Reachdesk Features
What are the features of Reachdesk?
Logistics
- Direct Mail Design
- CRM & Marketing Automation Integration
- Custom Batch Sizes
- Delivery Speed
Testing & Tracking
- Mailing List Management
- Dashboards & Reporting
Platform Basics
- Warehousing
- Fulfillment
- Inventory Management
- Gift Status Tracking
- Budgeting
Reporting
- Spend
Platform Additional Functionality
- Inventory Management
- Warehouse and Fulfillment
Platform Data
- Conversion Rate Measurement
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Reachdesk Categories on G2
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Logistics
Direct Mail Design | Features to design personalized mailers, such as postcards and letters. 162 reviewers of Reachdesk have provided feedback on this feature. | 83% (Based on 162 reviews) | |
CRM & Marketing Automation Integration | As reported in 167 Reachdesk reviews. Syncs campaign results and information directly with CRM or marketing automation tools. | 85% (Based on 167 reviews) | |
Custom Batch Sizes | Based on 140 Reachdesk reviews. Allows users to send custom batch sizes, from a single personalized mailer to large batches. | 85% (Based on 140 reviews) | |
Delivery Speed | Mail is dispatched and sent within a reasonable timeframe. 173 reviewers of Reachdesk have provided feedback on this feature. | 82% (Based on 173 reviews) |
Testing & Tracking
Mailing List Management | Manage and segment mailing lists. 139 reviewers of Reachdesk have provided feedback on this feature. | 80% (Based on 139 reviews) | |
Dashboards & Reporting | Based on 162 Reachdesk reviews. Analytics to track delivery, response, and returns of mail. | 81% (Based on 162 reviews) | |
A/B Testing | Test different mailers to different audiences to test what's most effective. This feature was mentioned in 118 Reachdesk reviews. | 74% (Based on 118 reviews) |
Platform Basics
Warehousing | Based on 138 Reachdesk reviews. Stores your company swag for you at a warehouse. | 82% (Based on 138 reviews) | |
Procurement | As reported in 136 Reachdesk reviews. Manufactures or sources promotional products. | 82% (Based on 136 reviews) | |
Fulfillment | As reported in 147 Reachdesk reviews. Delivers your swag to your desired location in bulk or individually. | 87% (Based on 147 reviews) | |
Inventory Management | As reported in 139 Reachdesk reviews. Enables inventory alerts to keep track of company swag in real-time and can automatically order more. | 83% (Based on 139 reviews) | |
Gift Status Tracking | Based on 310 Reachdesk reviews. Ability to provide each gift status and recipient actions every step of the way. | 87% (Based on 310 reviews) | |
Budgeting | Provides the ability for businesses to set and assign budgets for account-based direct mail campaigns. This feature was mentioned in 287 Reachdesk reviews. | 84% (Based on 287 reviews) |
Reporting
Spend | As reported in 147 Reachdesk reviews. Gives a clear view of your promotional product spend and can tie back to users and teams. | 85% (Based on 147 reviews) | |
Conversion Rates | Based on 132 Reachdesk reviews. Tracks conversion and ROI from swag giveaways. | 78% (Based on 132 reviews) |
Platform Additional Functionality
Proof Portal | Provides a portal to review promotional product proofs before finalizing an order. 117 reviewers of Reachdesk have provided feedback on this feature. | 82% (Based on 117 reviews) | |
Budgeting | Sets up spending limits and budgets for each user or team. This feature was mentioned in 130 Reachdesk reviews. | 86% (Based on 130 reviews) | |
CRM Integration | Based on 126 Reachdesk reviews. Integrates with CRM software to enable automated swag shipments. | 83% (Based on 126 reviews) | |
Other Integrations | Other integrations that can include e-commerce platforms, marketing automation software, email marketing software and other marketing technology platforms. 96 reviewers of Reachdesk have provided feedback on this feature. | 79% (Based on 96 reviews) | |
API | As reported in 84 Reachdesk reviews. Automate your promotional product management with your applications or campaigns directly via an API. | 77% (Based on 84 reviews) | |
Customer Advocacy Integration | Based on 90 Reachdesk reviews. Integrates with Customer Advocacy platforms to enable real-time reward/swag fulfillment. | 78% (Based on 90 reviews) | |
Swag Stores | Based on 100 Reachdesk reviews. Creates customer facing or internal swag stores which lets people purchase your swag in real-time. | 79% (Based on 100 reviews) | |
Inventory Management | Allows businesses to view their direct mail inventory in real time and receive alerts when inventory is low. 252 reviewers of Reachdesk have provided feedback on this feature. | 81% (Based on 252 reviews) | |
Warehouse and Fulfillment | Ability to store/warehouse gifts and complete the fulfillment of sending direct mail to every contact within targeted accounts. This feature was mentioned in 252 Reachdesk reviews. | 80% (Based on 252 reviews) |
Platform Data
Conversion Rate Measurement | Ability to measure the conversion rate of accounts that can be attributed to account-based direct mail efforts. 258 reviewers of Reachdesk have provided feedback on this feature. | 79% (Based on 258 reviews) |
Rewards & Incentives
Reward Catalog | Based on 80 Reachdesk reviews. Offers an extensive catalog of gift cards which can be redeemed at a variety of merchants, retailers, etc. | 87% (Based on 80 reviews) | |
Customization | Allows users to customize their reward catalog and add personalized messages for reward recipients. 79 reviewers of Reachdesk have provided feedback on this feature. | 88% (Based on 79 reviews) | |
Bulk Ordering | As reported in 78 Reachdesk reviews. Allows users to order and send gift cards in bulk. | 79% (Based on 78 reviews) | |
Budget Management | Includes features for managing budgets and funds for teams or individuals. This feature was mentioned in 77 Reachdesk reviews. | 84% (Based on 77 reviews) | |
Dashboard | As reported in 76 Reachdesk reviews. Has a centralized dashboard for users to track reward deliveries, view account history, and take administrative actions. | 86% (Based on 76 reviews) | |
Analytics & Reporting | As reported in 75 Reachdesk reviews. Offers reports and analytics dashboards to track funds, orders, deliveries, and redemptions. | 82% (Based on 75 reviews) | |
User, Role, and Access Management | Grants access to select data, features, objects, etc. based on the users, user role, groups, etc. 76 reviewers of Reachdesk have provided feedback on this feature. | 83% (Based on 76 reviews) | |
Integrations | As reported in 73 Reachdesk reviews. Ability to integrate with other software solutions to automate the delivery of rewards and incentives. | 84% (Based on 73 reviews) | |
Reward API | Provides an API allowing business to integrate and automate rewards and incentives within their own application. 72 reviewers of Reachdesk have provided feedback on this feature. | 81% (Based on 72 reviews) |
