Remote Eye Pros and Cons

- It is easy to use and understand.

-Customer Support is Excellent

-It has a user-friendly environment.

-Able to connect rapidly to multiple options like Tablets, Phones etc.; Review collected by and hosted on G2.com.

Nothing to dislike about such good software, but some improvement is required on the User interface. Review collected by and hosted on G2.com.

I like the red dot assistance a lot. It identifies whats wrong very quickly. Also, it allows to check the machines while not being present physically. It saves time and it saves the money as well. Review collected by and hosted on G2.com.

Nothing as of now. Everything is good about remote eye Review collected by and hosted on G2.com.

Most advanced technology to connect multiple calls between several experts towards a single contact which also allow to record it. Review collected by and hosted on G2.com.

Cost of implementing is send to be high for the sure working methodology Review collected by and hosted on G2.com.

Remote eye is one of the best way to know the situation remotely and it is well optimized as per the standards. Review collected by and hosted on G2.com.

Nothing much to dislike as of now because it serves the purpose. Review collected by and hosted on G2.com.

Tackle issue with ease .

Seamless compatibility acros mobile device

Easy diagnose the problem and resolve Review collected by and hosted on G2.com.

Forfirst time user it is difficult until you get used to it .

UI should be more optimzed Review collected by and hosted on G2.com.

One screen view and multiple task at a single view Review collected by and hosted on G2.com.

Need to be friendly user and to beuch more faster Review collected by and hosted on G2.com.

I have used it and i thought that I have to understand it first how it works and process. But when I use for first time, found it was easy to use and there was no such difficulty in any step of communication. Review collected by and hosted on G2.com.

Throughout the time I was using it, i find difficulty in inviting someone who is not using this application. Review collected by and hosted on G2.com.

Self explanatory usability.

Compatability with all devices.

Good reliable work maps and reporting.

Super customisation. Review collected by and hosted on G2.com.

As for now nothing major I can complain about. Review collected by and hosted on G2.com.

Easy sharing and maintaining assistant link between remote teams.

Easy guidance and visualisation what is infront of technicians.

Real-time feedbacks on all queries. Review collected by and hosted on G2.com.

Only some improvement on interface is needed. Review collected by and hosted on G2.com.

s a freelance consultant I sell Remote eye to my industrial clients, who use it to reduce travel, reduce downtime and provide after sales service for their machinery and infrastructure.

I work with them because of the ease of use of the software and that no knowledge is required to use it. And also because of the compatibility and integration with smart glasses. Review collected by and hosted on G2.com.

The interface design is functional but not up to date and could be improved. Review collected by and hosted on G2.com.