Save to My Lists
Claimed
Claimed

Reply Reviews & Product Details - Page 13

Reply Overview

What is Reply?

Reply is a sales engagement platform that empowers your sales team with AI-powered tools to automate sales outreach, generate leads, and close more deals. From building verified lead lists to crafting personalized sequences and responses, Reply simplifies sales engagement and streamlines your sales process. Trusted by over 3,000 businesses, Reply offers: - Cold outreach tools that help find new prospects, engage them through multiple channels (emails and follow-ups, LinkedIn touchpoints, WhatsApp, SMS, calls, or connect any other channel to a sequence via Zapier) all combined in dynamic, conditional sequences. - AI SDR Agents aimed at booking more meetings by intelligently automating sales outreach, from finding prospects to handling responses. - Reply AI Chat - the first sales-trained AI chat with video avatars to capture website visitors and turn them into hot leads and booked meetings right within the chat window. Email Deliverability Suite which helps Reply users maintain the highest market deliverability rates by providing email health features such as SPF, DKIM, DMARC, and MX monitoring, along with custom tracking domains and email warm-ups via Mailtoaster.ai. - The Reply.io’s Agency Growth Hub offers tailored solutions for sales and lead generation agencies, simplifying sales outreach and client management. It includes an API to build custom integrations and workflows, an agency dashboard, bulk mailbox imports, and a sales experts marketplace. One of the Top 50 Sales Products for 2024 on G2, Reply is recognized for its market-leading customer success/support services and trusted by over 2,500 companies – SMBs, mid-market, and sales agencies – in the US, Canada, and Europe.

Reply Details
Discussions
Reply Community
Languages Supported
English, Ukrainian
Show LessShow More
Product Description

Sales automation software that puts your outreach on autopilot, while still making each communication personal.

How do you position yourself against your competitors?

1. AI-assisted sales engagement process from A to Z.
2. The biggest number of automated communication channels on one platform.
3. All-in-one solution offering a B2B database, deliverability features, AI email assistant, meeting booking service, CRM integrations, and analytics.
4. Custom-built for mid-market sales teams and sales agencies.
5. Top-notch CS and support services with 2 min response time in live chat.


Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,893 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Description

Reply.io is a cloud-based platform that specializes in email warm-up services. It helps businesses improve their email deliverability by gradually increasing the sending reputation of their email accounts. This is achieved through automated interactions, such as sending and receiving emails, which simulate real engagement. The service is designed to minimize the risk of emails being marked as spam, ensuring that important communications reach their intended recipients effectively. For more information, visit their website at https://reply.io/email-warmup.


Elen U.
EU
Overview Provided by:

Recent Reply Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"BEEN GREAT FOR MY MULTIPLE SENDING EMAIL AND LinkedIn MESSAGES"
Great support - convenient for my work being in Business development
Маргарита .
М
Маргарита .Mid-Market (51-1000 emp.)
5.0 out of 5
"Reply is very useful for leadgen processes. It convenient tool that has many functions"
A lot of tools for automation and simplification
Angelina E.
AE
Angelina E.Enterprise (> 1000 emp.)
5.0 out of 5
"Game-Changer for Streamlining Outreach Efforts"
I’ve been using Reply.io for a while now, and it’s honestly been a game-changer for my outreach efforts. The platform is super user-friendly and he...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

Reply Media

Reply Demo - Reply.io
Generate leads via multichannel sequences with unlimited mailboxes, convert website traffic into booked meetings, or hire AI SDR Agents to handle it for you – all within Reply.
Reply Demo - Multichannel outreach
Automate cold outreach across multiple channels—emails and follow-ups, LinkedIn touchpoints, WhatsApp, SMS, calls, or any other channel via Zapier integration—all combined in dynamic, conditional sequences. These sequences adapt based on recipient behavior and available data , ensuring personaliz...
Reply Demo - AI SDR
Book more meetings by automating sales outreach, from finding prospects to handling responses.
Reply Demo - Email deliverability kit
Ensure your emails reach the right people with our Email Deliverability Kit
Reply Demo - Reply AI Chat
Capture website visitors and turn them into hot leads and booked meetings right within the chat
Reply Demo - AI-personalization
Stand out with AI-driven personalization. Automatically tailor your emails to each prospect, boosting engagement and response rates.
Answer a few questions to help the Reply community
Have you used Reply before?
Yes

Video Reviews

1,400 Reply Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1,400 Reply Reviews
4.6 out of 5
1,400 Reply Reviews
4.6 out of 5

Reply Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ReplyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

Reply is the strongest email automation and sequence-building tool, beating out all of the other players in that category. The ability to customize individual emails without leaving the list-building workflow is great, and their AI capabilities are better today than Apollo, Lemlist, etc.. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Some of the API integrations are still clunky (e.g., LinkedIn). Reply is best used as a standalone sequence tool alongside different CRM and email validation tools. Obviously, players like HubSpot have more of an all-in-one solution, but Reply stands out in its legacy offering. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Sequence building and automated outreach Review collected by and hosted on G2.com.

MP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Reply excels in swift solutions to user queries, minimizing my downtime and frustration. I am always provided with clear and concise instructions through the trustworhty assistance. If I ever have an issue I am given instruction that is super easy to follow, making problem-solving a breeze. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Totally has to do with myself, but given the large amount of features, it could be initially overwhelming due to its advanced functionalities. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Reply solves my issue of having to do mass outreaches manually. This benefits me by saving time throughout my day of manually monitoring. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

Very easy features and simple interface to automate sequences and campaigns. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Unfortunately there is no integration we can use to sync from Lusha which is a downside for us. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

It helps for us to track all of our emails and communication with prospects in one platform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Easy, straightforward with a lot of features! If you need help, customer support is always super fast to answer. Review collected by and hosted on G2.com.

What do you dislike about Reply?

For me, everything is great for now. Recommendations Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Leads, sequencing Review collected by and hosted on G2.com.

Carolina  D.
CD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

The complete multichannel approach, the data insights from email campaigns that helped me refine my strategy, and the top-notch customer service with live chat. Review collected by and hosted on G2.com.

What do you dislike about Reply?

Would be nice to have live notifications on emails views and clicks (however, you can still access this info) Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Organizing and improving my outbound approach. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

We love the multiple use of the service and that many of use can use it at the same time. It makes our communication efficient and actionable!

Also we get great support from the team, human support and super fast! Review collected by and hosted on G2.com.

What do you dislike about Reply?

It is clear, easy to use and very straightfoward Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Love that it looks just like our inboxed and not line a newsletter. Makes life so easy! Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

Easily lets us manage our email marketing campaigns, quick customer support if we ever have questions, and allows us to use it on a daily basis. Very easy to use and manage and integrate with our other marketing channels, plenty of features and easy to set up and implement new campaigns Review collected by and hosted on G2.com.

What do you dislike about Reply?

Would be good to have more control over campaigns once they have started Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Allows one person to manage many aspects of marketing when previously we would have needed multiple members of staff to do this Review collected by and hosted on G2.com.

Vitalii K.
VK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

It saves a lot of my time, as has features to automate things that I would do for hours on my own.

Support is amazing! If you have some troubles - they always open to help you Review collected by and hosted on G2.com.

What do you dislike about Reply?

I think that price is quite expensive, but I think that it depends on the volume of emails you will need to send (I am a small B2C startup, so probably it worth its money)

I would want to have a "simplified UI" as it has a lot of features and a few times I spent time figuring out how to do some simple thing Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Simply saves your time doing routine stuff Review collected by and hosted on G2.com.

SS
Broker
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Reply?

The strategy behind warming up cold email and slowly dripping Review collected by and hosted on G2.com.

What do you dislike about Reply?

The inbox management is a little clunky, I would prefer it to be simpler so I can manage emails there. Maybe a little like front CRM. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

Efficient email to our cold prospects Review collected by and hosted on G2.com.

Eddie O.
EO
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Reply?

I was surprised to find that not only could I use Reply for my outreach sequences/campaigns but that they've built enough functionality that I'm also using it as my CRM (was originally also looking at using the free version of Hubspot in conjunction with Reply).

Also their in site customer support is terrific! Review collected by and hosted on G2.com.

What do you dislike about Reply?

Minor issues but there have been some additional field updates and other product requests that are still being built out that I've requested. Review collected by and hosted on G2.com.

What problems is Reply solving and how is that benefiting you?

I need to create email sequences and track reply rates/interest levels. Reply meets this incredibly! Review collected by and hosted on G2.com.