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Jitterbit Reviews & Product Details

Jitterbit Overview

What is Jitterbit?

Jitterbit Harmony provides a new approach to business automation: a unified AI-infused low-code platform for integration, orchestration, automation and app development that accelerates business transformation, boosts productivity and unlocks value. With robust integration, API management, low-code application development capabilities, and EDI solutions, Harmony fuels innovation, streamlines operations and surfaces data-driven insights, empowering organizations to achieve better outcomes faster. Jitterbit iPaaS: Provides secure, scalable, cloud-native integration, enhancing operational efficiency through seamless connectivity across on-premises and cloud systems. Its intuitive, low-code interface and AI chatbots accelerate deployment, reduce costs, and automate processes. Jitterbit App Builder (formerly Vinyl): Creates scalable, secure, and compliant end-to-end applications fully integrated into the tech stack. Solve complex business problems at scale simply and quickly with purpose-built applications that run on any device, automate any business process, and integrate any data source without coding. Jitterbit API Manager: Streamlines API creation and management by rapidly building, securing, and managing APIs from iPaaS connections. Drive real-time workflow automation with comprehensive control, visibility, and security over API lifecycle management. Jitterbit EDI: Manages B2B transactions and connects EDI with ERP systems, automates end-to-end workflows, and establishes new trading partners with just a click. Monitor transactions from a single dashboard and leverage AI-driven insights to optimize workflows, reduce errors and improve supply chain visibility.

Jitterbit Details
Product Website
Languages Supported
English
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Product Description

Data & application integration suite providing business users a quick, cost-effective and simple way to design, deploy and manage a broad range of integrations.

How do you position yourself against your competitors?

Jitterbit is the only provider to combine data and application integration with API management, EDI, and application development in a single low-code platform. Designed to connect disparate apps and data sources in days, eliminating complex coding and empowering IT and business users alike.

With a focus on customer success and industry expertise, Jitterbit offers strategic solutions to future-proof your business.

Top reasons companies choose Jitterbit:
➣ Go-Live in Days or Weeks (depending on your project complexity)
➣ Ease of Use and Implementation
➣ Lowest TCO
➣ Best-in-class Support
➣ Transparent Pricing; No Hidden Costs
➣ Robust APIM Solution
➣ Industry-leading B2B Integration Capabilities
➣ Exceptional Service

🏆 2024 SIIA CODiE Award for “Best Integration Platform as a Service,” Harmony Platform
🏆 2024 Gold Stevie Award for “New Product of the Year – Business Technology,” Jitterbit EDI
🏆 2024 Bronze Stevie Award for “Business Technology,” Jitterbit App Builder
🏆 2024 SIIA CODiE Award finalist for “Best No Code/ Low Code Platform,” Jitterbit App Builder


Seller Details
Seller
Jitterbit
Company Website
Year Founded
2003
HQ Location
Alameda, CA
Twitter
@jitterbit
3,728 Twitter followers
LinkedIn® Page
www.linkedin.com
397 employees on LinkedIn®
Phone
877.852.3500
Description

Jitterbit is a leading integration and API management platform that enables businesses to connect applications, data, and devices seamlessly. With a focus on simplifying the integration process, Jitterbit provides tools for automating workflows, enhancing data visibility, and accelerating digital transformation. Their solutions support a wide range of use cases, including cloud-to-cloud, cloud-to-on-premises, and hybrid integrations, making it easier for organizations to leverage existing systems and drive innovation. For more information, visit their website at [jitterbit.com](https://www.jitterbit.com).


Diane W.
DW
Overview Provided by:

Recent Jitterbit Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Jitterbit Vinyl is a very Intuitive and easy to use."
I like how easy it is to use the Vinyl platform to create an application. It does a great job connecting to datasources, creating tables and connec...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Exceptional tool for delivering digital business solutions, quickly"
The data-centric development approach to Vinyl development makes it easy for business experts with technical saavy to implement solutions easily. ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Vinyl by Jitterbit is a great platform for Enterprise Needs"
Flexible Platform Event Management Business Layer
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Jitterbit Security
Get security information from Jitterbit to help you buy the right software. View Security Information

Jitterbit Media

Jitterbit Demo - Workflow Creation & Design
Magento Products to Postgres workflow. Workflows are designed by adding design canvas elements to the design canvas.
Jitterbit Demo - Workflow Deployment
Selecting Schedules and Project Variables for workflow deployment
Jitterbit Demo - Transformation Mapping
Simply drag-and-drop to map Source object to desired target field.
Jitterbit Demo - Project Component Reuse
Reuse project components by referencing and copying them as operation steps or in support of operations.
Jitterbit Demo - Operations: Linked Send Email Action
Linked email notifications are displayed directly on the design canvas connected to the operation they are associated with.
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Play Jitterbit Video
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Video Reviews

553 Jitterbit Reviews

4.6 out of 5
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553 Jitterbit Reviews
4.6 out of 5
553 Jitterbit Reviews
4.6 out of 5

Jitterbit Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JitterbitQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NB
Sr. Solution Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jitterbit?

The solution worked fine for most of our needs, once I had a good grasp on it. Support WAS always helpful, even when I tested their knowledge. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

While they have evolved the solution to support EDI, Message Queueing, and API integrations, they have not evolved the day-to-day data integration side, making data transformation easier with different data types or continuing support for the desktop Design component on Mac computers.

Unfortunately, the people who cared about managing partnerships have left the company. The organization's spirit is not customer-first anymore, and this has led our company in a different direction. Their leadership seemed to think that losing a customer, especially a small one, was something the equity firm that now manages them would not lose sleep over. This is sad because we had a good four-year run with them and are on the verge of expanding and utilizing more of the solution. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

The solution allowed us to integrate with several Healthcare platforms that had not evolved to the point of API-based integrations, which provided us with a competitive advantage. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Thank you for sharing your experience. We’re pleased to hear Harmony works well for most of your needs, and our support team provided helpful assistance. Customer satisfaction is our top priority, and we appreciate the feedback. We invite you to reach out to our product team at product@jitterbit.com to discuss the forthcoming support for Design Studio on the latest versions of Mac OS.

We value all our customers, regardless of size, and strive to maintain strong partnerships. While personnel changes are inevitable, our commitment to delivering exceptional service remains. We thank you for your four-year partnership and hope to have the opportunity to address your concerns and explore ways to better serve your evolving needs.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jitterbit?

The data-centric development approach to Vinyl development makes it easy for business experts with technical saavy to implement solutions easily. Vinyl makes every single part of the SDLC easy and fun. The consultants at Jitterbit set an unprecedented bar of professionalism and expertise. I've learned so much working alongside their consultants- not only about software solutions, but about how to deeply listen to stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

No code branching or source control makes selling it to IT Leadership challenging. From a developer perspective though, it is rarely an issue, given how easy Vinyl is to use! Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

Delivering complex business solutions requiring connectivity to archaic data sources, with quality and speed. Review collected by and hosted on G2.com.

Rick M.
RM
Co-Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Jitterbit?

It is a very flexible and easy to use platform. It has the ability to scale with our business. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

There is absolutely nothing I dislike about Vinyl. It is perfect for our business! Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

We use Vinyl for our platform backoffice and integration layer. It provides all the features that we need to power our SaaS platform. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Thank you for taking the time to share your experience, Rick! We are thrilled to hear that Vinyl is able to scale with your business and has all of the features you need.

Anil N.
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Jitterbit?

1. Cloud based platform

2. Breadth of integration capabilities

3 Private agents IF needed to connect to those systems where there is no other option.

4. Pre-built connectors

5. Scalability

6. Ease of migrating from test to production

7. Customer Support Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

1. Private agents should be used only if you really need them. If you can just stay with cloud based integrations, that is better.

2. There are a lot of options. You have to understand the trade-offs in picking the way you want to integrate with different systems. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

1. Enables our customers to connect their systems easily to the Lifelink Systems platform.

2. Enables our customers' partners to connect their systems seamlesly to the Lifelink Systems platform.

3. Enables seamless process automation along with a conversational interface for patients and other end users. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Anil, thank you for providing feedback on your experience with Jitterbit so far! We’re excited to hear you’ve found success automating processes with our platform.

Verified User in Commercial Real Estate
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Jitterbit?

Jitterbit makes integration with Salesforce easy. I've been using Jitterbit for almost a year now and everything works smooth.

The mapping interface is the BEST. Scheduled operations very helpfull. Support team is very responsive and willing to spend extra time helping you solve issues. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

So far we have no complains about the product Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

With Jitterbit we are able to sync our internal DB with the SalesForce. Never had any issues Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jitterbit?

Vinyl's secret sauce is its ability to connect to many different data connections and bring them into a single streamlined interface. Using one IDE for links to APIs, SFTP, Veeva, etc., has increased our speed and flexibility in delivering complex solutions.

The Vinyl model of unlimited Apps/unlimited users has also been great. It has given us the capability to deliver many great projects in Vinyl. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Vinyl has a learning curve, but nothing is more extreme than any other platform. However, some features are not intuitive and are not always fully documented. In hotfixes and significant upgrades to the platform, there have been changes to features/controls in the IDE that weren't communicated. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

We use Vinyl to fill in the white space in our Enterprise environment. Vinyl can often bridge the gap between two Apps that wouldn't normally communicate or augment an app to develop additional features that aren't available. With this approach, we have successful Vinyl apps in every business area. Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

It's fantastic to hear that our low-code application development platform has increased your speed and flexibility, as well as our pricing structure allowing for agile and scalable development. We appreciate your feedback on documentation challenges and want to reassure you that we're continuously improving our resources. We have also improved our processes for communicating changes to Vinyl with our 3-week release cadences and detailed release notes, which you can find on Vinyl Success Central (Wiki) and our Community Forum.

Please contact your Customer Success Manager if you’d be interested in setting up a time to address specific questions you may have.

Verified User in Financial Services
EF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jitterbit?

Jitterbit simplifies the creation of integrations between multiple data points. We were able to start integreating data points the first day of implementation and have multiple integrations that run multiple times a day without issue. While the majority of the integrations can be created without an issue, the occasional integration may be more challenging, in those situations, JItterbit's support team is amazing and extremely supportive and helpful in resolving issues. I have worked with Jitterbit on multiple levels, first as a user, then the administrator, and now as the executive sponsor and at each level Jitterbit has delivered. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

I don't have any complaints, I have found that Jitterbit is competively priced and provides excellent customer support. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

Jitterbit allows me to integrate data points between very sophisticated (API integration) programs and antiquated (flat file integrations) with ease. Review collected by and hosted on G2.com.

Adjet K.
AK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jitterbit?

The ease of connecting apps. It's an easy way to send data to Salesforce without using a lot of SF's old or complex syncing tools Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Well it's gotten much better, but there was a time when creating and using the operations was a headache because sometimes the mapping would break, errors would be really hard to decifer, and it took a crazy amount of time for large projects. But it's gotten faster, the mapper seems easier, and things are better. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

It's allowing me to connecting my SQL Server data directly to the objects I want in UA or Production Salesforce orgs, which is great.

It saves me from having to write an application, consume some API from SF and send and validate that my data has been sent to SF. All of that is handled through Jitterbit, and it makes it really easy to have control of data on both sides of the sync.

The functions available, the ability to create modules and organize projects is really helpful too Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Hi Adjet - thanks for leaving Jitterbit a review. We are continually making improvements to our platform to make it a more seamless experience for our customers, and we’re happy to hear that you are benefiting from the enhancements.

CHRISTIAN J.
CJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jitterbit?

Our companies partnership with Jitterbit has been nothing less than awesome, they have scaled our operations in ways we did not see possible without an interface such as the product they offer us. We have been in collaboration for about a year now and not only is the product they offer amazing, but the service and well knowledgable staffing has made our automation journey seemless and stress free. Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

I don't have much to offer in regards to negqative remarks. Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

Currently we leverage Jitterbit to streamline updates from our Ecom platform to our ERP. (Epicor to Shopify)

1. Inventory Automations

2. Order Automations

3. Customer Automations Review collected by and hosted on G2.com.

Response from Alyssa LaRosa of Jitterbit

Christian, it's great to hear that Jitterbit has been able to help streamline your operations and provide a seamless automation journey. We appreciate your partnership and look forward to continuing to support your success.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Jitterbit?

Flexible Platform

Event Management

Business Layer Review collected by and hosted on G2.com.

What do you dislike about Jitterbit?

Pricing is changing and not super easy to understand Review collected by and hosted on G2.com.

What problems is Jitterbit solving and how is that benefiting you?

We are solving issues that businesses have when working in their day to day. Dashboards, Metrics, and overall displaying data in a better way. We do this well and very quickly. Review collected by and hosted on G2.com.