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Qualtrics Employee Experience Reviews & Product Details

Qualtrics Employee Experience Overview

What is Qualtrics Employee Experience?

Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Smart, targeted, in-the-moment listening is drawn from every employee experience, then automatically synthesized by smart AI, machine learning and NLP analytics to uncover the root-cause faster. Qualtrics EmployeeXM is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering everyone to understand the insights that matter most, so you can take the right actions at scale. With Qualtrics EmployeeXM you can: Transform your EX foundation to keep with the pace of change [FOUNDATIONAL SKU - ENGAGEMENT/PULSE] Deliver modern employee experiences that drive business impact with our best-in-class, practical approach to measuring and acting on what employees care about most. Qualtrics EX25 is a validated, science-backed solution that allows organizations to quickly level up their foundational listening strategy and confidently measure critical outcomes beyond engagement with less effort. Regularly measuring inclusion, well-being and intent to stay as part of engagement, gives organizations a holistic, balanced and flexible approach to EX that’s future-proof. Help managers build stronger teams [FOUNDATIONAL SKU - ENGAGEMENT/PULSE] Empower your people leaders to keep their team engaged, healthy and productive using Manager Assist — a purpose-built experience created just for managers that makes it easy to know what’s working well, and where to take action. This all-in-one workspace with personalized team results eliminates the guesswork on where to focus. Managers can also quickly launch idea boards to crowdsource team improvements — driving transparency and accountability — then confidently turn ideas into action plans to efficiently drive improvements in just a few clicks. Move the needle on diversity, equity and inclusion [FOUNDATIONAL SKU - DEI] Build a diverse, equitable and inclusive workforce with Qualtrics DEI solution. Combining research-backed methodologies and world-class employee experience management technology, the Qualtrics DEI solution makes it simple to identify and close DEI gaps across your organization, as well as drive measurable and systematic change. Improve well-being and safety [FOUNDATIONAL SKU - WELL-BEING] Help individual employees, managers, and teams be at their absolute best at work, understand overall employee wellbeing, and deliver suggested actions for improvement to create better experiences for all. With the Well-being at Work Solution, put your people front and center, and drive productivity, engagement and retention. Prepare for the future of work—or any EX investment [FOUNDATIONAL SKU - EXPERIENCE OPTIMIZER] In today’s environment, organizations need to prioritize and deliver cost-optimized experiences that attract and retain top talent. Qualtrics Experience Optimizer guided solutions help HR leaders quickly identify and take action on key value choices and trade-offs across any employee experience investment. Robust analytical models and intelligent cost benefit analysis that are easy to use, dynamic and real time helpsHR teams can make confident investments by understanding what drives the most impact and value for employees—from benefits packages, to office design, to employee value proposition. Hear every employee at every moment that matters [LIFECYCLE SKU] Employee experiences are highly personal and connected, requiring a nuanced approach to measure the end-to-end journey. Qualtrics Lifecycle solution enables organizations to automate listening at key, individual moments like onboarding, post-promotion, return from leave, exit, and beyond. By asking the right questions, at the right time, for every unique experience, organizations uncover which drivers have the most impact on specific moments, providing the insights needed to increase speed to productivity, engagement and retention. What’s more —Qualtrics Employee Journey Analytics helps HR leaders reveal significant relationships between these unique employee touchpoints, so they can take targeted action at the highest payoff moments. Deliver differentiated candidate experiences [CANDIDATE SKU] Turn your candidate experience into a competitive advantage. Qualtrics Candidate Experience equips talent acquisition and analytics leaders with real-time, multi-touch insights so they can easily identify and close the most impactful experience gaps within the recruitment experience. Maximize hiring, minimize cost. Unify experiences to boost business outcomes [CROSSXM SKU] Qualtrics CrossXM brings together data from every experience—from employees to customers to brand—to find connections between experience programs. CrossXM highlights which employee levers to pull to increase customer advocacy, spend, engagement and more. Redefine the technology experience [ETX SKU] In today’s digital world, employee engagement is deeply connected to the technology experience. Employees who say that technology is enabling productivity are 85% more likely to stay longer, and 230% more engaged than those who do not perceive the same. With the Qualtrics Employee Technology Experience solution, uncover the employee sentiment towards your existing solutions — as well as what you can do to make them better. Double down on leadership development [360 SKU] Create a powerful culture of development to close talent gaps and accelerate organizational performance with Qualtrics 360 Development. By capturing personalized, data-driven and actionable insights, Qualtrics 360 Development empowers employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where s employee development efforts have had the greatest impact across the organization. Hear every voice across the entire employee and candidate experience [EX DISCOVER SKU] Extract actionable insights from every employee and candidate interaction to attract, hire and retain top talent with Qualtrics EmployeeXM Discover. This omnichannel solution helps HR teams holistically understand unstructured and unsolicited employee feedback in 23 languages across a range of audio, digital, social and traditional survey channels. By analyzing employee and candidate emotion, intent, effort and sentiment in real time, Qualtrics EmployeeXM Discover enables HR teams to truly understand how and why employees feel the way they do. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Qualtrics Employee Experience Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Qualtrics Employee Experience provides employee survey tools and 360 feedback features that let you measure engagement in real time.

How do you position yourself against your competitors?

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform.
Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.


Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,765 Twitter followers
LinkedIn® Page
www.linkedin.com
5,499 employees on LinkedIn®
Ownership
NASDAQ: XM
Phone
800-340-9194
Description

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.


Justin T.
JT
Overview Provided by:

Recent Qualtrics Employee Experience Reviews

Jainam S.
JS
Jainam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing platform to use"
I had used this tool in my first organization and by far its most easy to use platform, and even if we get stuck customer support is exceptional, e...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Transparency into what matters for my team"
Really easy to use interface that aggregated employee comments into major "themes" without breaking anonymity, even on the smaller teams. Releva...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The ease of the data collection"
Having the ability to read the raw data and then segment it out to provide specific sections to different departartment heads was the best part. W...
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Qualtrics Employee Experience Media

Qualtrics Employee Experience Demo - EmployeeXM for IT
Understand the overall employee technology experience and ensure new implementations are successful and meet employee needs.
Qualtrics Employee Experience Demo - 360 Development
Identify and track employee development outcomes across the organization over time.
Qualtrics Employee Experience Demo - Candidate Experience Dashboard
Close experience gaps in your recruitment process with invaluable candidate insights with multi-touch programs and contact frequency.
Qualtrics Employee Experience Demo - 360 Competencies
Jumpstart your development program using our expert-created, out-of-the-box development framework for senior leaders, people managers and individual contributors
Qualtrics Employee Experience Demo - CrossXM for EX
CrossXM brings together data from every experience, from employees, to customers, to brand, to find connections between your programs, and show you which levers to pull that will keep both your customers happy, and your people engaged.
Qualtrics Employee Experience Demo - Intelligent Analytics Dashboard
Find insights hidden deep in your employee feedback system with Qualtrics iQ, our predictive intelligence engine that applies artificial intelligence and machine learning to employee engagement responses in real-time.
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video

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Video Reviews

457 Qualtrics Employee Experience Reviews

4.4 out of 5
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457 Qualtrics Employee Experience Reviews
4.4 out of 5
457 Qualtrics Employee Experience Reviews
4.4 out of 5

Qualtrics Employee Experience Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Qualtrics Employee ExperienceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

Having the ability to read the raw data and then segment it out to provide specific sections to different departartment heads was the best part. We also like the ability to modify most of the dashboard to meet our visual needs to represent the data easily. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Some of the specifics on the Dashboard that were not able to be modified were not my favorite. Working in higher Ed, we have a specific style guide we are required to adhere to and some things we were not able to modify to meet those requirements. We had to get special permission for those things we could not change becasue the print outs from the dashbard was seen by executives and senior leadership. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It helps us identify gaps in our processes, employee experiences, leadership, traiing, staff opportunities, developmental opportunities, ect. That is the data we collect and then make decisions on that for the next academic year. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Qualtrics Employee Experience?

Really easy to use interface that aggregated employee comments into major "themes" without breaking anonymity, even on the smaller teams.

Relevant and updated meathodology (example the intent to stay questions being time bound were specifically helpful).

Incredbile professional services to help us work fast and grow the value of our insights up to the executive teams. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I had my account team that I loved change, but the new one is still great. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It allows me to keep a more real time pulse on how my team is doing vs ONLY getting one big report a year (our business moves way faster than that). It benefits me to watch the trends against our 5 KPIs and understand if employees feel great about work or bad at work.

I use it to facilitate a quarterly dialouge through the results - people feel empowered to talk about where we're doing great and where we are falling short because they know we look at, share, and act on the data. Review collected by and hosted on G2.com.

KG
Global Talent Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

Preston Donohoo, with Red Pepper, has been fantastic to partner with. He is thorough, excellent at training and his customer support is outstanding. He made our implementation go very smoothly. We have found the Qualtrics engagement survey and 360s tools easy to use, with the ability to dive deep into our results. We would definitely recommend Qualtrics to others. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

The ability to see results for more than one area is not intuitive. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It is helping us dive into our global engagement results and create action plans that are easy to use and trackable for accountability. Review collected by and hosted on G2.com.

Jainam S.
JS
Manager - Customer Centricity
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

I had used this tool in my first organization and by far its most easy to use platform, and even if we get stuck customer support is exceptional, easily implemented across organization, and has highest number of feature,easily integrated with various in house tools and used it on daily frequency Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

only thing is its an huge tool to learn and explain to someone Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

it solves all employee related problems entry exit ad-hoc survey and 360 feedback mechanism and provides valuable insights Review collected by and hosted on G2.com.

Sai Srivatsava M.
SM
Senior Data Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

All I can say is it is great for gathering data and analyzing it further to get an effective feedback. The access to real-time insights into the sentiment analysis which is really helpful to make data-driven decisions. Moreover, I like the easy-to-use interface make it accessible for the teams to monitor and implement properly. To conclude this, it enhance employee engagement in my opinion. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Because of its loaded features it is very overwhelming for new users and specially it becomes harder for people who have no little knowledge on the design and data analysis. The cost is little higher for smaller organizations that might find the pricing a little unfair. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

Personally for me, the real-time insights and actionable feedback for the data gathered and it is easy to turn into actionable insights accordingly. Review collected by and hosted on G2.com.

KA
Director of Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

The benchmarks to compare your organization's results to other organizations in the same industry is extremely helpful. The dashboard is a great visual representation of the results. It really helps to highlight common themes and organize information. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

There is alot to learn with each survey. It may be a little complex to new users. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It's giving the organization insight into making decisions and changes. Review collected by and hosted on G2.com.

SK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

The surveys it's able to conduct, the feedback it's able to collect, the analysis you can derive as a result are top drawer. A really easy to use and implement solution that helps with staff management and adjustment. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I find it the ultimate tool in internal staff analysis that helps me pinpoint development areas, improvement areas and culling areas. A very good tool to have when recruiting. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

The platform has been enabling staff insight, performance levels, employee satisfaction, workplace environment. It aids with improving productivity and engaging the right staff. Review collected by and hosted on G2.com.

ND
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

With Qualtrics Employee Experience I can send constructive and motivating feedback to my team. In addition, with this tool it is easier to tell the story of the work effort of the entire year. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I consider it to be a valuable tool. But sometimes, I feel like my emotions and perspectives are reduced to mere statistics as they get lost in the vast sea of opinions. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

There are so many different areas and courses that you can review and train. In addition, it helped me better understand certain areas of my management position. I also like the amount of responsibility and documentation it provides. Review collected by and hosted on G2.com.

MN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

My favorite part is the privacy it offers to users and survey creators. I also love that you can break down how you see the results into images or export them as an Excel chart for further analysis. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

There really isn't anything specific I don't like about Qualtrics Employee, I've never been given reason to doubt that a survey works properly and efficiently. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

Mainly it makes our lives much easier in data collection. It has allowed us to evaluate our own skills and also receive feedback from other members of the immediate team or other people related to the company with whom we frequently interact. Review collected by and hosted on G2.com.

GG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

The product is easy to use and implement.

It provides real-time predictive behaviour and time response.

The product integrates seamlessly with other employee experience platforms.

It strengthens performance and engagement and offers a complete employee experience platform.

Reliable customer support services.

Gives deep analysis

The product is compatible by mobile and or desktop.

It is easy to design surveys. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Honestly speaking I have not experienced any form of set backs when using the product. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

Increase in employee engagement by the use of the product has led to increase in Productivity.

The product has enhanced creation of happier and more engaged employees leading customer satisfaction. Review collected by and hosted on G2.com.