Phonic Features
What are the features of Phonic?
Survey Management
- Survey Builder
- Question Types
- Templates
- Survey Distribution
Survey Customization
- Branching/Skip Logic
- Branding
- Multimedia Support
Survey Insights
- Reporting & Analytics
- Data Exporting
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Phonic Categories on G2
Filter for Features
Feedback Source
Invitation | Invite customers to respond via SMS, email, or social media | Not enough data | |
Survey Link | Create a unique survey link to invite respondents | Not enough data | |
App | Capture video feedback via vendor app | Not enough data | |
Widget | Invite respondents via in-app or on-site widget | Not enough data | |
Recruitment Pool | Solicit responses from pre-approved database provided by vendor | Not enough data |
Feedback Management
Media Library | Collect and archive video responses in a private media library | Not enough data | |
Sorting | Tools for tagging, filtering, and searching video responses | Not enough data | |
Sharing | Publish or share videos privately within the organization or publicly online | Not enough data | |
Privacy | Features for ensuring privacy compliance | Not enough data |
Insights
Human Transcription | Video responses are transcribed by a human | Not enough data | |
Computer Transcription | Video responses are transcribed by a computer | Not enough data | |
Analytics | Actionable data generated from user responses | Not enough data |
Platform Basics
Reporting | Provides analytics tools that reveal important business metrics and track progress. | Not enough data | |
Interoperability | Connects to external systems and applications as needed to complete team workflows. | Not enough data | |
Performance | Is consistently available (uptime) and allows users to complete tasks reliably. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data |
Platform Content
Technology | Provides pre-recorded and/or live interviewing technology. | Not enough data | |
File Sharing | Provides robust sharing options for communication with both internal and external stakeholders. | Not enough data | |
Customization | Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | Not enough data |
Platform Additional Functionality
Mobility | Is accessible from a mobile device and by users on the go. | Not enough data | |
Messaging | Contains in-application messaging abilities. | Not enough data | |
Task Management | Provides task prioritization and management abilities. | Not enough data | |
Dashboards | Has a centralized dashboard for users to interact with. | Not enough data |
Survey Management
Survey Builder | Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor This feature was mentioned in 14 Phonic reviews. | 90% (Based on 14 reviews) | |
Question Types | As reported in 15 Phonic reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings | 88% (Based on 15 reviews) | |
Templates | Offers pre-built templates for creating surveys with different audiences or use cases This feature was mentioned in 10 Phonic reviews. | 85% (Based on 10 reviews) | |
Survey Distribution | Based on 12 Phonic reviews. Provides tools for distributing surveys through email, SMS, social media, etc. | 94% (Based on 12 reviews) |
Survey Customization
Branching/Skip Logic | Helps create more intelligent surveys based on respondent's actions and answers This feature was mentioned in 11 Phonic reviews. | 88% (Based on 11 reviews) | |
Branding | Allows users to customize survey colors, logos, and URLs to match company branding 11 reviewers of Phonic have provided feedback on this feature. | 82% (Based on 11 reviews) | |
Multimedia Support | Based on 13 Phonic reviews. Ability to embed videos, photos, or other rich media | 97% (Based on 13 reviews) | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation | Not enough data |
Survey Insights
Reporting & Analytics | Provides tools to visualize and analyze data 13 reviewers of Phonic have provided feedback on this feature. | 90% (Based on 13 reviews) | |
BI Tools Integration | Allows integration with third -party reporting and business intelligence applications | Not enough data | |
Data Exporting | Based on 13 Phonic reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file | 87% (Based on 13 reviews) | |
Permissions | Allows administrators to set permissions on viewing, filtering, or sharing survey results | Not enough data |
