Outside of just managing our books in an efficient and accurate manner we have the issue of managing an online platform that allows users to have wallets, make in-platform purchases, and to withdraw funds. Getting our platform to accurately report into our books and records is fairly complex and Pilot is assisting us in creating the accounts, outlining their needs for accurate accounting, and identifying additional data and support documents we need to generate. Review collected by and hosted on G2.com.

Pilot is both our business bookkeeper as well as our income tax preparer. They help us save significant time and stress as a business by handling these aspects of our business operations. Review collected by and hosted on G2.com.

Can't imagine you'll find a more affordable, more consistent service. Great value. Review collected by and hosted on G2.com.

Consistent bookkeeping throughout the year so that my tax return specialist can file quickly and efficiently. Review collected by and hosted on G2.com.

Definitely give them a shot, particularly if you are a tech startup. If you need help in other areas besides their core services, it doesn't hurt to ask, they often can help in ways you wouldn't expect and/or connect you to someone who can. Review collected by and hosted on G2.com.

Pilot is handling our bookkeeping and corporate taxes. Review collected by and hosted on G2.com.

Easy to use. Automation and integration is key to scalability. No worries around hiring and firing an internal book keeper. Review collected by and hosted on G2.com.

Pilot is providing Book Keeping services for our healthcare organization. We have a unique structure that Pilot understood and was able to handle book keeping for multiple entities. Review collected by and hosted on G2.com.

Don't think - sign the deal and get back to focusing on "what makes your beer taste better?" Review collected by and hosted on G2.com.

First, I thought of Pilot as the bookkeeping easy button. Out of sight, out of mind, and designed give me back precious time as a founder.

Ultimately, our biggest value has come from the a) infrastructure to setup a complex set of entity/ funds flows, and b) the value-add during fundraising/ FP&A from CFO services Review collected by and hosted on G2.com.

Pilot's output seems to rely heavily on the individual bookkeeper working on your account. If you're having a good amount of trouble, it may be worth requesting a new bookkeeper within Pilot. Review collected by and hosted on G2.com.

Pilot is augmenting our Finance team by handling our bookkeeping. It saves us time and allows us to put off making additional hires to take care of bookkeeping and to create financial statement reports. Review collected by and hosted on G2.com.

Worst bookkeeping service we've ever experienced. They failed to properly recognize revenue. We sell hardware and software. The hardware is supposed to be recognized as revenue in the month it shipped. For an entire 18-months, they failed to follow this SOP, and it was an SOP they set. For the software, they failed to properly catergorize subscriptions. Thousands of transactions were misplaced into the wrong income accounts. They blamed this on a zap in zapier that they wrote to help automate some imports. They never disclosed the fact they were even using zapier at all. Anyone that ever uses Zapier knows that it needs to be managed. Not only did they not disclose that they were using Zapier to automate bookkeeping, but they didn't manage it and let their zap fail and miscategorize transactions for 18-months. They also incorrectly amoritized monthly subscriptions into daily subscriptions, and then also managed to get the math wrong. The founders are from MIT, yet they got the "count" in "accounting" wrong. We discovered our books were littered with journal entries and adjustments to make up for gross miscategorizations. This made the books unreadable and made it impossible to build any sort of financial KPI to understand the business. They promised to fix/clean up the books after we discovered these issues. Yet, they dragged on that process for months. Each time progress was made, someone would go on PTO. Then we'd discover that they didn't make any progress at all. Finally, we had no choice but to fire Pilot, three weeks before we were supposed to file taxes. Just a huge mess. They took our money for 18-months, messed up our books and financials, promised to fix them, and then failed to deliver on that promise. After several requests for a refund fell on deaf ears (they didn't even respond to our email requests), we've decided to start investigating our legal options. We've had to pay another bookkeeping service to step in and clean-up our books, hire a fractional CFO team to assist, and are now looking at IRS penalities for filling taxes late. The damages keep piling up. Don't let Pilot crash your company. Steer clear! Review collected by and hosted on G2.com.

Steer clear. Pilot is the worst possible custodian of your books. There are much better bookkeeping services out there, and although many are more expensive, the poor quality services you'll receive with Pilot will cost you a lot more! Review collected by and hosted on G2.com.

Pilot was hired to provide bookkeeping services. There services aimed at leveraging a combination of AI and experienced/qualified staff to help reduce costs and increase transparency. They did the exact opposite. Review collected by and hosted on G2.com.

For startup founders, this is a great way to outsource work you do yourself and find a strategic experienced finance partner. Review collected by and hosted on G2.com.

Pilot's fractional CFO is providing the services a traditional CFO would do: creating models and advising on growth plans and expenses. These are services I've been doing myself up until now. Review collected by and hosted on G2.com.

If you are starting a new business, Pilot is a fantastic partner. They will off-load all of the bookkeeping/tax-related activity from your core business. Using Pilot from day 1 will also ensure you are following the best practices instead of some other home-grown process which doesn't scale. Review collected by and hosted on G2.com.

Bookkeeping, tax, R&D tax credit. Review collected by and hosted on G2.com.