Reply Reviews & Product Details - Page 15

the email automation and the steps involved in it Review collected by and hosted on G2.com.

a few customisation options are missing like removing steps from a sequence, may be just a way of doing linkedin automation without emails being mandatory will be a plus Review collected by and hosted on G2.com.

We didn't use it after the trial, so I can't say much except the inbox feature is very buggy. Review collected by and hosted on G2.com.

A trial contract had a clause of conversion to a $6K annual license. We received no notification of this conversion. Despite not intending to use it and emailing them about it as soon as we realized, they didn't even reply to us. Review collected by and hosted on G2.com.

Having tried multiple other platforms, Reply is truly the best. Everything about the platform is great: from the clear and intuitive onboadring, to great customer support and product updates. Review collected by and hosted on G2.com.

I would really appreciate a non-profit discount program in the future, to recommend Reply.io as a donor outreach tool to my non-profit clients. Review collected by and hosted on G2.com.

User friendly and easy to use. We often use it to create and send personalised sequences. Review collected by and hosted on G2.com.

We always need to send specific email to specific persons. Review collected by and hosted on G2.com.

Great user-friendly interface

Excellent and responsive support

Seamless integration with HubSpot and other CRMs/tools

Easy and convenient sequence setup

Option for multichannel outreach (LinkedIn)

Great reporting system Review collected by and hosted on G2.com.

Sometimes both email and LinkedIn accounts automatically disconnect, anyway in such cases you will be notified right away Review collected by and hosted on G2.com.

The first thing that made me consider Reply is its package price, then I discovered features that help me to personalize messages for each prospect.

This is the first tool we implemented for outreach so I cannot tell about an ease to move from one tool to another. The usage is quite friendly so it took me very little time to learn a non-experienced SDR to use the instrument because of its auto-fill feature.

AI works well and sequences automatically stop when the lead replies, also it identifies positive, negative, and automatic replies.

The reply team contacts me constantly about my feedback and extension tool experience. Good bonus that they're mostly Ukrainians so we can speak our native language :) Review collected by and hosted on G2.com.

The Chrome extension is a good feature but at least once a day it doesn't work correctly, that is why you should reload it again and again until you get what you want.

Also sometimes it is hard to understand when email sending starts even if it is written that you have to wait up to 30 minutes if I remember correctly.

Information about replies in reports does not always match an actual reply number. Review collected by and hosted on G2.com.

Takes the hassle out of removing replies, opt outs and bounces.

Easy to filter you emails (far easier than Salesforce in my experience)

Customer service always reply on chat within 10 minutes if there's anything you don't know how to do. Review collected by and hosted on G2.com.

No complaints, so far so good. Would recommend. Review collected by and hosted on G2.com.

Our team found reply.io about 2 years ago because we were struggling with spam from using another mass emailing tool. Reply.io solved our spam issues with their throttling settings as well as their email warm up tool. We have been very happy with all cold outreach sends since them. Review collected by and hosted on G2.com.

The email inbox feature could be improved to get emails instantly and be treated as its own email inbox like gmail or freshdesk. Review collected by and hosted on G2.com.

The intuitive interface of Reply.io makes it easy to create and manage campaigns, and the analytics tools provide valuable insights to continuously optimize strategies. What I particularly appreciate is the ability to tailor specific messages for a higher response rate. Also the API is very powerful.

Furthermore, the customer service from Reply.io is excellent. Whenever I have questions or concerns, the support team is always quick and professional, giving me an additional sense of security.

Overall, I can wholeheartedly recommend Reply.io. It's an valuable tool for anyone looking to enhance their outreach strategies and communicate more effectively with their network." Review collected by and hosted on G2.com.

Currently you can trigger steps in "Zapier" to proceed a campaign, but we would prefer to see this feature also for "Make.com". Review collected by and hosted on G2.com.

Things I like:

Reply is easy to use, and the UX/UI is quite good.

Lots of settings that help to configure the campaign in the way our business needs.

The email quality check option helps to understand how good is email copy

From my experience, the tool works smoothly without any errors.

The average open rate is higher than some other tools we tested.

Customer support is quick and friendly. Review collected by and hosted on G2.com.

Things I dislike:

The connection of the LinkedIn account via cookie does not look reliable.

The way they calculate the open rate looks wrong to me so I usually re-calculate, as it shows max open rate of a sequence, not the average. Review collected by and hosted on G2.com.