Remote Eye Pros and Cons

Simple to use, easy to get going and learn and great ability to work in low bandwidth environments. Review collected by and hosted on G2.com.

It is somewhat difficult to invite someone that does not have the app installed. Review collected by and hosted on G2.com.

1. It provided a solution to real time high secure video transmission which was critical for our stakeholders privacy concerns.

2.As a consultant,in leading one of leading Telecommunication Clients-

We and on site team collaborated on real time alrams and site issues by collaboration over high secured calls with the help of remote eyes.

3.Helped team understand customers real time point of view on issues.

4. Multi connect option like tablet and phones.

5.Red dot assistance helped identify false alarm quickly. Review collected by and hosted on G2.com.

1. User interface is bit old custom type.

2. They need to improve the interface along with adding new features like increasing no of people in a group call. Review collected by and hosted on G2.com.

easy to use, easy to setup, clear picture for remote experts Review collected by and hosted on G2.com.

the user interface with with accounts should be used Review collected by and hosted on G2.com.

Remote eye is cloud based service platform that ensures security and ease in monitoring the transition and tasks being taken place.

Another good feature is Remote is compatible to any device so that it can be accessed anytime anywhere. Review collected by and hosted on G2.com.

Sometimes it's doesn't functions smoothly if no good high speed Internet.

Data optimisation can be enhanced for function it better.

Service charges could be more affordable for more customers to avail the service. Review collected by and hosted on G2.com.

Integrating technology with customer support is one of the most incredible things I have seen from this product; it has many ranges of hardware and software support too. Review collected by and hosted on G2.com.

You need a constant requirement of internet connectivity so that you can connect with the supporting person. Review collected by and hosted on G2.com.

Remote eye is a really innovative product and allows technicians to view the machinery and systems without being physically present at the site which makes it quite appealing for industries with shortage of labour. Review collected by and hosted on G2.com.

With Artificial intelligence and Augmented reality as the base of this product, it leaves a really small margin for lackings in this product. Only some improvement in the AR can be made. Review collected by and hosted on G2.com.

The best part of remote eye very easy to use and working like a professional video sharethis can we done one on one remote glass user and remote expert user Review collected by and hosted on G2.com.

No to dislike because it is better then othes Review collected by and hosted on G2.com.

No Hands using and visualise the audio and video can be very much useful and to be used for further and future generations. Review collected by and hosted on G2.com.

Need to improve the UI of the software and to be crisp on the detailing of the software. Review collected by and hosted on G2.com.

User experience and Interface with services Review collected by and hosted on G2.com.

Payment plan and process, there may be conpetitors with less price Review collected by and hosted on G2.com.

Easy to use and link to any source data.

Flexibility and customising options.

Easy to utilise for various tasks and purposes.

Adaptability and compatability. Review collected by and hosted on G2.com.

My only limitations is lack of formatting option. Review collected by and hosted on G2.com.