ProofHub Reviews & Product Details - Page 6

We like the fact that our QA, development, and product support teams can work collaboratively on a single platform. We get support requests using forms that are converted into tasks for customer reps. Depending on the issue, the requests are routed ahead to the relevant department and everything is handled wisely. The easy interface ensures that all teams can use it without much training and its new joiners can get started quickly. The tool has helped us gel disparate departments together, which saves us time in responding to user tickets. Earlier, this was taking place on long email threads which weren't as organized, and relatively slower. Overall, we're happy with the software's performance. The support is responsive and pricing really suits our organizational setup. Review collected by and hosted on G2.com.

The request forms currently are only editable using HTML code. While it's not a major hiccup, it'll be great if there was a no-code method of customizing request forms as per our requirements. Review collected by and hosted on G2.com.

We have been able to set up a strong workflow for our design needs using ProofHub. We were struggling to align our writers, designers, and publishers as they operate from disparate locations. We use ProofHub as a platform for stakeholders to easily communicate regarding daily design deliverables. The strategists can talk to the editors for planning, and allot work tasks to the designers, who then attach deliverables on the assigned task itself. This was being done over emails earlier and it was difficult to have clear conversations. With ProofHub, it's easy to search previously published items, plan upcoming ones and track all the activities centrally. So, the best part according to us is the centralization of work tools. It amalgamates communication and work planning together into a neat interface which has been reliable for us. Also, we like that we can upload all our JPG/PNG files into ProofHub's Files section. It integrates directly with Google Drive. Review collected by and hosted on G2.com.

The only thing we believe can be improved is the Table View on the ProofHub mobile app. It currently doesn't support Table View in the app, which could be really helpful for us. We actively use it in the web app. Review collected by and hosted on G2.com.

No requirement to pay per user, but pay for one package with unlimited users. It's straightforward to use and has nearly all the functionalities required for a project management tool. Review collected by and hosted on G2.com.

There are still improvements required for scheduling time to work on tasks, calendar view needs improvements. Ideally it should be able to set time to work on a project based on date + time. Review collected by and hosted on G2.com.

When we first started working remotely, it got very tough for our team to be on the same page. We used one tool to communicate with each and another to manage our tasks. And let's not even talk about the mismanagement of files. Everything was spread all over the place. We were looking for that one tool that would help us all remain on the same page and that's when we came across ProofHub. It helped us manage our tasks very easily. We could actually assign tasks and keep track of their progress very easily. Not just that, we could also communicate in one place. It has saved us a lot of time by unifying all the project management features into one place. Review collected by and hosted on G2.com.

Well, to be honest, ProofHub actually came into our lives like a saviour when everything was falling apart. Thus, I really can't think of any con as of now. Review collected by and hosted on G2.com.

The unlimited seats are for a fixed price. Review collected by and hosted on G2.com.

The UI could be more easy to work with, but after some practice, it is fine. Review collected by and hosted on G2.com.

We were previously using Basecamp, but it had become a hassle since time tracking was not a part of the software and required add ons. We decided to switch to ProofHub since it had built-in time tracking and time estimates. It took a while to get used to it, but it does meet our needs. Support has been helpful and responsive to our queries. They seem to also roll out updates regularly. Review collected by and hosted on G2.com.

Some of the user interface isn't as intuitive as expected or desired. The email notifications also seems to be spotty at times. Review collected by and hosted on G2.com.

Ease of use & activity tracking capabilities. Review collected by and hosted on G2.com.

Notifications at times don't work, causing updates, drops & follow-up. Review collected by and hosted on G2.com.

I love the fact thst you can collaborate on graphics, content, etc and actually edit directly in ProofHub to make any changes needed. I love the fact thst you don't need Asana or Slack! This platform does it all. It's only 1 low,payment monthly, no matter how many team members, customers or projects you have. No more worrying about what email address your team members are using to be charged more for an additional seat in Asana. ProofHub is exactly what I've been looking for. Review collected by and hosted on G2.com.

Well, to be honest with you, there is absolutely nothing I dislike. If there is, I haven't found it yet. The only thing which would improve ProofHub is if it were free, lol. Review collected by and hosted on G2.com.

I like how customizable ProofHub is and how I can organize my tasks in Gantt charts, which is my preferred method of working. It's perfect to get started with a project or even brainstorming as it allows me to plan everything from scratch 'til the finished and polished result, and I think that it's really good at helping me keep track of my team and how well they are performing. Its a professional and reliable tool to organize my work better. Review collected by and hosted on G2.com.

ProofHub has improved their integrations over the years as it was something they were lacking on, but I still think the focus should be on more tools for planning more difficult, long-term projects and adding more automated features. Review collected by and hosted on G2.com.

Proofhub is so helpful to help me communicate with my employee's at all times. I love that you can creat announcements and projects for my employee's. I also love the chat option. Review collected by and hosted on G2.com.

I wish there was a way to say when I finish a project instead of starting a new conversation in the project. Review collected by and hosted on G2.com.