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PheedLoop Reviews & Product Details

CB
Conference Coordinator
Education Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about PheedLoop?

So many things! The price is great, but I am constantly amazed at what the platform can do! The proposal portal alone has saved me hours of time; not only can my reviewers rate the proposals, but I can give feedback, ask questions, and approve proposals efficiently! Once the proposals are approved, the system generates a portal for each speaker that allows them to upload their handouts, engage with attendees, and review their online evaluations! After adding the date, time and location, my program is complete! Pheedloop has a downloadable PDF version of the program so that anyone can download and use it! This is the first year I have not had to type and re-format an additional program!

I also love the registration and invoicing system. Registration is simple and invoices go out immediately! Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

I love everything about Pheedloop! Customer service is extremely responsive any time I mention something that I am missing or don't understand! Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

Take advantage of the free trial and enter your even information to truly see what it offers! Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

I serve three groups with about 3,000 attendees. Billing/Invoicing has always been a huge issue because school districts do not use credit cards. This saves me from invoicing by hand.

We use the mobile app to engage attendees, help them network, and keep lines of communication open. Review collected by and hosted on G2.com.

Response from George Wong of PheedLoop

Hi there! Thank you so much for such a comprehensive review! It always stuns us when our users take so much time to talk about their PheedLoop experience. Our decentralized event management concept (the portals system) is absolutely critical as you've experienced, we're glad you've been able to leverage it so effectively! It has been a total game changer for all our event planners.

Everything you talked about from call for proposals to finance, apps, and customer service are things we pour our heart and souls into. From our engineers to our marketers, we're so passionate about the future of the events industry. Thanks again for everything!

PheedLoop Overview

What is PheedLoop?

PheedLoop is a true end-to-end on-site, virtual, and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

PheedLoop Details
Languages Supported
Afrikaans, Arabic, German, English, French, Hindi, Italian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

PheedLoop.com powers conferences, trade shows, and expos worldwide! An all-in-one management and engagement platform for event managers, speakers, exhibitors, sponsors, and attendees.

How do you position yourself against your competitors?

Although most event technology platforms market themselves as full event management systems, very few actually are. PheedLoop is an end-to-end event management platform in the truest sense, spanning comprehensive tools beyond the basics features like mobile event apps, streaming, registration, etc.

PheedLoop offers detailed application systems for speakers (abstract management) and exhibitors/sponsors (contract management), automated task management, badge printing services, and stakeholder portals to name just a few.

PheedLoop's pricing is also completely different. Our pricing is 100% transparent, and does not follow the traditional model of sitting in demos, engaging in quotes, and negotiation. Our pricing is simple, pay as you go, and public.

PheedLoop serves all kinds of organizations, and powers over 2,500 events per year for large corporations like Shopify and IBM, associations like ASME and the CSAE, dozens of major universities, countless not-for-profits, and government organizations like NASA and the Government of Canada.


Seller Details
Seller
PheedLoop
Year Founded
2015
HQ Location
North York, CA
Twitter
@pheedloop
824 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

GW
Overview Provided by:
Head of Customer Success

Recent PheedLoop Reviews

BB
Bill B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Platform that is constantly evolving"
It has everything that we need to host a virtual or in-person event and everything is very connected and reduces time in setting up various aspects...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great customer service"
I love how quick the staff is to respond to questions or renewing our contract.
ET
Emma T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Comprehesive Platform with Modern Support Services"
Pheedloop makes it easy to run conferences and professional learning events, whether they are in-person, online, or a blend of the two. I appreciat...
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318 out of 319 Total Reviews for PheedLoop

4.8 out of 5
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318 out of 319 Total Reviews for PheedLoop
4.8 out of 5
318 out of 319 Total Reviews for PheedLoop
4.8 out of 5

Overall Review Sentiment for PheedLoopQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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10 (Easy)
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BB
Association Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about PheedLoop?

It has everything that we need to host a virtual or in-person event and everything is very connected and reduces time in setting up various aspects of an event. They are constantly adding new functionality and improving on the existing. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

I cant think of anything that i dislike. There are a couple of quirks that i have noticed specifically in the upload and download functionality but Pheedloop has been extremely receptive to my suggestions. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

You cant go wrong working with Pheedloop, i highly recommend it. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Our initial reason for using Pheedloop was to facilitate our first-ever virtual conference and tradeshow. Now we are using it to host our first-ever hybrid conference and tradeshow. I am looking forward to working with some of their integrations specifically with Wild Apricot as that is our current AMS. Review collected by and hosted on G2.com.

ET
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about PheedLoop?

Pheedloop makes it easy to run conferences and professional learning events, whether they are in-person, online, or a blend of the two. I appreciate the many conveniences they include in their platform that you can clearly see comes from feedback from their users. For example, I can carry over profiles of sponsors and exhibitors from a previous event. This means loyal sponsors and exhibitors do not have to start from scratch each year rebuilding their presence. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

I would like a little more ability to customize things as the lower price-point, but I also realize that I am asking for a lot. To be honest, the attention to detail that is already in the Pheedloop platform design offsets most little frustrations or wishes I have come across. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

I have built conference promotion website and virtual events with Pheedloop, and the overlap is seamless and easy. Compared to other events, Pheedloop is the first one that really lets me accomplish a lot in a single platform, and the information entered once carries over to so many other applicable area, reducing the need for duplicate entries. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

I love that Pheedloop is constantly making upgrades to the software, and many of the upgrades or new features are included in the current fee and not a constant add-on for fees. During COVID 19, they quickly pivoted and helped support the entire sector by moving virtual and providing great software and affordable tiers. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

What I would like is telephone support. While Pheedloop does offer support by email, often times support over the phone to explain what the issue is and to have it corrected in real-time would be great to see in the future! Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Pheedloop helped solve my issue of canceling the in-person event and provided an easy-to-use platform to conduct our virtual events for two years. It allowed for live and pre-recorded sessions, providing a simulive experience. The chat feature in each workshop allowed for delegate input, along with the ability to integrate polling software.

The mobile app is critical for in-person events and provided delegates with a slick, easy to use mobile app for our event.

The onsite print kiosks and software really solved hours of printing, collating and assembly of badges. The kiosks were easy to use and printed badges in seconds. Review collected by and hosted on G2.com.

MC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

Information pertaining to our association's events is centralized in one area. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

The reports the system generates should be available post event as well. Once the contract expires, there is no way to access reports. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

The PheedLoop platform was a lifesaver during the pandemic and allowed our association to continue planning for events. The online conventions were a great success and it kept us connected to the members and colleagues. We continue to use PheedLoop primarily due to its great registration platform and Calls for Proposals form as it has simplified data entry and other administrative tasks. Review collected by and hosted on G2.com.

TO
Production and Videography Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

I love how versatile the platform is. We have hosted a wide range of events on PheedLoop from small classroom settings to massive multi-platform events with thousands of attendees. It can do it all! Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

I wish that the backend was more standardized in the sense that not all settings and features are the same from module to module. For instance, being able to add menu buttons in the app, but you need to use custom code to achieve the same thing on the virtual portal. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Registration is definitely the most prominent factor for me. It brings power to the event management team to easily manage this ourselves without outsourcing the job to another company with complicated gear. Being able to use your smartphones and tablets for registration makes it possible for anyone. Review collected by and hosted on G2.com.

LS
Culinary & Event Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

The best feature of PheedLoop is the attendee portal and log-in process. Attendees for our events are immediately connected to our conference app without creating a new email or password. Members are already engaging with our content before they even get their registration badge. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

The website builder is very basic and uses HTML code. This is something that I am comfortable working with, but other administrators may struggle to take advantage of this feature. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

PheedLoop creates content at the touch of a button. We can make changes to our conference schedule and that information is immediately updated on the conference app and conference website. This removes duplicate tasks that I would have normally been responsible for and allows me to work on other important conference aspects. Review collected by and hosted on G2.com.

SD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

The system is easy to use and generally is intuitive. I feel both the end users and the administrators are able to quickly figure out the system and use it well. Each year, I've been able to better our event, as well, learning a bit more about PheedLoop. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

I feel it would be better if more of the modules integrated with information from other modules. I have to click lots of extra behind-the-scenes boxes at times. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

The system has been useful from start to finish. We added call for proposals, call for sponsors, registration, and app features this year. This has streamlined our process tremendously. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

We have been using Pheedloop for our in-person and virtual events. We have used similar bigger products in the past, but the customer service always let us down. Pheedloop's staff has answered our questions, held trainings for us, and communicated with us every step of the way. I am thankful for their support, it has helped us implement this software so much quicker.

The PheedLoop platform has everything we need to ensure a successful event. I also love their team's openness to new ideas and updating the platform to include them. There are updates all the time with new and exciting features to enhance events even further. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

PheedLoop is constantly updating, which is a positive thing. However, their knowledge base can get outdated quickly as these updates come through. I wish that they consistently updated the knowledge base when an update changes the UI or the impacted section.

I also wish they had paypal integration for the financial side. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Some issues we've had with other similar platforms were access to customer support, on-site event badges/lanyards, and a working event app.

Pheedloop has solved all of these issues. Their event app is stable and easy to edit, we were walked through the badge/lanyard process, and their customer support answered my 100 emails promptly. My organization's needs are valued at Pheedloop. Review collected by and hosted on G2.com.

SW
Senior Manager, Membership & Events
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about PheedLoop?

So easy to use and it thinks of everything! PheedLoop is an intuitive event management platform that basically walks you through the event creation process. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

Offering networking in a way that is similar to in-person. Review collected by and hosted on G2.com.

Recommendations to others considering PheedLoop:

If you are looking for a platform to host your next event with ease of use, A1 customer service and a user-friendly end product, PheedLoop is your platform. Your final product is a great looking event website and virtual event portal. PheedLoop has thought of everything. And once your event is done, you have a vast amount of valuable data from the various reports. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

With PheedLoop, you can customize the user's experience with many ways to keep attendees engaged and allow them to network and connect. PheedLoop benefits us by providing a platform to keep us, the host of the event organized, and provides an event hub for the end users (attendees). With features like the event website and mobile app, you can reduce costs on things like printing and design costs for a physical program. The mobile app provides additional exposure for your event sponsors. Review collected by and hosted on G2.com.

JG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about PheedLoop?

The videos are great and very informative. They cover all the basics of Pheedloop very well. Review collected by and hosted on G2.com.

What do you dislike about PheedLoop?

There are not enough videos- it would be great to have them cover more of the features. Review collected by and hosted on G2.com.

What problems is PheedLoop solving and how is that benefiting you?

Pheedloop is allowing us to foster more networking among our conference participants. It is also enabling us to offer a much more professional online conference than we have provided in the past. Review collected by and hosted on G2.com.