Proactivanet Reviews & Product Details

Great personalized technical service and very easy change management Review collected by and hosted on G2.com.

I would possibly like to have a project management module. Review collected by and hosted on G2.com.

The information that it can provide you. Review collected by and hosted on G2.com.

Everything is useful, so far I haven't found anything I don't like. Review collected by and hosted on G2.com.

The intuitive operation of the tool

The system has a very comprehensive operation in ticket management. Review collected by and hosted on G2.com.

The times of attention and response to failures. Review collected by and hosted on G2.com.

everything is fine with the service, very complete and efficient, it allows for better control Review collected by and hosted on G2.com.

Slowness, it crashes too much, it doesn't report the computer equipment on several occasions. Review collected by and hosted on G2.com.

Very oriented towards complying with frameworks for information security (ISO27001, ENS, TISAX, NIS, NIST) Review collected by and hosted on G2.com.

There are so many options that you need to have very good training to make the most of them. Review collected by and hosted on G2.com.

I work as an IT Asset Manager, so the tool helps me know where and who has the assigned equipment. Review collected by and hosted on G2.com.

Perhaps the graphical interface, I find it a bit dull and with many menus. Review collected by and hosted on G2.com.

Support, knowledge, and willingness with the inquiries I have as a customer. It is easy to use and very intuitive. It is our main medium where users register their tickets. The internal integration is working correctly. Review collected by and hosted on G2.com.

Since it is very configurable, keep in mind what is modified and where it is modified so that changes can be restored or traced. Review collected by and hosted on G2.com.

What I like most about proactivanet is the asset management they have through the tool. Review collected by and hosted on G2.com.

So far, I have no complaints about the application. Review collected by and hosted on G2.com.

Its versatility in asset management and the ability to deliver information through its CMDB Review collected by and hosted on G2.com.

I miss a lighter interface for vision (dark) Review collected by and hosted on G2.com.

the agility to resolve help desk tickets Review collected by and hosted on G2.com.

that statistics cannot be manually configured using CMDB and service desk Review collected by and hosted on G2.com.