to provide feedback while interacting with customer service representatives. | Not enough data |
Administration
Incentives | Provide incentives for reviewers, such as coupons and gift cards. | Not enough data | |
Syndication | Manage syndication to distribute reviews across multiple channels. | Not enough data | |
Insights | Analyze data points such as page views, average rating, or consumer sentiment. | Not enough data | |
Content | Support multiple types of user generated content such as text, video, or photos. | Not enough data |
Display Options
Badges | Generate multiple types of badges based on user ratings. | Not enough data | |
Widgets | Create reviews widgets that can be embedded on websites and online stores. | Not enough data | |
Integration & APIs | Provide APIs or direct integration with e-commerce software and website builders. | Not enough data | |
Marketing | Manage marketing campaigns, as well as SEO, SERP, and A/B testing. | Not enough data |
