ProProfs Knowledge Base Software Pros and Cons

This tool is very useful for various purposes and can be used alfor knowledge based or complex business solutions.

You can access helpsites and solve your issues yourself.

Customer support is excellent and they keep on adding the changes. Review collected by and hosted on G2.com.

I did not find any cons for this software. Review collected by and hosted on G2.com.

I cannot use something that is complex and confusing and this is why I opted for ProProfs Knowledge Base. It is extremely simple to use. Despite being simple, it has smart features that help in creating a powerful knowledge base. Review collected by and hosted on G2.com.

Nothing I can think of right now, as I have just started exploring it. Review collected by and hosted on G2.com.

It is useful for Categorization, Collaboration, Content Management.

It is extremely user-friendly

Data and document management awesome feature.

Full Text Search

Guided Problem Solving

Self-Learning

At but not the least customer support is very outstanding. Review collected by and hosted on G2.com.

There was nothing that I disliked about this product. Review collected by and hosted on G2.com.

It is fast and very managable it has a great ease of access and good interface. Review collected by and hosted on G2.com.

I have not come in contact with anything that I would dislike. Review collected by and hosted on G2.com.

ProProfs Knowledge Base offered unique tools for attending customer enquiries to our organization. In fact, our customers keep praising us about the convenience we offer through help widgets. Review collected by and hosted on G2.com.

All paid subscriptions of this knowledge base require monthly installments. As a startup, we would have preferred an option for semi-annual payments instead. Other than that, the product is working well with us. Review collected by and hosted on G2.com.

With ProProfs Knowledge Base, we landed at an easy to use, versatile, and a clutter-free interface. Even those without any technical experience can operate this software easily. Review collected by and hosted on G2.com.

The navigation was confusing in the beginning. For instance, customizing our domain, nonetheless, it became clear rather swiftly. Review collected by and hosted on G2.com.

Clean, fast and easy to use, ProProfs is my #1 choice as we evaluate possible Knowledgebase software. Review collected by and hosted on G2.com.

It is the most expensive option we have considered. Review collected by and hosted on G2.com.

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom domain and PDF generation. Review collected by and hosted on G2.com.

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel. Review collected by and hosted on G2.com.

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs. Review collected by and hosted on G2.com.

Nothing to be really honest, it provided me more options than I expected. Review collected by and hosted on G2.com.

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers! Review collected by and hosted on G2.com.

Really there is nothing to dislike about ProProfs Review collected by and hosted on G2.com.