Reply is the strongest email automation and sequence-building tool, beating out all of the other players in that category. The ability to customize individual emails without leaving the list-building workflow is great, and their AI capabilities are better today than Apollo, Lemlist, etc.. Review collected by and hosted on G2.com.
Some of the API integrations are still clunky (e.g., LinkedIn). Reply is best used as a standalone sequence tool alongside different CRM and email validation tools. Obviously, players like HubSpot have more of an all-in-one solution, but Reply stands out in its legacy offering. Review collected by and hosted on G2.com.
Reply excels in swift solutions to user queries, minimizing my downtime and frustration. I am always provided with clear and concise instructions through the trustworhty assistance. If I ever have an issue I am given instruction that is super easy to follow, making problem-solving a breeze. Review collected by and hosted on G2.com.
Totally has to do with myself, but given the large amount of features, it could be initially overwhelming due to its advanced functionalities. Review collected by and hosted on G2.com.
Very easy features and simple interface to automate sequences and campaigns. Review collected by and hosted on G2.com.
Unfortunately there is no integration we can use to sync from Lusha which is a downside for us. Review collected by and hosted on G2.com.
Easy, straightforward with a lot of features! If you need help, customer support is always super fast to answer. Review collected by and hosted on G2.com.
For me, everything is great for now. Recommendations Review collected by and hosted on G2.com.
The complete multichannel approach, the data insights from email campaigns that helped me refine my strategy, and the top-notch customer service with live chat. Review collected by and hosted on G2.com.
Would be nice to have live notifications on emails views and clicks (however, you can still access this info) Review collected by and hosted on G2.com.
We love the multiple use of the service and that many of use can use it at the same time. It makes our communication efficient and actionable!
Also we get great support from the team, human support and super fast! Review collected by and hosted on G2.com.
It is clear, easy to use and very straightfoward Review collected by and hosted on G2.com.
Easily lets us manage our email marketing campaigns, quick customer support if we ever have questions, and allows us to use it on a daily basis. Very easy to use and manage and integrate with our other marketing channels, plenty of features and easy to set up and implement new campaigns Review collected by and hosted on G2.com.
Would be good to have more control over campaigns once they have started Review collected by and hosted on G2.com.
It saves a lot of my time, as has features to automate things that I would do for hours on my own.
Support is amazing! If you have some troubles - they always open to help you Review collected by and hosted on G2.com.
I think that price is quite expensive, but I think that it depends on the volume of emails you will need to send (I am a small B2C startup, so probably it worth its money)
I would want to have a "simplified UI" as it has a lot of features and a few times I spent time figuring out how to do some simple thing Review collected by and hosted on G2.com.
The strategy behind warming up cold email and slowly dripping Review collected by and hosted on G2.com.
The inbox management is a little clunky, I would prefer it to be simpler so I can manage emails there. Maybe a little like front CRM. Review collected by and hosted on G2.com.
I was surprised to find that not only could I use Reply for my outreach sequences/campaigns but that they've built enough functionality that I'm also using it as my CRM (was originally also looking at using the free version of Hubspot in conjunction with Reply).
Also their in site customer support is terrific! Review collected by and hosted on G2.com.
Minor issues but there have been some additional field updates and other product requests that are still being built out that I've requested. Review collected by and hosted on G2.com.