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Reply Reviews & Product Details - Page 7

Reply Overview

What is Reply?

Reply is a sales engagement platform that empowers your sales team with AI-powered tools to automate sales outreach, generate leads, and close more deals. From building verified lead lists to crafting personalized sequences and responses, Reply simplifies sales engagement and streamlines your sales process. Trusted by over 3,000 businesses, Reply offers: - Cold outreach tools that help find new prospects, engage them through multiple channels (emails and follow-ups, LinkedIn touchpoints, WhatsApp, SMS, calls, or connect any other channel to a sequence via Zapier) all combined in dynamic, conditional sequences. - AI SDR Agents aimed at booking more meetings by intelligently automating sales outreach, from finding prospects to handling responses. - Reply AI Chat - the first sales-trained AI chat with video avatars to capture website visitors and turn them into hot leads and booked meetings right within the chat window. Email Deliverability Suite which helps Reply users maintain the highest market deliverability rates by providing email health features such as SPF, DKIM, DMARC, and MX monitoring, along with custom tracking domains and email warm-ups via Mailtoaster.ai. - The Reply.io’s Agency Growth Hub offers tailored solutions for sales and lead generation agencies, simplifying sales outreach and client management. It includes an API to build custom integrations and workflows, an agency dashboard, bulk mailbox imports, and a sales experts marketplace. One of the Top 50 Sales Products for 2024 on G2, Reply is recognized for its market-leading customer success/support services and trusted by over 2,500 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe.

Reply Details
Discussions
Reply Community
Languages Supported
English, Ukrainian
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Product Description

Sales automation software that puts your outreach on autopilot, while still making each communication personal.

How do you position yourself against your competitors?

1. AI-assisted sales engagement process from A to Z.
2. The biggest number of automated communication channels on one platform.
3. All-in-one solution offering a B2B database, deliverability features, AI email assistant, meeting booking service, CRM integrations, and analytics.
4. Custom-built for mid-market sales teams and sales agencies.
5. Top-notch CS and support services with 2 min response time in live chat.


Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,893 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Description

Reply.io is a cloud-based platform that specializes in email warm-up services. It helps businesses improve their email deliverability by gradually increasing the sending reputation of their email accounts. This is achieved through automated interactions, such as sending and receiving emails, which simulate real engagement. The service is designed to minimize the risk of emails being marked as spam, ensuring that important communications reach their intended recipients effectively. For more information, visit their website at https://reply.io/email-warmup.


Elen U.
EU
Overview Provided by:

Recent Reply Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"BEEN GREAT FOR MY MULTIPLE SENDING EMAIL AND LinkedIn MESSAGES"
Great support - convenient for my work being in Business development
Маргарита .
М
Маргарита .Mid-Market (51-1000 emp.)
5.0 out of 5
"Reply is very useful for leadgen processes. It convenient tool that has many functions"
A lot of tools for automation and simplification
Angelina E.
AE
Angelina E.Enterprise (> 1000 emp.)
5.0 out of 5
"Game-Changer for Streamlining Outreach Efforts"
I’ve been using Reply.io for a while now, and it’s honestly been a game-changer for my outreach efforts. The platform is super user-friendly and he...
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Reply Media

Reply Demo - Reply.io
Generate leads via multichannel sequences with unlimited mailboxes, convert website traffic into booked meetings, or hire AI SDR Agents to handle it for you – all within Reply.
Reply Demo - Multichannel outreach
Automate cold outreach across multiple channels—emails and follow-ups, LinkedIn touchpoints, WhatsApp, SMS, calls, or any other channel via Zapier integration—all combined in dynamic, conditional sequences. These sequences adapt based on recipient behavior and available data , ensuring personaliz...
Reply Demo - AI SDR
Book more meetings by automating sales outreach, from finding prospects to handling responses.
Reply Demo - Email deliverability kit
Ensure your emails reach the right people with our Email Deliverability Kit
Reply Demo - Reply AI Chat
Capture website visitors and turn them into hot leads and booked meetings right within the chat
Reply Demo - AI-personalization
Stand out with AI-driven personalization. Automatically tailor your emails to each prospect, boosting engagement and response rates.
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Have you used Reply before?
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Video Reviews

1,400 Reply Reviews

4.6 out of 5
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1,400 Reply Reviews
4.6 out of 5
1,400 Reply Reviews
4.6 out of 5

Reply Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ReplyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sebastian S.
SS
Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

My favorite for sure is the software, its got a different feel than instantly.io, smartlead.ai and 5 other cold email tools I have used. The interface responds in seconds and setting up a campaign took a couple minutes. Lastly, everything you need is easy to access and makes sense. Within a couple minutes of signing up I understood the platform. Almost forgot, it also can create AI personalized first lines and even personalize the whole email. Review collected by and hosted on G2.com.

What do you dislike about Reply?

When you want to signup in the platform you have to ask customer support to give you the option to signup for a monthly plan. Otherwise it just allows annual plans. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Automating cold email outreach, easy to create personalized first lines without doing it in another program and the warmup is cool but I havent used it. Review collected by and hosted on G2.com.

Julia L.
JL
Business Development Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

I've been in business development for over 3 years and tried a bunch of sales tools. In my opinion, Reply is one of the best choices when it comes to integration setup, platform cost, and people behind.

Couldn't recommend more to anyone who's looking to automate their outreach. And do not worry if you're not familiar with it. If you get stuck with, there's always someone from the Reply team to support you with the correct setup! Review collected by and hosted on G2.com.

What do you dislike about Reply?

It would be great for admins to have more options related to their team members' activity management (like scheduling campaigns for another team member). Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It helps to solve the problem of fast and efficient outreach. Review collected by and hosted on G2.com.

Lila K.
LK
Director, Sales Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reply?

Reply.io is an outstanding platform with a user-friendly interface that makes it easy to navigate and set up campaigns, even for those who are not technically inclined. The platform offers a wide range of templates and customization options that enable users to tailor their emails to their target audience, resulting in more engaging and effective campaigns.

One feature that sets Reply.io apart is its inbox feature for each campaign, which ensures that sales development representatives (SDRs) never miss a prospect's response. This feature saves valuable time and ensures that no opportunities are missed.

Lastly, the customer support team at Reply.io is second to none. They are knowledgeable and responsive, always willing to help navigate any issues that may arise. Their insights and advice have been invaluable in improving my campaigns and achieving better results.

Overall, I highly recommend Reply.io to anyone looking for a reliable and effective email prospecting tool for SDR's or sales. The platform's ease of use, automation features, and excellent customer support make it an exceptional choice for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Reply?

It would be great to have a feature that allows you to start a campaign on a specific day of the month. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply.io has helped us automate and streamline our prospecting communication processes and increase our outreach capabilities. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reply?

Reply.io has significantly improved our outreach process, making it more efficient and effective. The platform's automation features and user-friendly interface have led to higher response rates and better engagement with our audience. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Reply?

There are often errors that are confusing, and sometimes it's slow to upload. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply.io is solving the problem of manual and time-consuming outreach by automating the entire process. This automation allows us to reach a larger audience more efficiently while maintaining personalized communication. The platform's analytics also provide valuable insights, helping us optimize our campaigns for better engagement and higher response rates. Overall, it’s saving us time and boosting our outreach effectiveness, leading to more productive interactions and results. Review collected by and hosted on G2.com.

Kasey M.
KM
Content Producer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Support Team is Fast with their Reponses! Super helpful and detailed. If your answers are not clear on chat, they're willing to email and even get on the phone! Review collected by and hosted on G2.com.

What do you dislike about Reply?

I wish the plans were more clearly outlines with their functionalities! Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It's making my work as an agency owner so much easier in obtaining cold leads! Review collected by and hosted on G2.com.

Ivan M.
IM
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Really easy to use, clear and userfriendy interface, comfortable sequences management. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Would be great top set the specifc priority of the sequences. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

I've been using Reply since 2018 and it always help me with cold outreach of potential clients, and it is my main chanel of sales. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

One of the things I appreciate the most about Reply.io is how user-friendly it is, even for teams with limited digital skills. The platform is intuitive, making it easy to navigate and set up campaigns without needing a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Reply?

One area for improvement is how the platform handles blocked emails. It can be difficult to know when an email is blocked and what steps to take to resolve it, which can negatively impact campaign results. Clearer notifications and instructions would be really helpful. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply.io helps automate email sequences, eliminating the need for manual follow-ups with contacts who haven't responded. This saves a lot of time and ensures that no potential leads or clients are missed, allowing for more efficient and streamlined communication. Review collected by and hosted on G2.com.

Yaroslav C.
YC
Account Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

I'm using Reply for my outreach campaigns and this tool is one of the most robust and reliable that I've used. Sometimes some little problem can occur, but here is where their amazing support helps. I'm happy with the results, and can definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Reply?

User Interface sometimes feels a bit overwhelming as the tool has a lot of features, so I hope they can sort that out in time. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It automates my email and linkedin outreach. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Simplicity of use and customer support. Very straightforrward -- can go from zero to running it within a day. Team is very responsive when questions or issues arise. Review collected by and hosted on G2.com.

What do you dislike about Reply?

I had previously had issues with LinkedIn integration, but the team has worked to improve this functionality over the last few months. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

There would be no easy way (short of an Excel spreadsheet) to do what I'm doing at scale. We send over a hundred emails a month, so tracking follow-ups, etc. would not be an easy task without Reply's automation tools. Review collected by and hosted on G2.com.

Angelika I.
AI
Chief Revenue Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Reply?

Replay could not exist without its support team, they are the best specialists I have ever met. They are ready to help with any question and respond very quickly.

In general, Replay has many different features to create for mail campaigns and LinkedIn or other platforms. This omnichannel approach makes the work much easier.

Compared to other email marketing tools, Replay offers many more features for less money) Review collected by and hosted on G2.com.

What do you dislike about Reply?

I haven't found any disadvantages, it's really a great tool! Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply solves my problems by making campaign management easier. It provides high-quality and detailed analytics and helps to track results.

Once again, the support team is ready to solve any questions or problems! Review collected by and hosted on G2.com.