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Remote Eye Reviews & Product Details

Harsh P.
HP
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Remote Eye?

Simple to use, easy to get going and learn and great ability to work in low bandwidth environments. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

It is somewhat difficult to invite someone that does not have the app installed. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

Remote Eye could enhance security by providing real-time video feeds to keep an eye on restricted areas, critical infrastructure, or sensitive facilities. It could also be used for monitoring public spaces to prevent and respond to potential security threats.

Industrial Applications: In industrial settings, Remote Eye might enable remote inspection Review collected by and hosted on G2.com.

Remote Eye Overview

What is Remote Eye?

Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator. The Expert will be able to remotely visualize what the technician has in front of his eyes to guide and assist him in the installation, maintenance, or repairs that require more specialized external knowledge. Remote Eye is specially designed for Smart Glasses, hands-free devices that allow the operator to complete the freedom to move. It is also available on Android and iOS mobile phones. For more information visit www.wideum.com

Remote Eye Details
Languages Supported
German, English, French, Italian, Japanese, Korean, Spanish, Chinese (Simplified)
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Product Description

That help to improve complex process of technical requirements, no matter what is the area process, for sure, it will help you to decrease time and as consequence, to save money.


Seller Details
Seller
Wideum
Year Founded
2017
HQ Location
Barcelona, ES
Twitter
@wideumofficial
35 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®

Rafael E.
RE
Overview Provided by:

Recent Remote Eye Reviews

AN
Aditya N.Enterprise (> 1000 emp.)
4.5 out of 5
"Revolutionized Tactics of Handling Remote Operations"
Ease of outsourcing data . Simplicity of reviewing remote reports. Ease of ticketing administration and categorization. Simplicity of integratin...
LV
Leslie V.Enterprise (> 1000 emp.)
5.0 out of 5
"Zerolized Restrictions on Profesionalism Utilization"
Ease of data importing from other sources,all global corners accessibility,high standards of data security,integrations with communication tools,st...
Jaryn L.
JL
Jaryn L.Enterprise (> 1000 emp.)
5.0 out of 5
"Profesional EYE to Globalize Profesionalism"
Real-time visibility into processes,workflowand productivity. Simple and secure data exporting/importing as well as sourcing from other applicatio...
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Remote Eye Media

Remote Eye Demo - Multi-device
Remote eye works with smart phones, smart glasses and tablets
Remote Eye Demo - Text Messenger
Write messages with a multi-language translator (>50 languages)
Remote Eye Demo - Multi-call
Several experts on the same call
Remote Eye Demo -  Connect to third-party experts without license
They can join the call with an email or code invitation
Remote Eye Demo - Red dot
Point to the real problem for quick solutions
Remote Eye Demo - Live drawing
Capture and edit images during video calls in real-time
Answer a few questions to help the Remote Eye community
Have you used Remote Eye before?
Yes

32 out of 33 Total Reviews for Remote Eye

4.7 out of 5
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32 out of 33 Total Reviews for Remote Eye
4.7 out of 5
32 out of 33 Total Reviews for Remote Eye
4.7 out of 5

Remote Eye Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Remote EyeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JM
Director of Corporate Investigations
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Ease to use for our staffs,with simplicity setups and mobile accessibility.

Real-time visibility of all processes and instant feedbacks on consultations.

Ease of creating forms and customizing in any field. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

In all our fields we have not received any complaints. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

Remote Eye has greatly helped us in exporting professionalism over a Distance as well as supervising fields activities(duties) where single professional(s) is enabled to control and effectively perform multiple tasks in different locations globally. Review collected by and hosted on G2.com.

AN
Director,Consumer Products
Broadcast Media
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Ease of outsourcing data .

Simplicity of reviewing remote reports.

Ease of ticketing administration and categorization.

Simplicity of integrating with other tools.

Friendly subscription packages. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

This application works perfectly as expected. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

Quick and effective connectivity with remote teams,having all abilities to give instant assistant,supervising,time tracking and reporting. Review collected by and hosted on G2.com.

Jaryn L.
JL
Talent Acquisition Specialist
Wireless
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Real-time visibility into processes,workflowand productivity.

Simple and secure data exporting/importing as well as sourcing from other applications.

Effective integrations with communication and recording tools.

Personalized services from phone to the field.

Easy to use dashboard with detailed maps. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

Only much data consumption is my limitations. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

All fields operations right from trainings,duties execution,guidance,surveys and workforce management we are able to do the click. Saving tons of expenses and fully utilizing single professionalism. Review collected by and hosted on G2.com.

LV
Manager, Philanthropy and STEM Leaning
Research
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Ease of data importing from other sources,all global corners accessibility,high standards of data security,integrations with communication tools,stability of connectivity and highly knowledgeable customer support team who are available around the clock. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

Honestly my experience has not registered any dislike. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

We are able to export professionalism global effectively as well as assisting our clients not forgetting simplicity of supervising remote work. Review collected by and hosted on G2.com.

Patience C.
PC
Sr. Oracle Database Administrator
Hospital & Health Care
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Effectiveness integrations with communication tools.

Ease of importing and exporting data .

Simplicity of implementation processes,nice intuitive interface (simple to navigate) ,ease of customizing and any environment adaptability. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

It is hard to get limitations on this platform, little challenges that occurs are promptly solved by ever available customer support team. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

We get ease duties execution over distance,where we utilize professionalism on multiple locations at go.

Ease of field supervision and coordination as well as giving assistant to our clients. Review collected by and hosted on G2.com.

RD
PRESIDENT
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Ease and simplicity of data exporting, accuracy of transcription,customizable AP ,data security,robust reporting capabilities and adaptive to all environments. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

This tool is much beneficial to out operations,no single drawback I can point. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

We have full visibility and control to our fields operations where we are able to give assistant and control operations at real-time. Review collected by and hosted on G2.com.

AB
Web Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Ease of reports dispatching.

Simplicity of centralising field management and operations.

Effectiveness of sourcing data from multiple sources.

Multiple customizing options.

Ease of accessibility and perfect adaptability in any environment. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

No point I can count it failed our operations. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

All simplicity, effectiveness and accuracy of handling multiple projects simultaneously on one page ,the coordination of collaboration and filed supervision as well as assistant are always at breeze. Review collected by and hosted on G2.com.

Emna N.
EN
Assistant Generate ||Visuel
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

Clear visibility of all remote operations no matter timezones.

Ease to use on any device.

All effectiveness and ability to work on low bandwidth environment.

Reliable work maps and reporting. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

Simple tool which can not be associated with any dislike. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

Ease of transmitting information/professionalism and support across departments or over distance as well as super monitoring of projects. Review collected by and hosted on G2.com.

Karmavir J.
KJ
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

RemoteEye has been a great help for debugging the issues on edge and getting proper assesment of the situation.

Its been really good as it is able to run on most of the mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

The user interface can be better. Also not this issue might not be under the controls of remoteeye, but as connection gets unstable the session breaks sometimes which is a real pain. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

we have deployments in quite a few countries in europe , most of the time our partners arent able to visit the site personally so we have save quite a lot of time using remoteeye to access the sitution on the deployment site by sending anyone available without any prior knowledge of the devices.

This has also saved a lot as we dont need to hire technicians in those places as we ccan mostly resolve everything remotely. Review collected by and hosted on G2.com.

AMAN S.
AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Remote Eye?

The most helpful feature of remote eye is that it is easily integrated with IT system using api calls and the software is supported to mobile , tablet as well as desktop. Review collected by and hosted on G2.com.

What do you dislike about Remote Eye?

The down side of this is its price if you take it than you have to work quickly on it because the price rent is soo high that is the down side of this software. Review collected by and hosted on G2.com.

What problems is Remote Eye solving and how is that benefiting you?

There are so many features of this that makes you effort less tasks. Remote eye helps you to give instructions during video calls and saved video rendering and saved it in erm. Review collected by and hosted on G2.com.