Qmatic Features
What are the features of Qmatic?
Customer Support
- SMS Updates
- VIP Settings
- Multilanguage Support
Reporting and Analytics
- Customer Information
- Predictive Analytics
- Clerk Performance Reports
- Location-based Peformance Reports
Hardware
- Proprietary Hardware
- Hardware Agnostic
- Digital Signage
Generative AI
- AI Text-to-Speech
Top Rated Qmatic Alternatives
Qmatic Categories on G2
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Platform Basics
Visitor Check-In | Allows guests to check-in using the platform's built-in dashboard. | Not enough data | |
Visitor Database | Allow users to track on-site visitors, previous visits, and provides visitor log insights. | Not enough data | |
Reports & Analytics | Using the database of visitor information, provide insights into regular visitors and their frequency of visits to plan for future arrival. Plus enable access for certain admin in case of audits, emergency, or checking anomalies. | Not enough data | |
Blacklist Screenings | Cross-check visitor information with resitrcited visitor lists both with the building, nationally and internationally to ensure no dangerous visitors are allowed on the premises. | Not enough data | |
Badge Issuance | Scan faces or IDs for issuing approved visitor badges. Store photo information in database for record keeping. | Not enough data | |
Automation | Automate manual tasks such as visitor arrival and departure notifications, and contact information autofilling. | Not enough data |
Platform Data
Automation | Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. | Not enough data | |
Dashboard | Provides a dashboard with check-in and check-out capabilities and visitor logs. | Not enough data |
Platform Interoperability
Notifications | Sends a notification to users of a visitors arrival and departure. | Not enough data | |
Hardware | Works with hardware, such as iPads, for an interactive representation of the platform that is easy to use by visitors. | Not enough data |
Platform Additional Functionality
Integration | Integrates with related tools that simplify platform management and usage. | Not enough data |
Customer Support
SMS Updates | Provides SMS text updates to customers in the queue. This feature was mentioned in 10 Qmatic reviews. | 52% (Based on 10 reviews) | |
VIP Settings | Offers customized settings for VIP customers in the queue. This feature was mentioned in 10 Qmatic reviews. | 38% (Based on 10 reviews) | |
Multilanguage Support | Based on 10 Qmatic reviews. Supports multiple lanugages. | 42% (Based on 10 reviews) |
Reporting and Analytics
Customer Information | As reported in 10 Qmatic reviews. Provides clerks and representatives with customer data while they're being served. | 48% (Based on 10 reviews) | |
Predictive Analytics | As reported in 10 Qmatic reviews. Offer predictive analytics on customer concerns based on customer data. | 48% (Based on 10 reviews) | |
Clerk Performance Reports | Based on 10 Qmatic reviews. Generates performance reports for individual clerks and representatives | 53% (Based on 10 reviews) | |
Location-based Peformance Reports | Generates performance reports for individual locations. 10 reviewers of Qmatic have provided feedback on this feature. | 50% (Based on 10 reviews) |
Hardware
Proprietary Hardware | Based on 10 Qmatic reviews. Provides proprietary hardware like kiosks, tablets, and TVs. | 60% (Based on 10 reviews) | |
Hardware Agnostic | Based on 10 Qmatic reviews. Users are required to use proprietary hardware to deploy the software. | 52% (Based on 10 reviews) | |
Digital Signage | Based on 10 Qmatic reviews. Queue can be visualized for customers via digital signage. | 73% (Based on 10 reviews) |
Notifications
Confirmations & Reminders | Ability to send confirmation and reminder emails & texts | Not enough data | |
Appointment Follow-Up | Ability to send automated follow-up emails/texts upon conclusion of appointment | Not enough data | |
Scheduling Notifications | Receive a notification whenever a customer schedules an appointment | Not enough data |
Settings
Time Zone Detection | Automatically detects the time zone of both parties to avoid booking mistakes | Not enough data | |
Availability Settings | Ability to set preferred availability to ensure appointments are only booked during approved times | Not enough data | |
Blocked Time Settings | Ability to block off additional time between appointments for travel or preparation | Not enough data |
Personalization
Branding | Personalize booking page with custom logos and colors to match branding | Not enough data | |
Links | Personalize a booking link to share with customers | Not enough data |
Integrations
Multi- Calendar Integration | Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. | Not enough data | |
Website Integration | Provides the ability to be embedded into websites | Not enough data | |
Payment Acceptance | Integrates with payment processing software to accept payment from customers | Not enough data | |
Video Conferencing | Integrates with video conferencing tools to allow for virtual appointments | Not enough data | |
Communication | Integrates with SMS providers or instant messaging platforms to communicate directly with customers | Not enough data |
Generative AI
AI Text-to-Speech | Simulates human-like speech from text inputs. | Not enough data |
Generative AI
AI Text-to-Speech | Based on 10 Qmatic reviews. Simulates human-like speech from text inputs. | 57% (Based on 10 reviews) |
Additional Functionality - Visitor Management
NDA & Contract Signing | Depending on the needs of the business, there can be NDAs and contacts provided if there is the need for a higher level of security. | Not enough data | |
Integrations with Relevant Software | integrate with Vaccine Tracking software and other relevant security software for extra security measures. | Not enough data | |
Hardware Integration | Can integrate with hardware like kiosks, tablets, PC, or Macs for visitor check in purposes. | Not enough data | |
Multi-lingual Support | Allow the capability of multiple languages to be accessed when a visitor is looking to log in in theri native language, whether domestically or abroad. | Not enough data |
