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Qualtrics Employee Experience Reviews & Product Details - Page 3

Qualtrics Employee Experience Overview

What is Qualtrics Employee Experience?

Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Smart, targeted, in-the-moment listening is drawn from every employee experience, then automatically synthesized by smart AI, machine learning and NLP analytics to uncover the root-cause faster. Qualtrics EmployeeXM is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering everyone to understand the insights that matter most, so you can take the right actions at scale. With Qualtrics EmployeeXM you can: Transform your EX foundation to keep with the pace of change [FOUNDATIONAL SKU - ENGAGEMENT/PULSE] Deliver modern employee experiences that drive business impact with our best-in-class, practical approach to measuring and acting on what employees care about most. Qualtrics EX25 is a validated, science-backed solution that allows organizations to quickly level up their foundational listening strategy and confidently measure critical outcomes beyond engagement with less effort. Regularly measuring inclusion, well-being and intent to stay as part of engagement, gives organizations a holistic, balanced and flexible approach to EX that’s future-proof. Help managers build stronger teams [FOUNDATIONAL SKU - ENGAGEMENT/PULSE] Empower your people leaders to keep their team engaged, healthy and productive using Manager Assist — a purpose-built experience created just for managers that makes it easy to know what’s working well, and where to take action. This all-in-one workspace with personalized team results eliminates the guesswork on where to focus. Managers can also quickly launch idea boards to crowdsource team improvements — driving transparency and accountability — then confidently turn ideas into action plans to efficiently drive improvements in just a few clicks. Move the needle on diversity, equity and inclusion [FOUNDATIONAL SKU - DEI] Build a diverse, equitable and inclusive workforce with Qualtrics DEI solution. Combining research-backed methodologies and world-class employee experience management technology, the Qualtrics DEI solution makes it simple to identify and close DEI gaps across your organization, as well as drive measurable and systematic change. Improve well-being and safety [FOUNDATIONAL SKU - WELL-BEING] Help individual employees, managers, and teams be at their absolute best at work, understand overall employee wellbeing, and deliver suggested actions for improvement to create better experiences for all. With the Well-being at Work Solution, put your people front and center, and drive productivity, engagement and retention. Prepare for the future of work—or any EX investment [FOUNDATIONAL SKU - EXPERIENCE OPTIMIZER] In today’s environment, organizations need to prioritize and deliver cost-optimized experiences that attract and retain top talent. Qualtrics Experience Optimizer guided solutions help HR leaders quickly identify and take action on key value choices and trade-offs across any employee experience investment. Robust analytical models and intelligent cost benefit analysis that are easy to use, dynamic and real time helpsHR teams can make confident investments by understanding what drives the most impact and value for employees—from benefits packages, to office design, to employee value proposition. Hear every employee at every moment that matters [LIFECYCLE SKU] Employee experiences are highly personal and connected, requiring a nuanced approach to measure the end-to-end journey. Qualtrics Lifecycle solution enables organizations to automate listening at key, individual moments like onboarding, post-promotion, return from leave, exit, and beyond. By asking the right questions, at the right time, for every unique experience, organizations uncover which drivers have the most impact on specific moments, providing the insights needed to increase speed to productivity, engagement and retention. What’s more —Qualtrics Employee Journey Analytics helps HR leaders reveal significant relationships between these unique employee touchpoints, so they can take targeted action at the highest payoff moments. Deliver differentiated candidate experiences [CANDIDATE SKU] Turn your candidate experience into a competitive advantage. Qualtrics Candidate Experience equips talent acquisition and analytics leaders with real-time, multi-touch insights so they can easily identify and close the most impactful experience gaps within the recruitment experience. Maximize hiring, minimize cost. Unify experiences to boost business outcomes [CROSSXM SKU] Qualtrics CrossXM brings together data from every experience—from employees to customers to brand—to find connections between experience programs. CrossXM highlights which employee levers to pull to increase customer advocacy, spend, engagement and more. Redefine the technology experience [ETX SKU] In today’s digital world, employee engagement is deeply connected to the technology experience. Employees who say that technology is enabling productivity are 85% more likely to stay longer, and 230% more engaged than those who do not perceive the same. With the Qualtrics Employee Technology Experience solution, uncover the employee sentiment towards your existing solutions — as well as what you can do to make them better. Double down on leadership development [360 SKU] Create a powerful culture of development to close talent gaps and accelerate organizational performance with Qualtrics 360 Development. By capturing personalized, data-driven and actionable insights, Qualtrics 360 Development empowers employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where s employee development efforts have had the greatest impact across the organization. Hear every voice across the entire employee and candidate experience [EX DISCOVER SKU] Extract actionable insights from every employee and candidate interaction to attract, hire and retain top talent with Qualtrics EmployeeXM Discover. This omnichannel solution helps HR teams holistically understand unstructured and unsolicited employee feedback in 23 languages across a range of audio, digital, social and traditional survey channels. By analyzing employee and candidate emotion, intent, effort and sentiment in real time, Qualtrics EmployeeXM Discover enables HR teams to truly understand how and why employees feel the way they do. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Qualtrics Employee Experience Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Qualtrics Employee Experience provides employee survey tools and 360 feedback features that let you measure engagement in real time.

How do you position yourself against your competitors?

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee, and brand—on one platform.
Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.


Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,673 Twitter followers
LinkedIn® Page
www.linkedin.com
5,499 employees on LinkedIn®
Ownership
NASDAQ: XM
Phone
800-340-9194
Description

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.


JT
Overview Provided by:

Recent Qualtrics Employee Experience Reviews

JS
Jainam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing platform to use"
I had used this tool in my first organization and by far its most easy to use platform, and even if we get stuck customer support is exceptional, e...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Transparency into what matters for my team"
Really easy to use interface that aggregated employee comments into major "themes" without breaking anonymity, even on the smaller teams. Releva...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The ease of the data collection"
Having the ability to read the raw data and then segment it out to provide specific sections to different departartment heads was the best part. W...
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Qualtrics Employee Experience Media

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458 Qualtrics Employee Experience Reviews

4.4 out of 5
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458 Qualtrics Employee Experience Reviews
4.4 out of 5
458 Qualtrics Employee Experience Reviews
4.4 out of 5

Qualtrics Employee Experience Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Qualtrics Employee ExperienceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

The product is easy to use and does not require any form of training.

Provides real-time response and monitoring.

The product is compatible by both android and desktop.

Good customer care services Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

The product is up to standard I can not complain. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

The product has created a happier and more engaged employees. These has inturn increased customer satisfaction. Review collected by and hosted on G2.com.

AH
Organizational Development Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

I like the access to Qualtrics Support. I also, like that Qualtrics regularly reaches out to users to get their feedback on new products and features. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

I don't like how sometimes the platform glitches (e.g. I have to login into my co-workers account to make changes to a survey or send an invites). Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It has allowed us to identify factors that drive employee engagement. We are able to present data in an easily understood fashion. Review collected by and hosted on G2.com.

NH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

What AI like most about Qualtrics Employee Experience is the fact that it's cost effective and comes with amazing features that makes getting feedback from employees easy

With the software, it becomes easy for the team to highlight areas of concerns and by addressing these areas we better the employee experience Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Qualtrics Employee Experience has been amazing and no negativity Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

It's a great tool for collection of feedback and makes candidate relationship management easy Review collected by and hosted on G2.com.

KR
Researcher
Research
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

There are many upsides of using Qualtrics Employee Experience. it's a valuable way to collect employee feedback. This feedback can be used to make targeted changes that improve the workplace and the employee experience. Additionally, 360 surveys provide a complete picture of employee satisfaction, which can be helpful in identifying areas of improvement. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Qualtrics Employee Experience is not always the most accurate tool. It can sometimes Struggle to capture the data we need, which can make it less useful for making decisions about our employee experience. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

Overall, Qualtrics Employee Experience is a valuable tool for any organization looking to improve the workplace and create a positive employee experience. It is benefiting us through its feature, which provides valuable feedback that can help improve the workplace. Review collected by and hosted on G2.com.

NP
Survey Programmer Qualtrics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
ZT
Senior EX Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Qualtrics Employee Experience?

The Qualtrics Employee Experience platform is easy to use and empowering for your experience practitioners. It has helped us execute cyclical, event-driven, and ad-hoc surveys to a degree we previously could not achieve. The consultative expertise of the IO psych teams at Qualtrics cannot be understated. Without the help of expert practitioners, we would not be where we are today. Access to these teams is somewhat limited, and the company prefers to partner with 3rd parties to deliver this expertise. Once integrated, the platform is straightforward to use with little support from the Qualtrics tech side. Qualtrics EX is an excellent option for anyone who doesn't need a hands-on vendor and is comfortable enough in their EX maturity to administer their programs with little insight or oversight or anyone who prefers to use 3rd party support for the consultative services. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

SSO and integration are still somewhat of a sticking point. The design time for large-scale projects can also take longer than anticipated.

Comment analysis technology is still behind where we want it to be, but we haven't seen any alternatives doing much better. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

The overall survey process was cumbersome and challenging to navigate before using Qualtrics EX. The platform has enabled a more streamlined approach by reducing the turnaround from survey to results. The dashboards have simplified the way we push results down through the organization. Review collected by and hosted on G2.com.

EW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

When it comes to understand employees experience, Qualtrics Employee Experience has been great. It comes with features that improves employees engagement. In addition, it makes understanding employees concenrs easy thanks to Features such as feedback Analytics Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

It has been working perfectly. No issues whatsoever. It meets our Needs Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

We have used it for employee feedback analytics and it enhances employees engagements Review collected by and hosted on G2.com.

RK
Analyst - Survey Programming
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
NP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Qualtrics Employee Experience?

Qualtrics Employee experience is very help full for employee engagement related. It by default features, setup, and advance level of customization survey. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Support, need to be more accessible, Price is little bit more expensive, and very hard to explore to other people. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

With the help of Qualtrics Employee Experience we have solved 360 functionality and we are also managing candidate relationship and exit interview process. Data collection, Dashboard, report and its advance graph format view is the growth of our organization keys Review collected by and hosted on G2.com.

LO
Lead Information Technology Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Qualtrics Employee Experience?

Qualtrics Employee Experience has the best platform to create, manage and analyze 360-degree surveys to get detailed insights into peers in your organization. Many questionnaire templates are available with Qualtrics EE, and the feedback we get using these well-researched questionnaires is well-detailed and scalable enough to reshape our policies and organizational environment accordingly. The best thing is we can use this excellent solution free of cost with some limitations, but still, plenty of features are available to work on it freely. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Employee Experience?

Everything is perfect, and the features are well-curated to get the best results from Qualtrics Employee Experience. Review collected by and hosted on G2.com.

What problems is Qualtrics Employee Experience solving and how is that benefiting you?

Qualtrics EE is an excellent HR tool, and I have produced quality employee engagement and 360-degree surveys using the prebuilt templates. We also use it for polls, suggestion surveys, event planning, employee feedback, structured interviews, manager scorecards, and multiple other HR tools. There are several benefits of Qualtrics EE, and in my view, the most important is the help it provides in redefining organizational HR policies and transforming the culture into more employee-friendly. The employee suggestion box is another excellent feature of the product as it helps us get anonymous suggestions, which employees are usually afraid to share openly. Review collected by and hosted on G2.com.