(35)
4.7 out of 5
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Reply
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Highly recommend for email marketing campaigns, best software for email automation out there!
1,400 Reply Reviews
4.6 out of 5
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Overall Review Sentiment for Reply
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UC
Verified User in Consulting
Small-Business(50 or fewer emp.)
UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
DO
Daria O.
Small-Business(50 or fewer emp.)
What do you like best about Reply?
I could see all the stats. My open rate increased even for those companies that didn`t open emails via Hubspot.
Customer support works 24/7 and tries to solve problems quickly.
Easy to use and integrate Review collected by and hosted on G2.com.
What do you dislike about Reply?
The application didn`t work correctly, but I think the last update helps to solve problems Review collected by and hosted on G2.com.
UC
Verified User in Consumer Goods
Small-Business(50 or fewer emp.)
What do you like best about Reply?
Great information for how to safely get up and running with campaigns. It feels like they have already thought of every question you might have. Their YouTube channel is on point and does a great job of giving information on both small, quick tips, as well as deep dives into information. I feel like the strucutre of the service rewards your efforts very well. Once you put in the time to understand it, it works very smoothly and you feel like nothing has been forgotten or overlooked. Customer support is AWESOME. The people are great and the AI is actually helpful and can hold a decent convo. 5 out of 5 stars Review collected by and hosted on G2.com.
What do you dislike about Reply?
Can't really complain too much. It's a bit overwhelming at first but once you spend some time trying to figure it out, it's actually quite intuitive. Review collected by and hosted on G2.com.
BE
Bojan E.
Small-Business(50 or fewer emp.)
What do you like best about Reply?
1) Ease of use
2) Continuous development and work on improving the platform further (even though it was a market leader from the get-go), and the amazing transformation I witnessed first-hand over the past 7 years.
2) World-class customer support. Review collected by and hosted on G2.com.
What do you dislike about Reply?
Nothing comes to my mind, as I really can't recall a single negative experience or a situation. Review collected by and hosted on G2.com.
D
Olena D.
Sales manager
Small-Business(50 or fewer emp.)
What do you like best about Reply?
Wide variety of functional features and very helpful and friendly support team Review collected by and hosted on G2.com.
What do you dislike about Reply?
sometimes troubles with Linkedin conection occurs but the team always inform you about this Review collected by and hosted on G2.com.
WA
Walter A.
Founder of FreelancerKenya
Small-Business(50 or fewer emp.)
What do you like best about Reply?
I love using Reply. It's an amazing sales intelligence tool that helps you through the entire outreach process—from prospecting to getting contacts to sending emails that get opened and replied to. Review collected by and hosted on G2.com.
What do you dislike about Reply?
One minor drawback is the contact list. It's robust as it is, but I hope the team can add more data. Review collected by and hosted on G2.com.
SW
Sam W.
Small-Business(50 or fewer emp.)
What do you like best about Reply?
I love the fact that reply allows me to focus on discovery calls instead of outreach. Having the ability to reach out to prospect list and continue the process with no issues is an amazing breakthrough and prospecting and the people at reply.io should be congratulated. Our entire team plans to get onto this platform and we refer anyone that we know who is in sales to this platform. It is an unfair competitive advantage! Review collected by and hosted on G2.com.
What do you dislike about Reply?
NOTHING - We love everything about it. The webinars are also super helpful. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Reply?
The ease of use. It's very user friendly and intuitive Review collected by and hosted on G2.com.
What do you dislike about Reply?
Can't think of any right now - any smal things we've had an issue with have been resoved very quickly Review collected by and hosted on G2.com.
KL
Kate L.
Business Development Manager
Mid-Market(51-1000 emp.)
What do you like best about Reply?
Reply.io is an invaluable tool for our sales. It streamlines and automates the outreach process. This tool allows the creation of targeted email campaigns, tracking performance, and seamlessly following up.
Reply.io empowers me to nurture relationships and drive business growth effectively. Overall, Reply.io is an essential tool that significantly enhances our work's productivity and effectiveness. Review collected by and hosted on G2.com.
What do you dislike about Reply?
It may take some time to familiarize yourself with the interface. Review collected by and hosted on G2.com.
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