Practice Mate by Office Ally Reviews & Product Details

Affordable and easy to use. I like it better than other clearinhouses that I am using because other insurance companies only allow some other, and I wish I could use Office Ally for all insurance submissions. Review collected by and hosted on G2.com.

I need more trainings but I'm certain Office Ally would provide them if asked. Review collected by and hosted on G2.com.

Affordable cost, simplicity of use, does most what I need Review collected by and hosted on G2.com.

Doesn't integrate with my EMR Elation. User interface is not the prettiest Review collected by and hosted on G2.com.

Best thing in officeally practice mate is very easy and user friendly and important part is he charge very low if you are using EHR. Also they are updated regularly to meet provider need in RCM Review collected by and hosted on G2.com.

Some time work little slow during the check posting. But they are trying to improve Review collected by and hosted on G2.com.

It is simple, easy and user friendly. PM includes all the features you would need to bill claims to any insurance in any state, paper or electronically. Posting payments are easy and can be tracked efficiently. Patient statements can be created in a PDF for submission by professional statement companies. Reports are clear and concise and can be created in PDF or spreadsheet format. Training is readily available. Upgrades are free and constant as new things come about. Review collected by and hosted on G2.com.

Statements are not generated in the most appealing manor, I send mine out for mailing. Customer service can take a bit long for results. ERAS do not post themselves, but they do come into the payment feature for manual auto posting. Review collected by and hosted on G2.com.

I like the ease of the program in using it. It is easy to use and to add new clients and to manage them. The program makes it a lot easier to manage my practice and to keep track of my clients. It integrates the charting, billing, and payments all into one place. The customer service is great and very helpful and responsive. Review collected by and hosted on G2.com.

The system can be clunky at times, although things can be figured out. Review collected by and hosted on G2.com.

it is very cost-effective as compared to its peers. Review collected by and hosted on G2.com.

it has limited reporting as compared to the software that I have used over the years. Review collected by and hosted on G2.com.

I like how it is easy to use and that everything is well organized. I also like the layout because you are able to color code appointments so that it is easier to distinguish which patients are what. Review collected by and hosted on G2.com.

The only thing I dislike about this software is that it is slow at times. Review collected by and hosted on G2.com.

What I like best is the scheduling portion. Its quick and easy to navigate Review collected by and hosted on G2.com.

the billing portion of the system needs work. Could use a better way to filter payments applied to certain dates Review collected by and hosted on G2.com.

I love how easy and user friendly the program is. It is easy to understand and you can use just the pieces that you need to from it. Review collected by and hosted on G2.com.

I don't like how clunky it is at times. There are parts that seem to not work as good. I also wish it were more focused to mental health offices. Review collected by and hosted on G2.com.

What I like best is the ease of creating and deleting my templates for scheduling. I can look at what I want to see in a patient's info and move on. Review collected by and hosted on G2.com.

I haven't had any negative experiences recently with practice mate. I wish it was easier to see when a message comes through from a patient. Review collected by and hosted on G2.com.