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HubSpot Operations Hub Reviews & Product Details

HubSpot Operations Hub Overview

What is HubSpot Operations Hub?

Operations Hub supercharges your HubSpot CRM with a complete toolkit to connect, clean, and automate customer data. It offers native integrations with other applications to create a more efficient, aligned, and agile business. Operations Hub connects contacts, leads, and company data two ways and in real-time. It unites all your customer data into one connected CRM platform, resulting in a friction-free customer experience. The suite offers a variety of features to save ops teams hours of manual data entry, guarantee up-to-data data, maintain a clean database, and automate complex business processes smoothly.

HubSpot Operations Hub Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish
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Product Description

HubSpot Operations Hub allows you to keep all your contacts in 2-Way, Real Time Sync no matter if you use (Gmail/Outlook, Salesforce, Pipedrive, Constant Contact, Prosperworks, HubSpot, MailChimp or ActiveCampaign to name a few).

How do you position yourself against your competitors?

Unlike other integrations, Operations Hub combines an ops team’s full toolkit into a CRM platform, uniting all your customer data on one connected platform. Traditional out-of-the-box integrations are easy but rigid; custom solutions are powerful but costly and code-heavy. HubSpot’s data sync packs all the punch of a custom-built connector — bidirectional sync, custom field mappings, filtering, historical syncing — in an easy, code-free package.

Operations Hub works two-ways and in real time connecting contact, lead, and company data. The result? A truly connected CRM, a database that cleans itself, and automation as flexible as your imagination.

With Operations Hub, you'll achieve a more efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience.


Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
804,639 Twitter followers
LinkedIn® Page
www.linkedin.com
11,117 employees on LinkedIn®
Ownership
NYSE:HUBS
Phone
+1.888.482.7768
Total Revenue (USD mm)
$883
Description

HubSpot is a CRM platform for scaling companies that serves as a single source of truth for managing customer relationships. Today, over 95,500 customers in more than 120 countries use our CRM platform’s combined power of Marketing Hub, Sales Hub, Service Hub, and CMS Hub -- allowing you to adapt quickly, align your teams, and achieve adoption like never before. Simply put, HubSpot gives companies the tools you need to Grow Better.


Kristen H.
KH
Overview Provided by:
Customer Advocacy and Review Site Manager

Recent HubSpot Operations Hub Reviews

Alex S.
AS
Alex S.Small-Business (50 or fewer emp.)
3.5 out of 5
"I rely on a robust and comprehensive platform to streamline my efforts, and delivers on all fronts."
The integration of multiple marketing channels within HubSpot is a major advantage. I can effortlessly manage my email marketing, social media camp...
Mitesh S.
MS
Mitesh S.Mid-Market (51-1000 emp.)
3.5 out of 5
"Hubspot has been a top notch crm"
I can align and integrate my mails and calls can be logged very easily for analysis
Karl G.
KG
Karl G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Swiss army knife of CRMs"
Just like the title, this is the swiss army knife of CRM software. Everything is in here, easy to use and easy on the eyes.
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HubSpot Operations Hub Media

HubSpot Operations Hub Demo - Data Sync
Make it easier than ever for your systems to work together
HubSpot Operations Hub Demo - Sync rules
Choose which records to sync
HubSpot Operations Hub Demo - Field Mapping
Connect individual fields with matching information. We offer default field mapping, as well as custom field mapping
HubSpot Operations Hub Demo - Set Lifecycle Stage
Assign a lifecycle stage to HubSpot contacts they're created or updated in another app
Play HubSpot Operations Hub Video
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Have you used HubSpot Operations Hub before?
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Video Reviews

462 HubSpot Operations Hub Reviews

4.5 out of 5
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462 HubSpot Operations Hub Reviews
4.5 out of 5
462 HubSpot Operations Hub Reviews
4.5 out of 5

HubSpot Operations Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HubSpot Operations HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Alex S.
AS
Dorecto
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about HubSpot Operations Hub?

The integration of multiple marketing channels within HubSpot is a major advantage. I can effortlessly manage my email marketing, social media campaigns, and content creation all from one platform. This cohesion allows for a holistic view of my marketing efforts, ensuring consistency and enhancing overall efficiency. Not bad Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

I would like a better way to get support and updates on issues or pending items. No enough meetings with the customer support team. I wish we could meet weekly. seems fun Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Managing our data in an efficient way.Finally, the continuous updates and improvements from HubSpot keep the platform at the forefront of marketing technology. They actively listen to user feedback and roll out enhancements and new features regularly, ensuring that users like myself can stay ahead of the curve. Review collected by and hosted on G2.com.

Preticia E.
PE
Operations Team Lead
Real Estate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HubSpot Operations Hub?

Easy to use, user-friendly and precise report creation and tracking of customer/ client lifecycle. Ability to integrate with many apps for smooth work. Ability to customize tickets, tasks and dashboards. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

So far nothing that has posed a con from HubSpot Operations Hub for me. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Customer Data is recorded in one place and is easily manageable. It can used to interpret any reports, trigger tasks or tickets for a precise or streamlined workflow. This makes it easier to manage a task. Review collected by and hosted on G2.com.

Open Discussions in HubSpot Operations Hub
RG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Operations Hub?

Getting access to HubSpot's custom coded actions really streamlines workflow creation and I don't need to think through crazy/creative solution for achieving simple actions. Favorite solution built so far is automating parent-child relationships based on 3rd party enrichment data.

Also love the potential of datasets on custom reporting it has been instrumental in reporting on our marketing analytics. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

Most features are available Pro+. Glad datasets are now available in enterprise.

Date quality insight is good but it hard to perform bulk actions and merge duplicates. If merging in bulk can be made easier with data quality it would eliminate the need for more deduplication apps. Its great only for getting an estimate on the data quality problem right now, not to action on it Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Automating parent-child association through custom coded actions

Data sync features, can trigger webhooks for custom integrations Review collected by and hosted on G2.com.

Vanessa S.
VS
Director of Customer Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Operations Hub?

What I love is the fact it does not require coding skills. It's basically just plug and play. All the information and guidance you need to get started for the first time and keep up with the new tools is offered free by going to HubSpot Academy. The academy offers free online courses to learn all things HubSpot and list of all it includes captions for those who require accessibility like me. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

It can seem complex and unorganized but once you get the hang of it you'll pick up and be able to set the operation framework that aligns with your company and goals. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

It allows me to set up workflows where we can work smarter with automations without needing a developer to help code an automation. Review collected by and hosted on G2.com.

Carlos G.
CG
Digital Marketing Manager | Lead Generation
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Operations Hub?

It simplifies data management by ensuring all your business apps are connected and in sync, which reduces manual work and keeps everything up to date. For growing companies, this is a huge time saver, allowing teams to focus more on strategic tasks. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

While it’s incredibly useful, there is a learning curve for new users, especially when it comes to setting up more advanced automation workflows. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

If you're already using HubSpot’s CRM, Operations Hub adds tremendous value by unifying your processes and ensuring data accuracy across the board. Review collected by and hosted on G2.com.

Karl G.
KG
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HubSpot Operations Hub?

Just like the title, this is the swiss army knife of CRM software. Everything is in here, easy to use and easy on the eyes. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

If it had a dialer, this would've been more awesome! Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Tracks all the leads for me and statistics Review collected by and hosted on G2.com.

KS
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HubSpot Operations Hub?

1. It makes the entire flow of your company easy

2. Easy to create, contacts, companies and deals

3. You can easily send emails without using multiple tools.

4. Multiple tutorials available on youtube Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

1. Hard to understand

2. A bit costly

3. Too much functionality options makes it overwhelming sometimes. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Managing Tutors, Students under sthe same platform and keep the database, automated marketing emails etc. Review collected by and hosted on G2.com.

TW
Tech Solutions Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about HubSpot Operations Hub?

The tools this offers is massively beneficial, especially for programable automation, data sync controls and data quality workflows. These are really simple and easy to set up, with support on hand in case you get stuck! Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

Can be time consuming to set up all of the workflows for data management, but is massively rewarding when its working in the background! Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Data quality and programmable automation Review collected by and hosted on G2.com.

MR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Operations Hub?

HubSpot Operations Hub streamlines business operations by syncing data across apps, automating workflows, and improving data quality. It helps reduce manual work, ensures up-to-date information for all teams, and enhances reporting, making operations more efficient and scalable. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

No dislike but A potential drawback of HubSpot Operations Hub is its complexity for smaller teams or businesses without dedicated technical staff. While powerful, the advanced features can have a learning curve, especially for those new to automation or data management. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

control workflows by automating tasks through triggers and custom logic, ensuring smooth, efficient operations with minimal manual input. Review collected by and hosted on G2.com.

Garrett B.
GB
HubSpot Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about HubSpot Operations Hub?

Operations Hub takes automations and data extraction tot he next level. This product has completely revolutionized the way we manage our automations. From intuitive data formatting workflows to custom coded soltuions, this has maximized the way we use HubSpot. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Operations Hub?

The custom coding feature could use an upgrade. Especially with batch delay requests. The 10-second rolling limit is a bit of a pain in the neck when working with large scale workflows that require 1000s of records to be manipulated. Review collected by and hosted on G2.com.

What problems is HubSpot Operations Hub solving and how is that benefiting you?

Lead rotation and de-duplication. Custom workflows have allowed me to maximize these efforts. Review collected by and hosted on G2.com.