Reply Reviews & Product Details - Page 4

Reply is a great tool to manage your email / outreach. It provides a relatively good UI that is easy to use and help you scale your cold email capabilities. I use the tool throughout the week and it makes my life a lot easier.

I am also the admin for my org and setting this up was quite seamless. Review collected by and hosted on G2.com.

Although a good tool, it is a bit annoying that for almost any incremental features, they ask you to pay extra. There were featues we asked about a few months ago that were free at competitors, and Reply told us we had to pay to get them, only to make them free a few weeks later when they realized that was not competitive Review collected by and hosted on G2.com.

A lot of tools for automation and simplification Review collected by and hosted on G2.com.

sometimes it works slow and i have to reload the pages Review collected by and hosted on G2.com.

Reply.io provides a seamless experience for managing email sequences and automating outreach.

The platform’s user-friendly interface makes it simple to set up personalized campaigns, while the detailed analytics help track engagement and improve performance over time.

Integration with CRM and other systems is smooth, which enhances productivity. Review collected by and hosted on G2.com.

Sometimes, the email deliverability can be affected, and it requires a bit of manual work to optimize for better inbox placement.

Additionally, there’s a slight learning curve when setting up more complex workflows for multichannel campaigns, though the support team is helpful. Review collected by and hosted on G2.com.

Reply is exactly what we were looking for when it comes to a multi-channel sales outreach and prospecting tool. With integrations for email, LinkedIn and the AI capabilities, it checked all the boxes for us! Support has been great as well! Wanted to get some additional branching logic and reached out to support and got an answer almost immediately along with the offer to assist with it.

Excited to continue to build on this platform!! Review collected by and hosted on G2.com.

Nothing at all at this point - so far I have not found anything that is lacking Review collected by and hosted on G2.com.

Reply.io has been a game-changer for my sales prospecting. It offers a highly competitive price considering its robust feature set, which made it an easy first choice after comparing other tools. Initially, I was looking for a solution to streamline sending marketing emails to large lists, and Reply exceeded my expectations. As automated outbound has gained traction in the sales community, I needed something that would help me stand out, and Reply's extensive feature offerings—such as call integration, WhatsApp, LinkedIn social selling, and Zapier integrations—have significantly boosted my outreach efforts and kept everything organized.

One of the best aspects of Reply is how seamlessly it updates my CRM via API, allowing me to track activities, observe, and report on account interactions effortlessly. The dedicated account manager and excellent customer support, including responsive follow-ups from the support bot, have also made my experience smooth and efficient. Moreover, the ongoing educational content, like webinars and relevant emails, is extremely valuable.

After using Reply for five years, I can confidently say that it continues to deliver, and I don't see myself switching anytime soon. Thank you, Reply! Review collected by and hosted on G2.com.

There isn't much to dislike about Reply.io, but there are a few areas that could use improvement. As an advanced user, I sometimes envision features that aren't yet available, though I appreciate that they make it easy to request new features. The platform offers a lot of flexibility, but occasionally, the user interface can be confusing—certain elements might not be labelled clearly or lack proper explanation, which can lead to spending time figuring out how to make even small changes. Thankfully, customer support is very responsive, which helps mitigate this issue.

Reply still gets a 10/10 from me Review collected by and hosted on G2.com.

Reply makes building complex automation sequences very easy. It allows us to utilize multiple outbound channels like LinkedIn, email, and phone calls. We can also be quite intricate with the sequence steps in case prospect info is missing or invalid. Review collected by and hosted on G2.com.

The tool can be buggy at times but it hasn't been prohibitive to overall use. Review collected by and hosted on G2.com.

It is really easy to upload the contacts into a new campaign. Also, it is very helpful, that you can integrate your Hubspot account with your Reply account. Like this you don´t have to do extra work to log every step you did on Reply. Sending out the emails has always worked for me without any problems and no worries. I also like that you can change individual emails within one campaign for specific people. The tool is also pretty self explaining and easy to use. Review collected by and hosted on G2.com.

Can´t think of anything that I dislike. It works as it should. Review collected by and hosted on G2.com.

I've been using Reply since 2021 and this is literally the best outreach app, as I tried many with the likes of Apollo, Snov, etc. -- these are limited, with complex UX/UI... I am not a marketing person nor the biz dev but I do it for capital raising purposes for my clients, when there is a need for a professional, humane outreach approach. The stats feature is clear and helpful. The customer support team is on another level -- always available and committed to help. Finally, this is a Ukraine-born product, which is crucial to support these days! Highly recommend! Review collected by and hosted on G2.com.

I would add an option to use personal emails like @gmail as sometimes there are needs for non-business tasks. Another idea is to add email generation, not just email validation. Review collected by and hosted on G2.com.

I like the multichannel capabilities and the interface.

It saves a lot of time with follow-up automation.

You also get AI-powered analytics, which is a nice touch. Review collected by and hosted on G2.com.

The cost might be a little steep for small businesses.

You need quite some time to learn the advanced features. Review collected by and hosted on G2.com.

The tool is very easy to use and comes with many nice additional features, which make our sales routine much easier. I really appreciate the quick assistance and willingness to resolve issues shown by the support agents, especially Andrii, who recently answered many questions from my team. The pricing for the solutions provided is also fair. Review collected by and hosted on G2.com.

Sometimes the system goes slow or loads the information not very fast. Review collected by and hosted on G2.com.