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Qualtrics Employee Experience Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Qualtrics Employee Experience Media

Qualtrics Employee Experience Demo - EmployeeXM for IT
Understand the overall employee technology experience and ensure new implementations are successful and meet employee needs.
Qualtrics Employee Experience Demo - 360 Development
Identify and track employee development outcomes across the organization over time.
Qualtrics Employee Experience Demo - Candidate Experience Dashboard
Close experience gaps in your recruitment process with invaluable candidate insights with multi-touch programs and contact frequency.
Qualtrics Employee Experience Demo - 360 Competencies
Jumpstart your development program using our expert-created, out-of-the-box development framework for senior leaders, people managers and individual contributors
Qualtrics Employee Experience Demo - CrossXM for EX
CrossXM brings together data from every experience, from employees, to customers, to brand, to find connections between your programs, and show you which levers to pull that will keep both your customers happy, and your people engaged.
Qualtrics Employee Experience Demo - Intelligent Analytics Dashboard
Find insights hidden deep in your employee feedback system with Qualtrics iQ, our predictive intelligence engine that applies artificial intelligence and machine learning to employee engagement responses in real-time.
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
Play Qualtrics Employee Experience Video
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Qualtrics Employee Experience Reviews (462)

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Reviews

Qualtrics Employee Experience Reviews (462)

View 3 Video Reviews
4.4
462 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of Qualtrics Employee Experience, highlighting its ability to streamline data collection and provide valuable insights. The intuitive interface and robust support make it accessible for teams, although some find the platform's complexity overwhelming for new users.

Pros & Cons

Generated from real user reviews
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Duke K.
DK
Senior Manager of Strategy and Experience Management
Mid-Market (51-1000 emp.)
"Customizable Insights, but Setup Challenges"
What do you like best about Qualtrics Employee Experience?

I use Qualtrics Employee Experience to gauge employee satisfaction and host a virtual suggestion box. I love how I can easily customize interactions for each department while keeping the core consistent. The dashboards are really nice once you learn how to customize them, and there are a lot of reporting features and AI tools that managers can use. Each manager can see how their team compares to the department and organization overall on several metrics and even specific questions. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

It is really difficult to get accurate employer data into the platform. There is a HUGE assumption that every company uses one of the big-name software and has an internal HR department. We are still performing a lot of manual steps to update employee data since we use a smaller HR vendor. The concept was easy but in reality, this is the hard part for us. Qualtrics should have a graphics component that does this for us. Review collected by and hosted on G2.com.

Thomas W.
TW
Sr. CX Manager
Enterprise (> 1000 emp.)
"Effortless Employee Insights with Stellar Support"
What do you like best about Qualtrics Employee Experience?

I love that Qualtrics Employee Experience is handled through a service platform and a service contract, so I'm very hands-off. The Qualtrics team really helps a lot by doing most of the legwork with surveying, deploying the survey, analyzing the results, and producing the final product. The support we get from the team makes everything very easy for me. This setup also helps in building trust with our employees since it increases the anonymity and validity of the results, making employees feel safer providing honest feedback. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I do feel like the adoption of AI could be improved, and perhaps the Qualtrics services team is doing that already, and I just don't have visibility to that. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Enterprise (> 1000 emp.)
"Qualtrics Makes Employee Engagement Insights Easy"
What do you like best about Qualtrics Employee Experience?

Qualtrics does a great job gathering information from employees and analyzing the data to best understand our engagement and areas of opportunity. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Not much, it is a user friendly platform. Review collected by and hosted on G2.com.

Tevfik D.
TD
Assistant Professor
Mid-Market (51-1000 emp.)
"Effortless Data Collection That Saves Time"
What do you like best about Qualtrics Employee Experience?

This tool makes it easy for us to collect data and helps us save time. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

The service is quite expensive. They charge high fees when collecting data, which makes it costly. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"The ease of the data collection"
What do you like best about Qualtrics Employee Experience?

Having the ability to read the raw data and then segment it out to provide specific sections to different departartment heads was the best part. We also like the ability to modify most of the dashboard to meet our visual needs to represent the data easily. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Some of the specifics on the Dashboard that were not able to be modified were not my favorite. Working in higher Ed, we have a specific style guide we are required to adhere to and some things we were not able to modify to meet those requirements. We had to get special permission for those things we could not change becasue the print outs from the dashbard was seen by executives and senior leadership. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Transparency into what matters for my team"
What do you like best about Qualtrics Employee Experience?

Really easy to use interface that aggregated employee comments into major "themes" without breaking anonymity, even on the smaller teams.

Relevant and updated meathodology (example the intent to stay questions being time bound were specifically helpful).

Incredbile professional services to help us work fast and grow the value of our insights up to the executive teams. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I had my account team that I loved change, but the new one is still great. Review collected by and hosted on G2.com.

KG
Global Talent Manager
Enterprise (> 1000 emp.)
"Customer Support is fantastic."
What do you like best about Qualtrics Employee Experience?

Preston Donohoo, with Red Pepper, has been fantastic to partner with. He is thorough, excellent at training and his customer support is outstanding. He made our implementation go very smoothly. We have found the Qualtrics engagement survey and 360s tools easy to use, with the ability to dive deep into our results. We would definitely recommend Qualtrics to others. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

The ability to see results for more than one area is not intuitive. Review collected by and hosted on G2.com.

Jainam S.
JS
Manager - Customer Centricity
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Amazing platform to use"
What do you like best about Qualtrics Employee Experience?

I had used this tool in my first organization and by far its most easy to use platform, and even if we get stuck customer support is exceptional, easily implemented across organization, and has highest number of feature,easily integrated with various in house tools and used it on daily frequency Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

only thing is its an huge tool to learn and explain to someone Review collected by and hosted on G2.com.

Sai Srivatsava M.
SM
Senior Data Analyst
Mid-Market (51-1000 emp.)
"My take on Qualtrics"
What do you like best about Qualtrics Employee Experience?

All I can say is it is great for gathering data and analyzing it further to get an effective feedback. The access to real-time insights into the sentiment analysis which is really helpful to make data-driven decisions. Moreover, I like the easy-to-use interface make it accessible for the teams to monitor and implement properly. To conclude this, it enhance employee engagement in my opinion. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Because of its loaded features it is very overwhelming for new users and specially it becomes harder for people who have no little knowledge on the design and data analysis. The cost is little higher for smaller organizations that might find the pricing a little unfair. Review collected by and hosted on G2.com.

KA
Director of Human Resources
Mid-Market (51-1000 emp.)
"Benchmarks and Dashboard"
What do you like best about Qualtrics Employee Experience?

The benchmarks to compare your organization's results to other organizations in the same industry is extremely helpful. The dashboard is a great visual representation of the results. It really helps to highlight common themes and organize information. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

There is alot to learn with each survey. It may be a little complex to new users. Review collected by and hosted on G2.com.

Questions about Qualtrics Employee Experience? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Qualtrics Employee Experience used for?

Austin T.
AT
Austin Trouten
Last activity almost 5 years ago

what is the best browser platform for creating surveys with qualtrix?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Average Discount

17%

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Qualtrics Employee Experience Features
Customization
Integration APIs
Internationalization
Performance Benchmarking
Reporting & Dashboards
Interoperability
Employee Pulse Surveys
Survey Customization
Science-based templates
Social Feedback Portal
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Qualtrics Employee Experience