Reply Reviews & Product Details - Page 2

We have been noticing that we have received more leads coming in as we are using Reply.io to reach out to researchers.

More individuals are learning about Precisionary Instruments and this has been a great tool to get us more out there on the market. We use it frequently to reach out to researchers who we know would benefit from our machines. Review collected by and hosted on G2.com.

At this time, I haven't had any negative experience to discuss. Review collected by and hosted on G2.com.

It has a ton of great features, some I didn't even realize that would interest me. I wanted to use this to send emails out to a list of leads I purchased without adding to my regular email marketing subscription plan. It was fairly easy to set up and has more options I realize I could try out too. I'm interested in checking out the LinkedIn feature because I know that would be really beneficial to my business. Customer support was also super helpful in not just recommending articles to help with my issues but also in making sure I had a good experience. Review collected by and hosted on G2.com.

The pricing is a little higher than I was hoping to pay. It also took me a little bit to figure out how to set everything up. Some settings are default to zero which I didn't realize so I had to troubleshoot to figure out why my emails weren't sending. Review collected by and hosted on G2.com.

I’ve been using Reply.io for a while now, and it’s honestly been a game-changer for my outreach efforts. The platform is super user-friendly and helps automate follow-ups, saving me tons of time. I also appreciate the flexibility it offers for customizing campaigns. Definitely recommend it for anyone looking to streamline their outreach process! Review collected by and hosted on G2.com.

So far, I haven’t encountered any major dislikes. The platform has been working well for my needs and has truly streamlined my outreach process. Review collected by and hosted on G2.com.

The platform is great along with the warm-up and unlimited email feature. Their recent conditional sequence features help me create complex sequences easily.

There can be issues with any service or platform, but the support team makes the difference. Each one of the support team deserves a heart. They not only reply on time but do their best to resolve my problems. Review collected by and hosted on G2.com.

If a prospect is tagging someone, and the tagged person replies, it shows as a reply by the prospect's name creating confusion.

'Reply all' option is missing in the communication thread.

Only Zapier based integration is there. They should create some direct integrations with CRM software like zoho CRM, hubspot, etc. Review collected by and hosted on G2.com.

Reply.io has completely transformed the way I handle email outreach. The platform’s advanced features, like automated follow-ups and A/B testing, have significantly boosted my response rates. What really impresses me is how user-friendly it is - setting up campaigns feels seamless, even for someone with limited technical experience. A must-have tool for anyone serious about scaling their outreach efforts! Review collected by and hosted on G2.com.

I don't know the cons. If any problems arise, support helps to solve them very quickly. Review collected by and hosted on G2.com.

I have never used cold outbound email before. I find out about reply.io through youtube, and then gave a try. It was quite easy to setup, the interface is fast and user friendly, and was able to setup everything easily. They also have premade templates, but usually I will use claude to write the outbounds email. They have many useful functions. One particular I like about reply.io is their email databse. You can use it to search for contacts, and then add to sequence easily without hassle.

They also have robust feature to control email sending, so that your emails will not get flagged as spam. For new users like me, it was very helpful. Review collected by and hosted on G2.com.

Create a plan for small businesses, so without paying huge upfront in the beginning. Review collected by and hosted on G2.com.

I've been using it for a while and this is what I like.

The interface is clean and easy to navigate.

Email automation features save me so much time and handy templates with personalization options make my emails feel less robotic.

I also like their support team, they are always quick to help.

Pricing seems fair for the features you get.

Overall, it’s been a reliable platform for scaling my outreach efforts.

Would recommend giving it a shot if you’re looking to streamline your cold emails. Review collected by and hosted on G2.com.

A couple of hiccups here and there with deliverability, but their support is always there, so I can't really complain. Review collected by and hosted on G2.com.

Excellent service that has significantly streamlined our communication and automation processes. The intuitive interface and powerful tools make it easy to optimize client outreach. Thanks to Reply, we’ve improved the efficiency of our outreach campaigns and saved a lot of time on repetitive tasks. Their support team is fantastic—always quick and helpful. Very pleased with the results! Review collected by and hosted on G2.com.

Didn't noticed any downside of Reply yet Review collected by and hosted on G2.com.

I have been using Reply for a little over two months. Here is what I ABSOLUTELY LOVE

1. Customer Support - I compare these guys to Chick-Fil-A - tremendous customer service, fast and responsive team, insightful, HUMAN, and are always accessible for questions. I think I have asked them 20+ questions over the last two months and they have been fast to answer and with easy-to-understand instructions

2. The agency model is easy to use - You can toggle between accounts with just a click of a mouse. It's super simple and easy to use.

3. The UX makes it easy to click around and set things up quickly

4. It takes me less than 48 hours to on-board a client, Reply makes it easy for me!

Overall I am very happy using Reply Review collected by and hosted on G2.com.

1. Confusing naming conventions - here is an example: they have a tab called data within my outreach. One would assume that's data about my outreach (how many emails I have sent, etc.) Nope. It's about using Reply to find additional leads.

2. I use Gmail/Google Meet for my business - there is not an integration to connect my calendar to Reply. Also, the only option is Zoom.

3. The LinkedIn accounts tab lacks information on how it works and how to use it. I have no idea the use case for this. Review collected by and hosted on G2.com.

There is nothing good about their services, they are scammers Review collected by and hosted on G2.com.

I am deeply disappointed with Reply.io's billing practices. We were charged without our prior approval, and there was no reminder or notification that an invoice had been generated or that a payment was scheduled. To make matters worse, we were billed for a LinkedIn subscription that we never signed up for, which feels deceptive and completely unacceptable.

Their service has not lived up to expectations, and this experience has made us question their integrity. It seems like they're running a scam with hidden charges, and their lack of transparency is alarming.

I urge others to be cautious and thoroughly review their invoices. We're hoping for a resolution soon, but until then, I cannot recommend Reply.io based on this frustrating and unnecessary experience. Review collected by and hosted on G2.com.