Remote Eye Features
What are the features of Remote Eye?
Work Procedures
- Templates
- Workflows
- Procedures
Execution
- Planning
- Scheduling
- Collaboration
Analytics
- Monitoring
- KPIs
- Optimization
Remote Support
- Video chat
Hardware Integration
- AR glasses
- Tablets
Content
- Guided content
- Content management
- AR annotations
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Before the Job
Calendar | As reported in 14 Remote Eye reviews. Uses the calendar tool to determine field workers who are free for the job. | 94% (Based on 14 reviews) | |
Dispatch | Based on 14 Remote Eye reviews. Notifies field service workers of their upcoming assignments. | 89% (Based on 14 reviews) | |
Roles | As reported in 15 Remote Eye reviews. Allows users to see tasks according to permissions and roles. | 91% (Based on 15 reviews) | |
Booking | Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 15 Remote Eye reviews. | 91% (Based on 15 reviews) |
On the Job
Location | Tracks employee location to ensure timeliness. 14 reviewers of Remote Eye have provided feedback on this feature. | 94% (Based on 14 reviews) | |
Employee Communication | As reported in 15 Remote Eye reviews. Enables communication within the app from manager to field service employee. | 96% (Based on 15 reviews) | |
Behavior Monitoring | Monitors behavior in the field. This feature was mentioned in 14 Remote Eye reviews. | 94% (Based on 14 reviews) | |
Client Notifications | As reported in 15 Remote Eye reviews. Notifies clients, should any delays or mishaps occur. | 92% (Based on 15 reviews) | |
Field Sales | Includes some ability to serve as a sales and ordering application. This feature was mentioned in 15 Remote Eye reviews. | 96% (Based on 15 reviews) |
After the Job
Reports | Creates reports that reflect field performance either as a team or individually, to review productivity. This feature was mentioned in 14 Remote Eye reviews. | 94% (Based on 14 reviews) | |
Analytics | As reported in 14 Remote Eye reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. | 94% (Based on 14 reviews) | |
Invoicing | As reported in 14 Remote Eye reviews. Sends invoices through the software and allows clients to pay on the spot. | 95% (Based on 14 reviews) | |
CRM Integrations | Integrates with CRM software to monitor all aspects of the customer relationship. This feature was mentioned in 14 Remote Eye reviews. | 95% (Based on 14 reviews) |
Work Procedures
Templates | Provide standard templates for various types of operations that can be customized by users. This feature was mentioned in 17 Remote Eye reviews. | 95% (Based on 17 reviews) | |
Workflows | Based on 18 Remote Eye reviews. Deliver a workflow engine that can be used to create interdependencies between processes. | 94% (Based on 18 reviews) | |
Procedures | Define and manage instructions that employee need to follow for each type of operation. 18 reviewers of Remote Eye have provided feedback on this feature. | 94% (Based on 18 reviews) |
Execution
Planning | Based on 17 Remote Eye reviews. Create work plans for predefined periods such as weeks or months, and allow users to create custom periods. | 96% (Based on 17 reviews) | |
Scheduling | As reported in 17 Remote Eye reviews. Assign activities to workers based on availability, qualifications, and other criteria. | 98% (Based on 17 reviews) | |
Collaboration | Allows employees to collaborate on tasks and ask for help from supervisors. This feature was mentioned in 18 Remote Eye reviews. | 95% (Based on 18 reviews) |
Analytics
Monitoring | Track the status of work activities per location, employee, or team. This feature was mentioned in 18 Remote Eye reviews. | 94% (Based on 18 reviews) | |
KPIs | Based on 17 Remote Eye reviews. Monitor task completion, employee productivity, and other metrics. | 96% (Based on 17 reviews) | |
Optimization | Identify opportunities to improve work planning and scheduling. This feature was mentioned in 18 Remote Eye reviews. | 96% (Based on 18 reviews) |
Remote Support
Video chat | Based on 16 Remote Eye reviews. Allows users to connect via video chat in order to help fix maintenace or repait issues | 95% (Based on 16 reviews) | |
Live text chat | Allows users to chat with remote support via text 16 reviewers of Remote Eye have provided feedback on this feature. | 96% (Based on 16 reviews) | |
Ticket submitting | Allows users to submit tickets for service requests in order to help with repairs This feature was mentioned in 16 Remote Eye reviews. | 96% (Based on 16 reviews) |
Hardware Integration
Mobile phones | Allows users to access AR visualization through mobile phones 16 reviewers of Remote Eye have provided feedback on this feature. | 94% (Based on 16 reviews) | |
AR glasses | Allows users to integrate AR visualization through AR glasses 16 reviewers of Remote Eye have provided feedback on this feature. | 94% (Based on 16 reviews) | |
Tablets | As reported in 16 Remote Eye reviews. Allows users to integrate AR visualization through Tablets and Desktops | 94% (Based on 16 reviews) |
Content
Guided content | Allows users to create a variety of dynamic content to guide your team through different processes. This feature was mentioned in 16 Remote Eye reviews. | 95% (Based on 16 reviews) | |
Content management | As reported in 16 Remote Eye reviews. Allows users to store and manage previously created content | 98% (Based on 16 reviews) | |
AR annotations | Allows users to mark up real life objects with AR annotations and other descriptive visuals This feature was mentioned in 16 Remote Eye reviews. | 95% (Based on 16 reviews) |
