Remote Reviews (4,672)

View 1 Video Reviews
Reviews

Remote Reviews (4,672)

View 1 Video Reviews
4.5
4,672 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support of the platform, highlighting how easy it is to navigate and manage tasks like payroll and time off. Many appreciate the seamless onboarding process and the ability to access all necessary documents in one place, making their work experience smoother. However, some users note that support response times can be slow during busy periods.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Elijah Paul C.
EC
Elijah Paul C.
Customer Success Specialist I
Small-Business (50 or fewer emp.)
"Remote - Everything Under The Sun"
5/5
What do you like best about Remote?

The email and chat support teams are very helpful and responsive. They’re professional, friendly, and informative, and they always address my concerns clearly. Also, my salary is consistently disbursed on time! Review collected by and hosted on G2.com.

What do you dislike about Remote?

The only area I see as an opportunity for improvement for Remote is the payslip. While the payslip is okay overall, I think it would be a big help to employees if it were more specific about the earnings details. That added clarity would also help avoid additional questions about what each earning item in the payslip represents. Review collected by and hosted on G2.com.

Bijohn B.
BB
Bijohn B.
GTM Lead
Small-Business (50 or fewer emp.)
"Simple, Easy-to-Navigate UI That Makes Onboarding Effortless"
5/5
What do you like best about Remote?

UI/UX - was quite simple and easy to navigate

Onboarding - I have used darwinbox and other similar products, but remote helped in making the onboarding simpler for me, which is why they exist in the first place. Review collected by and hosted on G2.com.

What do you dislike about Remote?

maybe in the UI/UX part - we can improve the daylight mode, other than that the platform is solid, although this is not a high priority one, cause I prefer night mode, there would be people who would want to add a little bit of colour in their platforms. Review collected by and hosted on G2.com.

Cristina R.
CR
Cristina R.
Junior Consultant
Small-Business (50 or fewer emp.)
"Intuitive, Beautiful Interface and Responsive Support"
5/5
What do you like best about Remote?

Remote’s interface is intuitive, user-friendly, and visually appealing. The staff are responsive as well, which makes the overall experience smooth and pleasant. Review collected by and hosted on G2.com.

What do you dislike about Remote?

After using Remote for 18 months, the only downside I’ve found is that it isn’t possible to add staff benefits halfway through the year, so my company’s policies will take longer to apply to me. Review collected by and hosted on G2.com.

Kim C.
KC
Kim C.
Client Service Coordinator
Mid-Market (51-1000 emp.)
"Easy and Convenient Remote Experience"
5/5
What do you like best about Remote?

What I like about Remote is how easy the platform is to access and use. The interface is very user-friendly, which makes navigating through the system smooth even for first-time users. One of the features I appreciate the most is how simple and straightforward it is to submit timesheets. The process is not complicated, and everything is organized clearly, making it convenient to complete tasks efficiently without confusion or unnecessary steps.

Another feature I find very helpful is the option to reuse previously submitted timesheets by setting them as the default. This saves a lot of time and effort, especially when your weekly entries are usually the same. Instead of manually entering the same details every time, you can simply select the default timesheet and the system will automatically populate the entries from the previous week. This makes the workflow much faster and more efficient.

What’s also great is that the platform still allows flexibility even after auto-filling the timesheet. Before submitting, you can easily review and edit the hours or make adjustments whenever needed. This balance of convenience and flexibility makes the overall experience more efficient and stress-free. Overall, Remote provides a smooth and practical platform that simplifies time tracking and submission. Review collected by and hosted on G2.com.

What do you dislike about Remote?

There is very little that I find unhelpful about using Remote since the platform is smooth and easy to use overall. One area that could be improved is the customer support system. Since Remote is used globally, having a 24/7 live chat support option would be more convenient instead of only submitting tickets and waiting for a response. A real-time support feature would make the platform even more efficient and user-friendly in the future. Review collected by and hosted on G2.com.

Jonas P.
JP
Jonas P.
Frontend Developer
Small-Business (50 or fewer emp.)
"Quick and easy my work contract, payslip and holidays management"
5/5
What do you like best about Remote?

Great and fast customer service. Always fast response and delailed too.

All the benefits, contract and payslip info is there. Easy to track and use all info

The ingetration and UI is great, and same as customer experience

I'm using is every day Review collected by and hosted on G2.com.

What do you dislike about Remote?

To be honest I haven't found any issues with it yet. All the expereince is great, and it's easy to use. As a front end developer the implementation of website is good. So far have not negative things to add.

Good job guys Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Unreliable with Frustrating Delays"
0/5
What do you like best about Remote?

I like the colors of the logo, even though it doesn't add functional value. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I mean, for me, it creates more problems than it solves. It has delayed payment for me and has failed to pay me on time. It's been unreliable, and most of the time, I end up being paid my May salary in August. I can't drop any holidays; it's supposed to be simple and easy but is complicated, annoying, and frustrating. I would not recommend Remote to others, and I'll blame it for making my life more difficult over the last four months. I'm beginning in this team, but we're gonna switch from Remote to another product because Remote creates massive frustration in our employees. There is no health benefit or multi-sports card, and it's supposed to be simple to pay our employees. The initial setup was complicated. I had to download two more apps and call multiple times because my name is long and didn't fit well. The app requires two different installs to work, has the same logo with no distinction, and seems coded by someone inexperienced. Review collected by and hosted on G2.com.

Kimberly E.
KE
Kimberly E.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Exceptional Support Enhances Remote Work Experience"
4.5/5
What do you like best about Remote?

I use Remote for HR and Payroll, and as a remote worker, I find it very convenient. The platform is user-friendly and makes managing employment-related tasks easy. What really stands out is their excellent customer support—they respond quickly and provide helpful solutions whenever I have questions or concerns. The team is very responsive, quick, and knowledgeable. Overall, Remote has been a reliable and efficient platform for our needs, and everything works great. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Everything is good. Theres nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"Remote makes working from anywhere seamless."
5/5
What do you like best about Remote?

Remote makes it incredibly easy to work from anywhere. The platform is clear, reliable, and gives me full visibility into my employment details. Review collected by and hosted on G2.com.

What do you dislike about Remote?

Overall, my experience with Remote has been positive. However, getting specific documents (such as stamped forms required by banks, migration offices, etc) can be more complicated and take longer than I expected. Support response times also seem to vary depending on the type of request. But Remote support is very quick to answer and give you feedback Review collected by and hosted on G2.com.

Juliette D.
JD
Juliette D.
Small-Business (50 or fewer emp.)
"Unified HRIS with Modern PEO Features"
5/5
What do you like best about Remote?

I like that even with a PEO, I get a broker for my benefits and have claims visibility. The dashboard is much more modern than many others on the market. It's unifying my HRIS services with modern PEO support, and you can also have EOR employees all in the same place. It's all unified into one platform, which normally involves 2 or 3 vendors. This kind of broker service and claims visibility with a PEO is unheard of and no other service offers that. Review collected by and hosted on G2.com.

What do you dislike about Remote?

I find it frustrating that you don't get a single point of contact with the customer service team to call up anytime you need it, which doesn't match the other levels of service with Remote. Plus, there are still a lot of small bugs because their services are still new. Also, I'm concerned that much of their payroll is still manually data-entered after approval, so mistakes can happen. While the platform is considered modern by HR tech standards, those standards are too low, and I think they could go a lot further in modernizing the experience and quality of the tech. Furthermore, the implementation team lead was not experienced or proactive enough, making the setup feel too passive. I really had to drive things myself, not ideal. Review collected by and hosted on G2.com.

Arthur S.
AS
Arthur S.
KYB & Payments Compliance Analyst
Mid-Market (51-1000 emp.)
"AI Assistant + Helpful Human Handoff Made Issue Resolution Easy"
5/5
What do you like best about Remote?

I had an issue with a field and I opened an AI assistant that helped me a lot, further I had a more specific issue and the assistant sent the chat to a human and the human was very helpful and integrated that chat to a ticket I've opened previously and helped me solving the issue Review collected by and hosted on G2.com.

What do you dislike about Remote?

some mandatory fields are not necessary if you provide an alternative documentation. This could be removed for example RG and CNH fields, should use only one Review collected by and hosted on G2.com.