Reachdesk Pricing Overview

It's easy to use, the money is given back if the gift has not been claimed, and there are many choices. Review collected by and hosted on G2.com.

I find things quite expensive on there sometimes Review collected by and hosted on G2.com.

1. I like to have a gifting platform tool. Reachdesk is a gifting platform!

2. It is pretty easy to use. Review collected by and hosted on G2.com.

1. The #1 gift option we asked about during the sales process was VISA e-gift. That gift card option has been broken so many times. Which means we send it and then our prospects have to tell us that it isn't working. Never once in an entire year has Reachdesk reached out to us to inform us that a gifting option is not working. In fact they have told us we were wrong when it wasn't working(I have the emails to prove that).

2.Salesforce Integration: you constantly need to relink you Reachdesk and Salesforce accounts. It is not a one time thing.

3. Their renewal team is predatory. I told them I would have to have the renewal reviewed by our legal team(standard mandatory process) and they took another email out of context after I told them it would need to be reviewed and they renewed it while it was being reviewed!

4. We only needed and asked for e-gifting and they would continuously pester us in calls and emails about our contracted gift physical warehousing with them. We asked them to remove it from the contract. They insisted that we keep it because it didn't cost us money and we did have to use it. The cost is that you have to constantly waste your time telling them you don't want to use it.

5.Some of the e-gifting reward passes appear shady to the recipient. Redemption on reward passes are low. Review collected by and hosted on G2.com.