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458 Qualtrics Employee Experience Reviews
Overall Review Sentiment for Qualtrics Employee Experience
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I like the ease of use of all the features. Offers innovative technology. The interface is unique and ticks all the boxes. I also like the amazing features and smooth transition. It is an easy tool to integrate from other software. Review collected by and hosted on G2.com.
Reports are only released as permitted by the service. I don't like the reporting features. Not all modules are available. Many times the use of this tool is not so intuitive. Review collected by and hosted on G2.com.
The platform has promoted employees engagement and also maximised their performances. The platform is the best SaaS for employees advocacy and discussion platform. The dashboard is centralised promoting tasks manipulation. With the artificial intelligence system it becomes easy to follow employee actions. Also the platform helps employees to easily know their requirements directly through the questionnaires. It quite easy to use the platform since it has pre- built sophisticated UI design. Review collected by and hosted on G2.com.
This platform has the best outomated services one can ever come across to. I have no regrets using the platform. Review collected by and hosted on G2.com.
Qualtrics Employees Experience is very much helpful in managing operational information and experience.
I like how it is easy to navigate.
Ability to engage with our employees and go deeper in the most important moments.
It is eye-appealing and very versatile.
One can easily get started with it, smooth and relevant dashboard. Review collected by and hosted on G2.com.
I have not yet identified any area that requires improvement yet.
I'm much satisfied with great quality services it offers and i recommend it to others. Review collected by and hosted on G2.com.
The ease of accessibility and use through my cell phone. Review collected by and hosted on G2.com.
Inconvenience in being required to answer questions. Review collected by and hosted on G2.com.
Straightforward workflow and automation tools, integrations for heaps of popular services and all the tools you need to build your own. SSO is a breeze to integrate with Surveys and directories. The ticketing module also seems sound, but I have not used it extensively. Review collected by and hosted on G2.com.
A limited number of steps and a lack of conditional branching available in workflows. Trying to perform tasks that don't already exist in Workflows can be restrictive, even with Javascript. Not possible to perform looped tasks. Review collected by and hosted on G2.com.
With Qualtrics Employee Experience we have been able to modernize our program, we can listen permanently our employees and go deep dive in the most important moments. Review collected by and hosted on G2.com.
You need to invest time to develop a good hierarchy because this is going to impact the use of the platform and the reports, this is and essential part, the result is amazing when you take your time to build the hierarchy. Review collected by and hosted on G2.com.
UI is excellent and friendly on both mobile and desktop. The survey design tools are exceptional and best in class. Action planning support is robust along with analytics and insights being simple to surface from collected data. Review collected by and hosted on G2.com.
Whilst integration capablity is strong, such as good SSO support, further development is required in this space to ensure greater integation capabilities with third-party systems (either via API or other means). SFTP is good however some ciphers are not supported which may be a problem if a HRIS is used where ciphers cannot easily be altered. Review collected by and hosted on G2.com.
As an employee with qualtrics, it is reliable and easy to use and teach others how to use. Review collected by and hosted on G2.com.
The templates only work in qualtrics and you cant view it outside of the program Review collected by and hosted on G2.com.
The best thing about Qualtrics is that is an easy tool to use, creating questions, organizing, sharing and gathering the data is smooth and takes no time. It is usedin every department where I used to work and people from all ages are able to understand it. Review collected by and hosted on G2.com.
I believe that what I seen to have a problem with is the User interface design. It feels like the product has stayed behind and does not look modern. I also wish that it could have nice visualizations to show the data. Review collected by and hosted on G2.com.
the way we find the information of the customers without effort, this was for some of us the best part of using this system, even do for a lot of others this was a very difficult resource Review collected by and hosted on G2.com.
that sometimes it was slow and that in terms of training other new agents, they find it to hasr to use and harder to remember where to located some information and this caused delays in the training Review collected by and hosted on G2.com.