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Press Ganey HX Platform Reviews & Product Details

CG
Administrative Assistant
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Press Ganey HX Platform?

This application is used for us to run reports and gage the customer service we are providing. Review collected by and hosted on G2.com.

What do you dislike about Press Ganey HX Platform?

I don't really have anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Press Ganey HX Platform:

If you are looking for a good program that can let you look at what customers think this is it Review collected by and hosted on G2.com.

What problems is Press Ganey HX Platform solving and how is that benefiting you?

We use this program to run survey reports. We get to see what our patinets feel about their treatments, their experience overall Review collected by and hosted on G2.com.

Press Ganey HX Platform Overview

What is Press Ganey HX Platform?

Press Ganey is the world’s leading Human Experience platform for healthcare. We bring our deep expertise, layered on top of our groundbreaking technology, and exist to help industry leaders shape the future of healthcare. We help you deliver better experiences, with unmatched data, expertise, insights, and technologies. We built the world’s first Human Experience platform to help you better understand individuals and optimize the experiences at the heart of healthcare, all in one place.

Press Ganey HX Platform Details
Languages Supported
English, French, Spanish
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Product Description

PATIENT EXPERIENCE: We are the largest healthcare-centric patient experience survey vendor with the expertise and technology to help healthcare organizations utilize their data to drive strategic organizational change. With customizable surveys, real-time service recovery, a comprehensive rounding platform, and AI-driven comment analytics, no one else is more equipped to help organizations improve the patient experience by reducing patient suffering. FEATURES AND FUNCTIONALITIES: They can collect real-time patient feedback, identify patient problems, and deliver higher-quality care with a rounding platform built for patients and staff. We can help them understand the “why” behind consumer behavior using our AI-driven comment analytic technology that automatically analyzes patient comments from all channels and organizes them into meaningful dashboards and reports. MAIN VALUE: To partner with a healthcare-centric patient experience survey vendor with decades of experience and the expertise to help them utilize their survey results and guide them through strategic organizational change. We provide them with customizable surveys with the data and thought leadership to help them create the most optimal surveys for their organization. POSITION: Our thought leadership, healthcare-centric approach, and premier benchmarking capabilities set us apart from our competitors who are either more agnostic or take a more self-service approach to their products rather than hands-on guidance


Seller Details
Year Founded
1985
HQ Location
South Bend, IN
Twitter
@PressGaney
9,223 Twitter followers
LinkedIn® Page
www.linkedin.com
1,719 employees on LinkedIn®

Audra P.
AP
Overview Provided by:
Social Media Specialist at Press Ganey

Recent Press Ganey HX Platform Reviews

CG
Crystal G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Press Ganey"
This application is used for us to run reports and gage the customer service we are providing.
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