--- title: Qualtrics Employee Experience Reviews meta_title: 'Qualtrics Employee Experience Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 462 reviews by the users' company size, role or industry to find out how Qualtrics Employee Experience works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 462 scale: '5' date_modified: '2026-06-24' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Qualtrics Employee Experience Reviews **Vendor:** Qualtrics **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.4/5.0 **Total Reviews:** 462 ## About Qualtrics Employee Experience Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands. ## Qualtrics Employee Experience Pros & Cons **What users like:** - Users find the **ease of use** in Qualtrics Employee Experience essential for efficient data collection and analysis. (6 reviews) - Users appreciate the **easy data collection and analysis** , enhancing engagement and decision-making with real-time insights. (4 reviews) - Users appreciate the **customizable dashboard** of Qualtrics Employee Experience, enhancing data visualization and facilitating informed decision-making. (4 reviews) - Users find the **real-time insights** from Qualtrics Employee Experience invaluable for data-driven decisions and employee engagement. (3 reviews) - Users commend the **exceptional customer support** of Qualtrics, ensuring a smooth implementation and positive experience. (2 reviews) - Users value the **easy implementation** of Qualtrics Employee Experience, facilitating smooth staff management and support. (2 reviews) - Employee Engagement (2 reviews) - Implementation Ease (2 reviews) - Time-saving (2 reviews) - User Experience (2 reviews) **What users dislike:** - Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially newcomers who struggle with its complexity. (3 reviews) - Users find the **learning curve steep** due to the complexity and numerous features of Qualtrics Employee Experience. (3 reviews) - Users find the platform's **complex usability** challenging, especially for those unfamiliar with the survey features. (2 reviews) - Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations. (2 reviews) - Users find the service **quite expensive** , making it a costly option, especially for smaller organizations. (2 reviews) - Users find the product **not intuitive** , making it challenging for those unfamiliar with design and data analysis. (2 reviews) - Users find the **complexity for new users** challenging as there's much to learn with each survey. (1 reviews) - Dashboard Issues (1 reviews) - Difficult Customization (1 reviews) - Expensive Subscriptions (1 reviews) ## Qualtrics Employee Experience Reviews ### 1. Excellent support but platform needs improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Kenneth R. | Dean, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about Qualtrics Employee Experience?** The customer/technical support was excellent. He was able to answer my questions so that I can finish creating a new project. **What do you dislike about Qualtrics Employee Experience?** The report section of the platform was somewhat opaque. I couldn't figure out how to create a report on self and others' report. The support created a default report, and I was able to modify it. However, I should be able to create it from scratch. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Team feedback/assessment ### 2. Fantastic Product **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | Senior Executive Search Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Qualtrics Employee Experience?** The customizability that you have to create your own surveys and mix and match with third party products. **What do you dislike about Qualtrics Employee Experience?** The only thing I dislike are certain functions sometimes are a little complex and that I may need to call support. However, support is 24/7. **Recommendations to others considering Qualtrics Employee Experience:** Great product. USe their support as their leadership and employees are very helpful and well trained. They work 24/7. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We now can unite as a workforce and ensure each employees voice is heard anonymously. It also allows having more frequent questionnaires and learning more about unique questions we have. ### 3. New Client **Rating:** 3.5/5.0 stars **Reviewed by:** Morgan N. | HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Qualtrics Employee Experience?** The implementation phase has been smooth and clearly outlined, the platform capabilities are easy to pick up and customize **What do you dislike about Qualtrics Employee Experience?** Implementation consultants do not seem to be part of the team, could be more in house implementations **Recommendations to others considering Qualtrics Employee Experience:** N/A **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Automation is huge for a company of our size, the metrics that Qualtrics provides takes a lot of manual work out of understanding our data and presenting data to leadership ### 4. Simplified Web-Based Analysis Tool for Everyday Users **Rating:** 3.5/5.0 stars **Reviewed by:** Austin T. | Student, Aviation & Aerospace, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2019 **What do you like best about Qualtrics Employee Experience?** The GUI that is implemented by Qualtrics makes online survey creation and data analysis a breeze **What do you dislike about Qualtrics Employee Experience?** I do not like the outdated HTML format of the software **Recommendations to others considering Qualtrics Employee Experience:** Take your time with the software and be sure to browse FAQ **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Automatic survey updates do not accurately push to all selected notification methods ### 5. Higher end tracking of engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Qualtrics Employee Experience?** The ease of using the software. We can send the survey to any of our team members and they can give us feedback in real time so there is little waiting time on our satisfaction surveys. **What do you dislike about Qualtrics Employee Experience?** I wish we could track who we send the surveys to - but the whole point of us sending the surveys is that the employee can remain anonymous. **Recommendations to others considering Qualtrics Employee Experience:** The price is a little more than we could afford but the trial was nice. We are trying to make it set in our budget next year so we can enjoy better feautres offered to paying customers. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Our company has realized that there are some areas of improvement and I don't think we would have noticed them if we hadn't sent out the anonymous survey. ### 6. Great for finding what makes your employees truly happy **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn N. | Medical Student, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Qualtrics Employee Experience?** This product gives you insights into your employee base that you didnt even know existed. For example, after sending out our first wave of employee surveys and analyzing the data we found that one thing that qualtrics believed would improve our employee satisfaction would be to offer a paid vacation (time off + money to go towards vacation). Now for just 1500$ per employee per year we have implemented this. This, along with other seemingly random changes our company culture has greatly improved and our employee attrition has lowered considerably, which almost pays for the cost of the vacations in and of itself. **What do you dislike about Qualtrics Employee Experience?** In order to use their dashboard feature (which is the entire purpose of the software) to view your collected data you need to plan everything out from start to finish and test it multiple times. Many times post data collection we talk to their support team only to hear that we should have planned better and ran through exactly what we wanted to analyze before the survey was sent out so as to know how we can use our data. This was very disappointing the first time around but we were better able to avoid subsequent times later. **Recommendations to others considering Qualtrics Employee Experience:** Plan to dedicate an entire employee to the implementation, use and administration of this software. While that may seem like a lot it will pay off in the long run. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee Attrition has been considerably decreased which was the purpose we had in mind when we signed with qualtrics. Additionally though, we have made other ancillary changes in response to the data we were able to collect and visualize and our employee's overall satisfaction with their job has increased by 15% since our first year of using qualtrics. ### 7. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea T. | Talent Development Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** I was able to have a great learning experience as a customer with 1:1 support on building dashboards. **What do you dislike about Qualtrics Employee Experience?** I was not aware of the on-demand training until further into the implementation. I wish it would have been more clear right from the beginning. It is a great resource. **Recommendations to others considering Qualtrics Employee Experience:** Really dive into learning about the dashboards. They are fabulous and very helpful tools to have at your finger tips. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I am able to have a lot of great reporting options in my dashboards and it is saving me a lot of time since I used to do this manually. ### 8. Fast, Friendly, Easy to Use, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** We had a great experience with support and survey creation. **What do you dislike about Qualtrics Employee Experience?** The timeline was a little extended and we occasionally got caught up by technical things that were not working quite yet. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We have used them to help with our Organizational Assessment process. It has helped us give a voice to everyone in the organizations we work with. ### 9. Employee Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Corsica G. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Qualtrics Employee Experience?** The thing I like most is it’s user friendly. I can drop data in and make something great of it. I enjoyed using it. It’s a tad bit better than excel. **What do you dislike about Qualtrics Employee Experience?** There are so many options and functions. It can become overwhelming. If you’re overwhelmed, you can miss something. **Recommendations to others considering Qualtrics Employee Experience:** My employees and myself enjoyed grouping together data to improve the business. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee Engagement to help measure data and to identify the area of opportunity for my team. ### 10. Powerful tool for analytics and survey development; however, could be overkill for simple surveys. **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal K. | Senior Manager, People Operations & People Partner, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** - ability to create various types of surveys - ability to use different statistical methods to run data and create models - reporting **What do you dislike about Qualtrics Employee Experience?** - hard to learn - need Qualtrics rep to give us permissions to modules. Some were not given. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** - employee engagement survey ### 11. Fantastic Company **Rating:** 5.0/5.0 stars **Reviewed by:** Yvette L. | Information Technology Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** The support for Qualtrics is phenomenal. They are always ready and have the best solutions. **What do you dislike about Qualtrics Employee Experience?** I find the flash chat on the main support page pretty annoying. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The survey software allows many of our users to get stats that they wouldn't have gotten otherwise. ### 12. Qualtrics has been helpful to our program with survey outcomes and employee engagement software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Qualtrics Employee Experience?** The data outcomes report are very helpful. Need more assistance setting up the dashboard. **What do you dislike about Qualtrics Employee Experience?** Some functions are not easily accessible. For example. on the engagement platform where is the delay email option for "send email". Somehow, my email messages are delayed, I do not want a delay. When I called the customer support line, I was placed on hold and asked for a call back number. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Still awaiting assistance from Qualtrics to setup engagement software detail outcome page. ### 13. Rate the best of you **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Qualtrics Employee Experience?** Qee is a valuable program for rating your experience within your corporation. It is a valuable tool in which the employee can Mark themselves for satisfaction within company guidelines **What do you dislike about Qualtrics Employee Experience?** The program lacks a few nuances such as daily evaluation and weekly butt do see it coming in the future that will make the program a lot smoother **Recommendations to others considering Qualtrics Employee Experience:** this is a great tool in classifying yourself to making sure that everything follows suit **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It has increased my ability to be reviewed by my employer and get seeded for promotions ### 14. Use of Qualtrics for College Assessment program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Qualtrics Employee Experience?** Easy of use, helpful features, ability to design assessment tools that adapt to your needs **What do you dislike about Qualtrics Employee Experience?** This product has met my needs and if I use the help screens I can usually figure out my questions **Recommendations to others considering Qualtrics Employee Experience:** Excellent tool if you need to write surveys/assessment for small projects/elective courses or other **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Ability to do elective course reviews in a quick and efficient way ### 15. Our teams partner at work accomplishments **Rating:** 4.5/5.0 stars **Reviewed by:** Ranjini K. | Senior Information Technology Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2019 **What do you like best about Qualtrics Employee Experience?** The functionality the Qualtrics provides is much better than all the survey platforms currently available in market. This makes our work much easier. **What do you dislike about Qualtrics Employee Experience?** You really need to explore many of the features. It would had been good to have this highlighted somewhere for better ease of use **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** This makes our work much easier and helps us reach out to our customers and vendors and collect their feedbacks ### 16. Great!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics is the best tool for employee experience. It is designed to do by yourself. We have loved our use of Qaltrics and would reccomend it to anyone. **What do you dislike about Qualtrics Employee Experience?** It may be confusing to get everything started. Its difficult sometimes to understand the process in wich you need to **Recommendations to others considering Qualtrics Employee Experience:** Use qualtrics. It will help you know what your employees think and how you can become what you need to become. Employees first. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Employee retention is huge. We were able to diagnose why our employees were leaving ### 17. Intuitive & Expansive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics provides a very intuitive platform to manage end-to-end employee experience mapping. The integrated survey tools, dashboards and advanced analytics capabilities take it to the next level all in an easy to use package. **What do you dislike about Qualtrics Employee Experience?** The main downside to Qualtrics is that the text analytics are not as robust as I would have hoped or was told. This should be getting better with time, however it is a slow process. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We utilize Qualtrics for employee engagement and it has enabled us to take a very direct approach to action planning and tracking progress. We've seen a big jump in engagement in a year of using the platform. ### 18. Qualtrics Employee Experience is extremely useful in the workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Qualtrics Employee Experience?** The aspect that I enjoy most about Qualtrics is how simple it is to use for all associates. It is quick and gives us the data we need **What do you dislike about Qualtrics Employee Experience?** I cannot think of anything at the moment that I dislike in particular about Qualtrics **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Qualtrics Employee Experience is highly beneficial because it solves problems of not having enough input and meeting the needs of all employees. it allows us to receive and incorporate feedback for all topic areas ### 19. Use it for our surverys across teams. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Qualtrics Employee Experience?** I think the UI is very easy to navigate. It is simple and not too tough to navigate. Very easy to setup surveys and easier to get a large sample size with less effort. **What do you dislike about Qualtrics Employee Experience?** It's a valid way to collect data, but it might not be a way to collect valid data. There is definitely uncertainty in the data. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Since it is electronic it's easier to get a bunch of people to participate online than to get them to respond. SInce it is easier to write surveys, it doesn't takes time off from more important things. ### 20. Innovative **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Qualtrics Employee Experience?** It is very helpful for businesses to identify which issues need to be addressed and what improvements should be made. It is a great way for employees to express opinions or concerns. **What do you dislike about Qualtrics Employee Experience?** The insights graphs may be difficult to interpret. Difficult to use especially to those who are not tech savvy **Recommendations to others considering Qualtrics Employee Experience:** Update the insight keys, make it easier to use or provide tutorials **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** So far I havent ran into any problems and the benefits is that businesses can identify source of problems in the workplace ### 21. Qualtrics Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics is a great tool for capturing customer and product information. It was easy to use and share information with my team. **What do you dislike about Qualtrics Employee Experience?** At times the customization is not ideal. More work is required to improvement customization. **Recommendations to others considering Qualtrics Employee Experience:** Great product but continue to improve customization **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Tool has resulted in team gaining valuable insights on customer behavior. ### 22. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Qualtrics Employee Experience?** It is a good platform for getting employees opinions. The entire system is easy to use and doesn't require too much additional input **What do you dislike about Qualtrics Employee Experience?** The only issue I have is it can lag at times, but that is a minor inconvenience. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The data from qualtrics helps to improve functions in the workplace. Able to take a census of how employees feel about company policies and what can be done to change them. ### 23. Qualtrics survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics is a great easy way to develop a survey to send out **What do you dislike about Qualtrics Employee Experience?** The features in Qualtrics are not inherently user friendly **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Participant survey, able to download information and edit survey real time ### 24. Would recommend qualtrics to my colleagues and friends **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Qualtrics Employee Experience?** I like that Qualtrics takes the survey data and displays the results in a meaningful and consistent way. It is easy to interpret results **What do you dislike about Qualtrics Employee Experience?** I dislike that the links created sometimes result in an error page. This causes confusion among employees using the software **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** The qualitrics employee experience has positively impacted my work by allowing me to take multiple employee consideration into account when implementing large scale projects ### 25. Great software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** It is easy to use and understand, I was able to pick it up quickly. The team was great to work with. **What do you dislike about Qualtrics Employee Experience?** As someone who hasn't used the software before it took a bit to get used to. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Tracking employee feedback via survey, it is nice to have it all in one place. ### 26. Good Way to Conduct Surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** As someone who's company has used Qualtrics and customized it beyond the norm, Qualtrics was overall a good solution. We were able to customize it to our needs, which were probably more complicated than most. **What do you dislike about Qualtrics Employee Experience?** Because we used it in a more complicated way, there were some hiccups. We had several different versions of surveys, and if we made a change, sometimes it would change across all surveys in that group, but sometimes it wouldn't. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We were conducting reviews of employees, having a person's peers provide feedback about the individual. ### 27. Good Survey Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics surveys allow you to use a variety of question styles to evaluate people and experiences. In my experience, most have been ranking questions followed by a text box for explanation. **What do you dislike about Qualtrics Employee Experience?** The layout of the surveys looks rather outdated compared to other platforms like SurveyMonkey **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It is very easy to congregate and share data from the surveys and compare responses from year to year ### 28. Awesome experience with you all! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** Ease of communication with the sales person. **What do you dislike about Qualtrics Employee Experience?** The interface when I log in is not as friendly as I would like. I feel like I didn't understand where to go. I had to keep asking questions. (That is user error, I know, but still an issues) **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** 360 report right now. ### 29. our Qualtrics rep has been very helpful with any instruction and updates **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy L. | HRIS Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** He shows us around the Qualtrics portal and assists when asks. We haven't gone live yet but will soon. **What do you dislike about Qualtrics Employee Experience?** Qualtrics system can be a little confusing at first. I hope to learn it better with time. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We haven't gone live yet with our first survey but hope to next week. ### 30. Seamless survey experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Qualtrics Employee Experience?** Smart preferences mean you can build the best survey with minimal experience **What do you dislike about Qualtrics Employee Experience?** Complicated for novices but lots of tools to help **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Easily surveying my research subjects ### 31. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Qualtrics Employee Experience?** The most beneficial experience I had with Qualtrics Employee Experience is getting new employees on boarded quicker. **What do you dislike about Qualtrics Employee Experience?** I have had issues with the site freezing on me. Which can be very frustrating. **Recommendations to others considering Qualtrics Employee Experience:** It is an excellent training tool. It is get with onboarding and retaining employees. Its data is incredible. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It allows new employees to get up to speed faster. It helps to show productivity. ### 32. Great product! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** Great communication and very educated staff. **What do you dislike about Qualtrics Employee Experience?** Nothing I can think of at this time. We have had a great experience. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We are usually Qualitrics for Employee Engagement. We love that we can see the feedback by departments, office and location. ### 33. We have just purchased the product for Engagement. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** We are new but setting it up seems easy. **What do you dislike about Qualtrics Employee Experience?** Cannot say at this point as we are creating our first survey. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It's hopefully going to make it easy to complete employee engagement surveys, receive feedback and take actions. ### 34. Lots to Work Through **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** The PredictIQ and StatsIQ features are very useful, especially when communicating results to a non-technical audience. **What do you dislike about Qualtrics Employee Experience?** Not fully fleshed out, lots of bugs to work through. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Trying to solve for attrition and dig into insights from lifecycle surveys. ### 35. Valuable report but not so tool not so friendly to navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2019 **What do you like best about Qualtrics Employee Experience?** The reports are automated, so when editing or adjusting data sources, this is fed to all reports and saves time **What do you dislike about Qualtrics Employee Experience?** Its not so intuitive to navigate the platform. You can easily mess up the data sources and is difficult to figure out how to build new tables or graphs **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Whenever I called for support, I was usually given an agent that knew the product (360 assessment) and gave me guidelines ### 36. Requires lot of set up **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** The product is good but its difficult to use without dedicated resources **What do you dislike about Qualtrics Employee Experience?** Its very resource intensive system to run and not as easy as sales people describe it when they sell it. Its a platform vs. a product and its useless if a small company with limited resources buys it. **Recommendations to others considering Qualtrics Employee Experience:** Be sure you have dedicated resource to use the application. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We used it once, but were not able to get any benefits . ### 37. Was expecting more **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** Tool is simple to get up and running. The dashboard accomplishes it's purpose but is a little limiting. **What do you dislike about Qualtrics Employee Experience?** For the money that we paid, we thought we would get more insight into the global and industry norms. **Recommendations to others considering Qualtrics Employee Experience:** The tool is just for building the survey itself. You do not receive much consultation on the process or analysis of the results. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Gaining insight into an employee popuation ### 38. Our go-to Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** The design and simplicity of use has been by far the best tool we've seen. **What do you dislike about Qualtrics Employee Experience?** I have only been using it for a few months and so far I'm really enjoying the tool and all it's able to do for us! **Recommendations to others considering Qualtrics Employee Experience:** n/a **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Centralize our survey design and experience. And ensure we're being consistent with how we think about survey'ing our employees and the voice we use. ### 39. Helpful for leadership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2019 **What do you like best about Qualtrics Employee Experience?** that it engages personally with each individual and is not a blanket program **What do you dislike about Qualtrics Employee Experience?** it can be difficult to use the interface in the beginning but you get the hang of it **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** we solve the issue of leadership only coming from a few individuals this spreads it out ### 40. I have used Qualtrics for a lot of surveys and it is a really good resource. **Rating:** 5.0/5.0 stars **Reviewed by:** Vibhuti S. | Student Information Assistant/Peer Teacher, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Qualtrics Employee Experience?** Upsides include an easy platform to gain user experiences **What do you dislike about Qualtrics Employee Experience?** I am pretty satisfied with Qualtrics and I have no complaint **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** User experiences ### 41. Use with eyes wide open **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Qualtrics Employee Experience?** Immediate insights during and after the survey, ability to customize dashboards, the fact that it's a SaaS product, X5 analytics are night and day from our prior vendor, ability to constantly load and change demographics data on the fly. **What do you dislike about Qualtrics Employee Experience?** The RFP process left much to be desired, with functionality that was promised not possible once the ink dried. When sharing dashboards you can see individuals' results, which meant that we could not share results broadly (I am told this is being fixed). We were told that there would be export to PPT, but that doesn't actually exist and it's not on the product roadmap. We were also not told that Qualtrics does not conduct implementation and were sent to another vendor to start an RFP/SOW with them very late in the sales process. **Recommendations to others considering Qualtrics Employee Experience:** Be incredibly explicit and detailed in your SOW/RFP, essentially documenting every functionality that you need over many pages. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We track employee engagement, employee life cycle data (e.g. exit survey data), conduct ad hoc surveys (real estate and food quality), and have employees rate managers via our employee engagement tool ### 42. Best product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Qualtrics Employee Experience?** The most helpful thing about qualtrics is that it allowed management to get an overall report based on employee experience for the year to help them make positive changes in the working environment **What do you dislike about Qualtrics Employee Experience?** There is nothing I dislike about qualtrics **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** I was solving employee concerns, unit difficulties, issues with management ### 43. Great for Employee Culture Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** The dashboard is really clear, the implementation process was easy and everyone was really helpful when getting everything set up. **What do you dislike about Qualtrics Employee Experience?** Dashboard can be a bit tricky- haven't used it a lot but would be nice if it was a little more intuitive. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Having our employees participate in a culture/engagement survey- the survey hasn't closed yet so haven't realized any benefits yet. ### 44. Solid Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Qualtrics Employee Experience?** It has a very straightforward layout which makes it easy to navigate. **What do you dislike about Qualtrics Employee Experience?** Sometimes it is slow with logging in but that may just be our servers. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Providing employees access to human resource materials and general information about there job. ### 45. Group Director, Research & Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about Qualtrics Employee Experience?** Ease of use; intuitive and visually appealing **What do you dislike about Qualtrics Employee Experience?** Ability to create customized filters and see additional details **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** General employee satisfaction and perceptions ### 46. Our go-to solution for surveys big and small **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics’ easy-to-use interface has made it a solution for many of our office needs. We use it for needs as small as determining how many people will be attending a meeting to projects as large as surveying the 10,000+ students in our college about their satisfaction with our services, and many other tasks in between. **What do you dislike about Qualtrics Employee Experience?** We sometimes find that Qualtrics doesn’t offer the complete flexibility we need to collect data in particular ways, but we’ve always managed to work around that and it’s never stopped us from using it for a particular need. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** We use Qualtrics for a variety of assessment purposes, as well as to collect nominations for awards, student comments and feedback about particular issues, and to request RSVPs for meetings and workshops. ### 47. Qualtrics flexibility scores **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolas B. | Customer Satisfaction Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Qualtrics Employee Experience?** I like the flexibility of Qualtrics and the way how easy it is to use the tool. We can create so many different visualizations for every possible use case. **What do you dislike about Qualtrics Employee Experience?** The data models seem not so good in the back-end and it appears that restricts us on how we can use the data. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** we believe in Customer experience goes hand in hand with employee experience and therefore we need to tackle both aspects ### 48. A great way to get great feedback! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Qualtrics Employee Experience?** Qualtrics Employee Experience allows me as a worker to give honest and anonymous feedback to my employer. It’s a great real-time tool to be able to quickly and efficiently communicate strengths and weaknesses to my employer. **What do you dislike about Qualtrics Employee Experience?** Sometimes, people use the product in unorthodox ways, i.e. instead of verbally communicating issues to managers and such, they use this software. **Recommendations to others considering Qualtrics Employee Experience:** It’s a great tool that is also effective. I would definitely recommend this if you’re looking to get honest feedback from employees that are otherwise unlikely to share opinions. **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** It has made it way easier to gain honest feedback throughout the department and communicate ways to improve. ### 49. EASY 360 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Qualtrics Employee Experience?** Like the clarity of the tool on screen. It was helpful to customize the reports for the different people assessed. **What do you dislike about Qualtrics Employee Experience?** Setting up the back end is a little tedious **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** Address perceptions of lack of communications in the workplace. ### 50. Good system! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Qualtrics Employee Experience?** I like the ease of use but it’s a bit clunky looking **What do you dislike about Qualtrics Employee Experience?** Outdated but still intuitive, better than other proprietary systems I have used! **What problems is Qualtrics Employee Experience solving and how is that benefiting you?** None ## Qualtrics Employee Experience Discussions - [what is the best browser platform for creating surveys with qualtrix?](https://www.g2.com/discussions/what-is-the-best-browser-platform-for-creating-surveys-with-qualtrix) - 2 comments, 1 upvote - [how can i create personalised email on your site](https://www.g2.com/discussions/15952-how-can-i-create-personalised-email-on-your-site) - 1 comment, 1 upvote - [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment - [View Qualtrics Employee Experience pricing details and edition comparison](https://www.g2.com/products/qualtrics-employee-experience/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+04%3A47%3A33+-0500&secure%5Bsession_id%5D=aa68ecbb-84f1-451a-84a4-19b770d26b01&secure%5Btoken%5D=de1b1973f8164479c3fe022c5f86938e1a47c4f41f7dd1497ecfb6012c3d4f43&format=llm_user) ## Qualtrics Employee Experience Features **Basics** - Interoperability - Performance - Mobility - Internationalization **Basics** - Reporting - Interoperability - Performance **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Content** - Content Management - Content Library - Content Creation **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Feedback** - requesting feedback - continuous feedback **Data** - Platform Search - Alerts and Notifications - Visualization **Content** - Automation - File Sharing **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Data** - Dashboard and Reporting - Historical Analysis **Platform Additional Functionality** - Social Feedback Portal **Agentic AI - Exit Interview Management** - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Qualtrics Employee Experience Alternatives - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.7/5.0 (3,940 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,847 reviews) - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,565 reviews)